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Hotel Crystal

3.0 star property

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Photo gallery for Hotel Crystal

BBQ/picnic area
Point of interest
Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing
Dining
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Rue Chaucrau Number 5, Lausanne, VD, 1003
  • Place, Place of Riponne
    ‪2 min walk‬
  • Place, Lausanne Cathedral
    ‪5 min walk‬
  • Place, Palais de Beaulieu
    ‪12 min walk‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 211 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Queen Bed

Free toiletries, hair dryer, towels

Superior Single Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Triple Room, 3 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing

Quadruple Room, Multiple Beds

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel Crystal

3-star Lausanne hotel, connected to a shopping center in Lausanne Center
This smoke-free hotel features a rooftop terrace, self parking, and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hotel Crystal offers 40 accommodations with safes and complimentary weekday newspapers. Accommodations offer separate sitting areas. 82-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lausanne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Crystal features a rooftop terrace, a library, and a vending machine. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a picnic area. Parking is available onsite for a surcharge.

Hotel Crystal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 20 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1960
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 56.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Self parking fee: CHF 20.00 per day
  • Rollaway bed fee: CHF 56.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Parking height restrictions apply

Property is also known as

Crystal Lausanne
Hotel Crystal Lausanne
Hotel Crystal Hotel
Hotel Crystal Lausanne
Hotel Crystal Hotel Lausanne

Hotel Crystal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 152 out of 512 reviews
Rating 8 - Good. 219 out of 512 reviews
Rating 6 - Okay. 96 out of 512 reviews
Rating 4 - Poor. 29 out of 512 reviews
Rating 2 - Terrible. 16 out of 512 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Pierre

Liked: Cleanliness, property conditions & facilities
In a nice neighborhoud
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Stayed 1 night in Sep 2025

2/10 Terrible

Ming

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is bad, even not allowing to take hot water if you don’t buy their expensive breakfast
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jacqueline, New York

Traveled with family
Liked: Cleanliness, staff & service
This property is situated across from a popular restaurant that has outdoor seating until midnight. If you’re looking for a good night's sleep, this place may not be ideal for you. Additionally, the photos on Expedia are likely outdated, and the decor is not as modern or fresh as it appears in the pictures.
Stayed 2 nights in Aug 2025

8/10 Good

Catalin

Traveled with family
Liked: Cleanliness, staff & service
No AC was a big concern
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Noisy area

The hotel’s location is close to the Metro station. There are restaurants around, some are pricy and some are alright. The hotel does not have an AC, which is common in a few parts of Switzerland. I can barely sleep at night since people from the streets and around the area are shouting, laughing boisterously in the wee hours of the night, that is every single night I was there. Among the staffs, I commend the Asian student who works there from 4pm-9pm. Very friendly, helpful and always smile. No, I do not recommend this place.
Stayed 4 nights in Jul 2025

6/10 Okay

Allison

Traveled with family
Liked: Staff & service, property conditions & facilities
Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Daniella

Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities
This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall
Bald light bulb
Hole in the wall
Stayed 2 nights in Jun 2025

8/10 Good

Illah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.
Stayed 1 night in Jun 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.
Roof top view
Stayed 2 nights in May 2025

6/10 Okay

Sylvain, Pembroke

Traveled with partner
Liked: Amenities
.
Stayed 1 night in Apr 2025

8/10 Good

Nirada

Good
Stayed 1 night in Apr 2025

8/10 Good

Carine, Beirut

Liked: Cleanliness, staff & service
Excellent location. Great view from terrace area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very nice hotel. Clean and comfortable, perfect for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel but very quiet, friendly staff, great breakfast, very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2025

10/10 Excellent

Cruz maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Muy bueno todo !!! Super recomendable ! Excelente ubicación.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.
Stayed 3 nights in Feb 2025

6/10 Okay

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024

6/10 Okay

abdelkader

Disliked: Room comfort
Stayed 3 nights in Sep 2024