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Hotel Crystal

3.0 star property

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Photo gallery for Hotel Crystal

City view from property
Point of interest
Point of interest
Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rue Chaucrau Number 5, Lausanne, VD, 1003
  • Palais de Beaulieu
    ‪12 min walk‬
  • Olympic Museum
    ‪4 min drive‬
  • Ouchy Port
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 211 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing

Quadruple Room, Multiple Beds

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Single Room, 1 Queen Bed

Free toiletries, hair dryer, towels

Superior Single Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Single Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Triple Room, 3 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

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4.4 out of 5, Excellent, (596)
The price is $157
per night
$175 total
includes taxes & fees
Mar 29 - Mar 30
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About this property

Hotel Crystal

3-star Lausanne hotel, connected to a shopping center in Lausanne Center
This smoke-free hotel features a rooftop terrace, self parking, and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hotel Crystal offers 40 accommodations with safes and complimentary weekday newspapers. Accommodations offer separate sitting areas. 82-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lausanne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Crystal features a rooftop terrace, a library, and a vending machine. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a picnic area. Parking is available onsite for a surcharge.

Hotel Crystal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 56.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Self parking fee: CHF 20.00 per day
  • Rollaway bed fee: CHF 56.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Lausanne
Hotel Crystal Lausanne
Hotel Crystal Hotel
Hotel Crystal Lausanne
Hotel Crystal Hotel Lausanne

Hotel Crystal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 144 out of 469 reviews
Rating 8 - Good. 199 out of 469 reviews
Rating 6 - Okay. 87 out of 469 reviews
Rating 4 - Poor. 25 out of 469 reviews
Rating 2 - Terrible. 14 out of 469 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024

6/10 Okay

abdelkader

Disliked: Room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Mira

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Staff & service, property conditions & facilities
Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.
Stayed 2 nights in Aug 2024

6/10 Okay

Imelda

Traveled with family
Disliked: Amenities, property conditions & facilities
Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.
Stayed 1 night in Jul 2024

10/10 Excellent

Jhonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony view as we got our room on the 5th floor. Amenities and staff were great. Hotel was pretty cool and location to transportation was perfect. Would recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Marie-Anne, Toronto

Liked: Amenities, property conditions & facilities
Good location in student quarter. Nice and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
walking distance from the metro station, which is great as it was raining all the week. the coffee salon is open all day which is great if you don't feel like working from your room.
Stayed 5 nights in Jan 2024

2/10 Terrible

JINWON

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Kenneth, Motherwell

Liked: Cleanliness, staff & service
Central location was good. Car parking available means there is à public car park nearby. Taking a shower was an experience, one of those shower curtains that attacks you as soon as you get in. Water everywhere that I had to soak up with towels.
Stayed 1 night in Apr 2023

8/10 Good

MANDY KADER

Stayed 1 night in Nov 2022

6/10 Okay

Nilesh

Business traveler
Disliked: Property conditions & facilities
There is better hotels in town.
It’s nice located hotel with interior 1980’s look. I was on fifth floor, need to wait for hot water at least 5 minutes. First day I didn’t know so came out without shower. It’s not for what I have paid.
Stayed 1 night in Jan 2022

10/10 Excellent

Blythe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel pour un court séjour !
Excellent séjour dans un hotel au centre-ville. Chambre propre, salle de petit-dejeuner charmante avec magnifique vue sur Lausanne. Une deuxième fois avec plaisir !
Stayed 1 night in Nov 2021

8/10 Good

Carly

Liked: Cleanliness, staff & service, room comfort
Good
It was a good stay. It matched what we were paid for. Nothing spectacular but sufficient for us. The staff was nice.
Stayed 1 night in Sep 2021

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great terrace, but heat problem in room.
Great location. Very limited check in times was an issue. The big problem was that the heat radiator in the bathroom was on full heat, with no way to shut it off and no front desk help at all. It made the stay very uncomfortable even with the window open.
Stayed 1 night in May 2021

10/10 Excellent

Eric, Philly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly place, located near the Cathedral. Access is on a pedestrian street which makes car access a little cumbersome. Parking is off site but easy access.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality-price ratio
Surprisingly good breakfast, price quality ratio to swizerland is good. Nearby parking cost 20chf and the location is great
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, Amazing top floor view of Lausanne
We stayed here in an amazing room on the top floor with a huge balcony overlooking the city facing towards the lake! Beautiful view, spacious room (although they also have smaller rooms), good parking offered just around the corner, great and friendly service. Location is also great. Would stay here again
Stayed 1 night in Dec 2019

8/10 Good

paul

Stayed 3 nights in Oct 2019

6/10 Okay

MariaElena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Emilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central Hotel in Lausanne
ecent hotel in the heart of old Lausanne. Room was cramped for 3 people. Everything worked as it was supposed to work. Breakfast was decent. Rooftop Terrace where breakfast is served with excellent views.
Stayed 1 night in Aug 2019