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Hôtel des Patients

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel des Patients

View from room
Flat-screen TV
In-room safe, desk, blackout drapes, soundproofing
Exterior
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenue de la Sallaz 8, Lausanne, Vaud, 1005
  • University Hospital of Lausanne
    3 min walk
  • Lausanne Cathedral
    12 min walk
  • Musée Cantonal des Beaux Arts
    12 min walk
  • Lausanne (QLS-Blecherette)
    13 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 151 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room, Balcony, Partial Lake View

View from room

Superior Room, Balcony, Partial Lake View

  • 409 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room, Balcony, Partial Lake View

View from room

Superior Room, Balcony, Partial Lake View

  • 409 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, blackout drapes, soundproofing

Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property

De la Paix

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (761)
The price is $256
per night
$279 total
includes taxes & fees
Dec 7 - Dec 8
De la Paix

About this property

Hôtel des Patients

3-star hotel in Vallon-Béthusy
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and dry cleaning.
Hôtel des Patients offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Lausanne hotel also offers a library, a terrace, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Hôtel des Patients is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Mill'Feuilles - This restaurant specializes in French cuisine.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mill'Feuilles

Things to do

  • Library

Family friendly

  • Children's games
  • Children's toys
  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Built in 2016
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This hotel is located next to Centre Hospitalier Universitaire Vaudois (CHUV), and caters to hospital patients and their families.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hôtel Patients Lausanne
Hôtel Patients
Patients Lausanne
Hôtel des Patients Hotel
Hôtel des Patients Lausanne
Hôtel des Patients Hotel Lausanne

Hôtel des Patients Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 606 out of 901 reviews" "
Rating 8 - Good. 234 out of 901 reviews" "
Rating 6 - Okay. 34 out of 901 reviews" "
Rating 4 - Poor. 14 out of 901 reviews" "
Rating 2 - Terrible. 13 out of 901 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sven

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
-
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the(underground)train station. When you get off the train take the up the stairs or elevator to the main road and walk up the hill to the hotel. Less than 5 minute walk and not very steep hill. Staff member was super helpful. I had called earlier to ask about early check and was told no, but they could store our luggage if we wanted to sight see, but when we got there a couple hours early our room was ready which was great. Our room was quite large, bigger than we expected. Had a bed, a hide a bed couch, living room area, big bathroom, TV, and fan. No air conditioning in room but fan was helpful. Hotel is called Hotel Des Patients because it is near or connected to a hospital so family members have a place to stay if a loved one is in the hospital. We didn't know that when we booked it, but everything was wonderful. Staff members spoke good English and were very helpful with everything. Helped figure out my phone to get the free hotel internet, gave us an umbrella to borrow on a rainy day, stored our luggage when we checked out so we could go to church by train without lugging that around, and staff was just very pleasant and eager to help. Breakfast and lunch service was very good also. Breakfast was a big spread of food; fruit, yogurt, breads, meat, cheeses, sausage, bacon boiled or scrambled egg, chocolate or white milk in a box, cereal and a few other things, and self serve coffee and juice station. Great hotel and friendly staff!
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing views, extremely clean
Stayed 1 night in Aug 2024

8/10 Good

hao

Liked: Cleanliness, staff & service
No air condition
Stayed 2 nights in Aug 2024

8/10 Good

harald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Becci

Liked: Cleanliness, staff & service, property conditions & facilities
More of a hospital than a hotel
Hotel was very clinical, more of a hospital than a hotel. On discovering more the hotel is used by patients of the nearby hospital. There is a maternity floor and patients come to breakfast with bandaged limbs, carrying oxygen bags. Very strange. It stated parking was free but this was not the case. Also no air con. Hotel was very clean. Good breakfast but wont stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk staff! Clean and very affordable; Close to metro. Can be at waterfront in less than 30 minutes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is great
Very beautiful view and great location to transportation.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Fantastic room, wonderful view with easy access to the tram stop. Lovely welcome from check in staff. Would definitely recommend. Wasn’t sure about the air con?
Stayed 2 nights in Jul 2024

10/10 Excellent

Masoumeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the room was spacious and big. The beds were very comfortable and clean. The breakfast was VERY good. I will come back to this hotel when I come to Lausanne again. Thanks for everything!
Stayed 1 night in Jul 2024

8/10 Good

Hongchuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is the best. However, it was noisy for couple nights and we can smell smoke even this is a smoke free hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Valeri

Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and breakfast
Amazing place! Breakfast was incredible and views from rooms amazing! Bed was a bit hard though.
Stayed 5 nights in Jul 2024

10/10 Excellent

Tetyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, amiable staff, great location, tasty breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro and walkable to town. Front desk was very helpful. Comfortable beds and beautiful view
Stayed 3 nights in Jul 2024

4/10 Poor

Jas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Strange experience the hotel is for hospital patients - and we were not patients!?!?
Stayed 2 nights in Jul 2024

10/10 Excellent

Yinqiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great stay. Nice and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super large. We are a family of 4. Had lots of room to move about. Had a great view of the city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel !
Un hôtel très propre, bien situé, avec de grandes chambres et un très bon petit déjeuner. Le service à la clientèle est très agréable et le restaurant suggère un très bon menu.
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a hotel where some of the guests are people who are either being discharged from the hospital, or are mothers of new born babies, will be staying before they go home. This was not an issue, and it appears they are in a different part of the building from other hotel guests. The hotel is extremely clean and comfortable though because of this. Our room was big and bright, and the staff were amazing. Parking was easy and right on location, breakfast was excellent, and it's a very short walk to the subway station.
Stayed 1 night in Jun 2024

10/10 Excellent

Calyx Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel choice for this middle age, solo, female traveler. Clean, safe, easy to get to from the metro, centrally located to everything I wanted to do in Lausanne, and everyone on staff was kind and helpful.
Stayed 5 nights in Jun 2024

6/10 Okay

Riley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here as a pit stop for our road trip to Zermatt. The parking a garage was nice, delicious breakfast, nice shower, comfortable bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Alena Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel! We got the big room for a family of four. Nice huge wrap-around balcony with plants. Didn’t mind not having aircondition (early June) because the room felt cool enough with the centralized fan. Huge bathroom. Amazing breakfast! Steps away from metro. Friendly staff! Exceeded expecations.
Stayed 2 nights in Jun 2024