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Hotel Regina Mürren

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina Mürren

Front of property - evening/night
View from property
Double Room, City View (Shower / WC ) | Cribs/infant beds, rollaway beds
Lobby lounge
Mountain view

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
Hauptstrasse, Mürren, BE, 3825
  • Allmendhubelbahn
    2 min walk
  • Schilthornbahn
    3 min walk
  • Via Ferrata
    11 min walk
  • Bern (BRN-Belp)

Room options

View all photos for Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

Cribs/infant beds, rollaway beds

Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Economy Single Room, Shared Bathroom, City View

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Shared Bathroom, City View

Cribs/infant beds, rollaway beds

Economy Double Room, Shared Bathroom, City View

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

Balcony

Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Balcony, Mountain View

Balcony

Family Room, Balcony, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View (Shower / WC )

Bathroom sink

Double Room, City View (Shower / WC )

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Esthers Guesthouse

Free WiFi
Breakfast available
Business services
Laundry
4.8 out of 5, Exceptional, (36)
The price is $265
per night
$282 total
includes taxes & fees
Dec 7 - Dec 8
Esthers Guesthouse

About this property

Hotel Regina Mürren

Lauterbrunnen hotel with ski-in/ski-out access
With direct access to the slopes, Hotel Regina Mürren makes guests feel at home with amenities like a bar/lounge and complimentary wireless internet access. Housekeeping is not available.
Hotel Regina Mürren offers 52 accommodations with complimentary bottled water. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include ski-in/ski-out access.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This ski hotel also offers ski-in/ski-out access, a library, and a terrace.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Hotel Regina Mürren has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1895

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Muerren is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15.00 per pet (varies based on length of stay)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40.00 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.40 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15.00 per pet (varies based on length of stay)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CHF 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Regina Mürren
Hotel Regina Mürren Lauterbrunnen
Regina Mürren
Regina Mürren Lauterbrunnen
Hotel Regina Mürren Hotel
Hotel Regina Mürren Mürren
Hotel Regina Mürren Hotel Mürren

Hotel Regina Mürren Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 54 reviews" "
Rating 8 - Good. 20 out of 54 reviews" "
Rating 6 - Okay. 20 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Very basic hotel with shared bathrooms. Reminded me of my youth hostel days. The staff were very helpful and it was in a great location with a beautiful view. WI-FI only in common area
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Logan, Oregon

Disliked: Staff & service, property conditions & facilities, room comfort
The front desk staff attempted to collect money for our reservation even though we'd paid Expedia and had a receipt showing paid in full. There was to be a small amount due at the hotel, ($29CHF), but they tried for $289CHF saying that, "Expedia hadn't paid them yet." Then they gave us a downgrade on our room, and had it not been for my cousins whom we were traveling with we would have been stuck. They eventually gave us the room we had booked. The breakfast was okay, (just barely), but watch the eggs as they are raw, not hard boiled. The facilities are dated and run down. It feels like owner/management is wanting to invest as little as possible to renovate. The only saving grace is the view, (which is spectacular), but so it is from any other hotel in town. We would not return to this hotel even though we plan to re-visit Mürren in the near future.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View, Shopping, hiking, biking easy access to the top of the Schilthorn , great museum about James Bond.
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
You can do better for a little more
Positives: Great location, Amazing Balcony View, Heating, Breakfast was great, Friendly bar staff, good wifi Negatives: Hotels.com and Hotel Regina charged me for the room, even after showing proof of payment. Very kid friendly, so kids running around the floor and the shared balconies. Paper thin walls so you hear everything, Kids playing with the lights while using the single restroom on the floor.
Stayed 1 night in Oct 2017

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loved Murren!
We loved Murren! Breakfast was really good, Jew was spectacular from the dining room! We knew we had a shared bathroom and that wasn't an issue. We had 2 single beds which wasn't a huge deal but they weren't comfortable, you could feel the buttons on the mattress. Didnt sleep well for the 2 night we were there. Door locks were very noisy. Front staff wasn't super friendly and didn't go over anything about the hotel. Overall we loved Murren!
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Basic hotel
Hotel is very basic. Room was run down with large cracks in the paint on the walls. Breakfast was ok- but expected more selection.
Stayed 1 night in Sep 2017

10/10 Excellent

Kyra , Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
This hotel was a total highlight for my kids and for me. The views were unreal, the staff was friendly and super helpful, definitely one of the best hotel experiences we've had in Switzerland. Can't wait to go back!
Stayed 1 night in Sep 2017

2/10 Terrible

Swindled, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't suffer at this hotel...
This has to be the worst hotel I have ever stayed at and I am middle-aged. It absolutely ruined our experience of beautiful Muerren. I had made a 2-night reservation at this hotel from the US expecting that this would be a semi-decent hotel given that it charged as much as an average 5-star hotel in the US. After this experience I felt I had been successfully robbed by hotel management. FIrst of all, I never noticed the fine print on the reservation indicating that the bath was shared. In fact, it was not just the bath but the toilet as well and by an entire floor of the hotel. During our stay we also learned from hotel staff do not clean the rooms after check-in regardless of how long you stay, and our floors were dirty. I had reserved three beds with "panoramic view" for my family of three, but we were given two beds. The beds were extremely uncomfortable, with weak, spongy mattresses that shook like jelly when you turned over so neither I nor my wife were able to sleep for two nights despite being tired. There was a balcony, but its rotting wood floor was falling apart. The included breakfast was very limited --squeeze your own juice, boil your own eggs, and the cheese was stale, Some customers had brought their dogs inside the breakfast area. I could not get out of my hotel reservation as I was past Expedia's deadline to cancel. If it wasn't so expensive I might have taken the hit and gone somewhere else. Do yourself a favor and skip this one...I wish I could have...
Stayed 2 nights in Aug 2017

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Ana

Liked: Cleanliness, staff & service
Great location! Very rustic, shared bathrooms, so beware if this is not for you. We had a beautiful view, great service at checking, breakfast and in the evenings at their bar.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
room like a sauna
Nice clean hotel with friendly staff. But they made no effort to get the room cooled down before we arrived. Sun was pouring in windows closed and there is no air conditioning. Which means blisteringly hot till way past midnight Also NOT close to airport as advertised. $50 cab ride
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Charming historic hotel in Mürren with great view
Great old historic hotel with a magnificent view of the most beautiful mountains on earth (in my humble opinion, and I've seen a lot of mountains). Rooms are decent size, and clean, but old and have not been renovated. Shared bath is a bit of a drag, but the view and location makes it worth the hassle.

8/10 Good

Tawasapon, Bangkok, Thailand

Liked: Cleanliness, staff & service
Good historical hotel with a great views
A historical hotel with good scenes of Eiger-Mönch-Jungfrau mountain from terrace. Full Swiss breakfast in the morning. Easy to reach from Mürren station and Schilthorn station. Remarkable!! It doesn't have in-room bath and toilet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Steve, CA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel dates from 1895
The hotel was built more than a century ago and most of it has not been updated. The beds were relatively new and comfortable, but you have to expect a bit of an experience in a place this old. It's not exactly up to modern standards. Also, the front desk closes at 7pm. Fantastic views though in a quaint, semi-remote village.

6/10 Okay

Sean, Oak Lawn

Liked: Cleanliness
Disliked: Property conditions & facilities
Quiet hotel
Friendly hotel staff with a beautiful view and great location. Quiet hotel. So quiet that if there isn't enough business, bar and restaurant won't be open during the listed hours.

8/10 Good

shailendra, delhi

Liked: Cleanliness, staff & service
awesome
It was very good stay.

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to hike in Murren
Hotel was clean and comfortable. We did share a bathroom with others on the floor, but never had issues with too many people trying to use at one time. The view from the room was excellent and noise was minimal. Breakfast was very good.

10/10 Excellent

Rajat, Swindon

Liked: Cleanliness, staff & service, room comfort
Excellent, Heaven in a affortable price
Amazing stay!! The panoramic view of the room is worth spending. Can't get anything within this price. Polite staff and clean room add to the comfort. Highly recommended.

10/10 Excellent

Andrew, Ephrata, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great stay! Great location, great breakfast, great staff

8/10 Good

Praveekumar, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decent hotel, good location,good staff
Decent hotel located not very far from Murren BLM. Murren is a nice mountain village and a cable car from here takes you to Schilthorn peak and there are nice views from the hotel and village. The breakfast is basic, but manageable. There is a supermarket next to it, which is a good plus. Bathrooms/Toilets are shared and there is one toilet per male/female per floor. It could get busy in rush hour. So that is to watch out for. Nevertheless, bathroom/toilets are well maintained and we did not face too many issues with that.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had no knowledge of our booking but gave us a room nonetheless.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort