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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
16 Marsanna Lane, Jonestown, PA, 17038
  • Swatara State Park
    12 min walk
  • Burger King
    9 min walk
  • Middletown Station
    38 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Pine Grove I-81 Hershey Area

Pool
Breakfast included
Pet friendly
Parking included
3.2 out of 5, (549)
The price is $69
per night
$77 total
includes taxes & fees
Jan 6 - Jan 7
Comfort Inn Pine Grove I-81 Hershey Area

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Jonestown hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

SureStay Plus by Best Western Jonestown Lebanon Valley features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 963 reviews" "
Rating 8 - Good. 356 out of 963 reviews" "
Rating 6 - Okay. 149 out of 963 reviews" "
Rating 4 - Poor. 69 out of 963 reviews" "
Rating 2 - Terrible. 55 out of 963 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellant. Just ended a bit early.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle Catherine

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Lady at the desk was nice but the people staying there would make you think twice to make sure your vehicle was locked. Plus they just redid the floors there and they are already falling apart
Stayed 7 nights in Aug 2024

8/10 Good

Braedon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great for the price. Staff was phenomenal!
Stayed 1 night in Sep 2024

6/10 Okay

dawn

Liked: Property conditions & facilities, room comfort
They put a dog in a room across from us. My husband had to go down twice to complain about the dog barking. The phone didn't work. That's why he had to go to the front desk each time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Quanta

Liked: Cleanliness, staff & service, property conditions & facilities
Easy highway access, great rates,
Stayed 1 night in Sep 2024

10/10 Excellent

Dottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Cabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room was a good size, nice and clean. Breakfast could have been a little better (more variety). Overall, would return if in the area again.
Stayed 1 night in Aug 2024

10/10 Excellent

Shanshan

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
My room smelled bad. Like a wet dog. We stayed on the first floor. Terrible. Never again
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Albin

👏
Stayed 3 nights in Aug 2024

4/10 Poor

Lou

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not clean at all. Next day I was moved to another room and it was fine.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple , easy , not elegant
Tub was clogged and would not drain room had a facelift that was done “ok”. Front desk was no where to be found and there was a line on check in. But, the room was clean breakfast was good, the bed was comfy it was an easy on and off 81. So 4/5
Stayed 1 night in Aug 2024

2/10 Terrible

Rushi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were not clean & bed frames not safe. The property is not maintained well. They don't have good coffee in breakfast & dinning room is also small.
Stayed 1 night in Jul 2024

6/10 Okay

Djinga

Liked: Staff & service
The best part of my stay was the hospitality of the staff. Unfortunately, I was disappointed to see the trash can overflowing when I arrived on a Friday evening, the dank smell in the hall with various trash piles left outside guest room's door, and the insecurity of one door that did not latch locked unless it was pulled and a guest room door that was left wide open from the time that I arrived and remained opened until the next day,
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What to expect
It was what I'd expect along an interstate at that price range. Friendly staff, comforable beds, fairly clean, showing its age. Don't let the view of the parking lot get you down.
Stayed 1 night in Jul 2024

4/10 Poor

Esther

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
The only problem was that the thick window curtains did not close and were pinned up and not on a track - so I couldn’t darken the room for sleep. Also, floor panels were uneven and peeling, in center of floor.
Stayed 1 night in Jul 2024

8/10 Good

FREDERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moce place to stay the night
Stayed 1 night in Jul 2024

2/10 Terrible

saravanan

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Horrible stay!!! We booked this property for pleasant stay , the hotel staff assigned dirty and smoky smell room as I mentioned we have 2 kids under 10 years old pease provide some non smoking room , the hotel staff was rude and he didn’t listen … we were not bearable that smell whole night .. I don’t recommend this hotel to anyone ..
Stayed 1 night in Jul 2024

8/10 Good

MArtin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024