Pilgrim Inn

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pilgrim Inn

Individually decorated, individually furnished, desk, laptop workspace
Front of property
Pool
Individually decorated, individually furnished, desk, laptop workspace
Lobby

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
165 Housatonic St, Lee, MA, 01238
  • Lee Library
    12 min walk
  • Roses Restaurant
    2 min walk
  • Pittsfield Intermodal Transportation Center
    19 min drive
  • Hudson, NY (HCC-Columbia County)
    46 min drive

Room options

Presidential Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 3 Queen Beds

Exclusive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Pilgrim Inn

Lee hotel with private balconies
Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a garden.
Pilgrim Inn offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Pilgrim Inn features a garden, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Lee hotel also offers express check-in, express check-out, and discounted use of a nearby fitness facility. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Playground
  • Pro golf shop

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 14 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004721500
This property accepts credit cards and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pilgrim Inn Lee
Pilgrim Inn Hotel
Pilgrim Inn Hotel Lee

Pilgrim Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 51 out of 299 reviews" "
Rating 8 - Good. 59 out of 299 reviews" "
Rating 6 - Okay. 62 out of 299 reviews" "
Rating 4 - Poor. 55 out of 299 reviews" "
Rating 2 - Terrible. 72 out of 299 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

CAROLYN

Disliked: Property conditions & facilities
I had just sold my childhood home in Lee. I had been in Lee for nearly 8 weeks, cleaning out many generations of living, while staying in my childhood home. Moving is not an easy task. I just wanted a break from constant cleaning and packing up. I decided a night out in a clean, warm motel room would be a nice change, As soon as I entered the door, I was hit with a sour scent in the room. Maybe it was cleaning solution, but it was not pleasant. I went there hoping to pig out on TV and get caught up with my work via the Internet. I could not get the TV to work for me and there were no directions on how to set it up. Also, I couldn't get on the Internet. You had no soap or shampoo in the dispensers that you have over the shower head. The toilet seat is very low to the floor, which is tough for some of us old folks. Anyone who has had a hip or knee replaced, suffers using a toilet that is so low to the floor. You folks could do better
Stayed 1 night in Sep 2024

2/10 Terrible

Connor

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel and not good if you are traveling they have a hidden check in window of 3-6 pm I don’t know what type of hotel only has check in for three hours
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Room 101with king bed, lots of room, and a TV I could operate. I could not figure out how the microwave worked; couldn't find a "start" button.
Stayed 1 night in Sep 2024

10/10 Excellent

Jigar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Sep 2024

10/10 Excellent

Jigar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Sep 2024

6/10 Okay

Joel and Susan

okay place
Stayed 1 night in Sep 2024

6/10 Okay

Cassandra

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zoe

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt so safe, the staff was so kind, super convenient location. Loved it!!
Stayed 1 night in Sep 2024

2/10 Terrible

Jody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap just crap
I go to hotel and was met by 4 police and people living in rooms .. garbage everywhere. Could not get iin room keys did not work.. ended up not staying .. this place is crap
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and it looked like it wasn't even being worked on. There was an ice maker and it was turned off. the shower took a long time to get hot and drained very slow so when you went to take a shower you were standing in several inches of cold water. You couldn't inform the staff because there was nobody there. Everything was done over the phone.
Stayed 1 night in Sep 2024

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was there to check you in, you had to call a phone number and the man walked you through how to swipe your Card to create a key to get into your room, the ice machine did not work, There was no hot water in the bathroom sink. The room itself was dark and VERY outdated.
Stayed 1 night in Sep 2024

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't see any staff members on site. When I went to the office to check in, I had to call a posted number. The person who answered instructed me how to process my credit card and program my room keys on equipment in the office. I accomplished both successfully. My room #103 was very basic, showing wear and tear, but clean. My bed was comfortable. The heating/ A/C unit was adequate, but outdoor temperatures were mild. The room door did not latch when closed normally, probably due to building settling. The deadbolt worked OK for when I was in the room. I found that, by lifting the door handle with the door closed, I could get the latch to operate, so I was able to lock the door and provide security for my belongings when I wasn't in my room.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness
We did enjoy our stay. I called ahead to ask about late check-in and the man who answered the phone was borderline rude and snippy. We arrived in the afternoon after rearranging our life and checked it. What infuriated me was that when we arrived back after our event, there were people checking in. The young man on the desk in the afternoon was very friendly and very polite.
Stayed 1 night in Aug 2024

2/10 Terrible

Betty Ann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no person to check you in or to seek assistance. Everything is worn and tattered.
Stayed 2 nights in Aug 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simone

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff Camren and Heidi were both very friendly and helpful. I wish the pool was opened. Camren mentioned that is still needed to be repaired.
Stayed 1 night in Aug 2024

6/10 Okay

April

Traveled with family
Disliked: Staff & service, amenities
We arrived at check-in time but no one was on hand to check guests in - we had to call a number which was at the desk, and when someone answered (after several attempts) he talked us through inserting the credit card in the credit card machine, and putting the blank keys through the kay machine. No one was on hand to receive the keys when we checked out, and there was no key drop box, so we left the keys in the room. There were shampoo, conditioner, and body wash dispensers in the shower, but they were empty, and there were bars of soap, but no shampoo or conditioner.
Stayed 1 night in Aug 2024

4/10 Poor

Xiaofeng

Liked: Cleanliness, amenities
Disliked: Staff & service
I checked in at 4pm, and got in at 5pm. Since I was very tired, the delay made it very unpleasant.
Stayed 1 night in Aug 2024

2/10 Terrible

Peggy L

Traveled with family
Disliked: Cleanliness, amenities
This place is run remotely from the Phillipines. They do not always answer the phone. Office jiurs are limited. Security is scary. Cleaning staff works hard. Crazy situation with full time residents.
Stayed 3 nights in Aug 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good. Reason I chose it. No staff at check in desk. Everything by phone. Difficulty using electric keys to enter room. Couldn’t watch/use tv. Called staff from 5:30 pm until 10:30 pm no one came to assist. Sheets & pillowcases on bed not fresh. Had to change myself. I will be requesting a refund for what I paid. Very disappointed
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
It was quiet, remote buttons didn't Sll work
Stayed 1 night in Aug 2024

4/10 Poor

Mari

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you are looking for a location in Lee, this is very convenient to the highway. Property is old and hasn't been updated in years.
Stayed 1 night in Aug 2024