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Pilgrim Inn

2.5 star property

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Photo gallery for Pilgrim Inn

Individually decorated, individually furnished, desk, laptop workspace
Lobby
Individually decorated, individually furnished, desk, laptop workspace
Front of property
Pool

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
165 Housatonic St, Lee, MA, 01238
  • Animagic Museum of Animation
    ‪13 min walk‬
  • Berkshire Mountain Country Store
    ‪14 min walk‬
  • Lee Premium Outlets
    ‪19 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪18 min drive‬

Room options

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Balcony

Individually decorated, individually furnished, desk, laptop workspace

Presidential Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 3 Queen Beds

View all photos for Exclusive Room, 2 Queen Beds, Non Smoking

Exclusive Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Pilgrim Inn

Lee hotel with private balconies
Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a garden.
Pilgrim Inn offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Pilgrim Inn features a garden, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Lee hotel also offers express check-in, express check-out, and discounted use of a nearby fitness facility. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Playground
  • Pro golf shop

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 14 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004721500
This property accepts credit cards and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pilgrim Inn Lee
Pilgrim Inn Hotel
Pilgrim Inn Hotel Lee

Pilgrim Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 51 out of 302 reviews
Rating 8 - Good. 60 out of 302 reviews
Rating 6 - Okay. 62 out of 302 reviews
Rating 4 - Poor. 57 out of 302 reviews
Rating 2 - Terrible. 72 out of 302 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to check myself in at the desk. Had me call a number and took for ever t answer. Then I ran my own card and do the door key as well. Room was dated from the 70’s! Smelled of smoke on the room. Luckily I had some Fabreeze with me.
Stayed 1 night in Nov 2024

6/10 Okay

vinnie

Liked: Cleanliness, property conditions & facilities
Increase management presence in lobby
Stayed 4 nights in Oct 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place and affordable.
Stayed 1 night in Oct 2024

8/10 Good

juanita

Liked: Cleanliness
Awkward with no one at the property to check you in. You had to call a number and then run your own key. Not a real welcoming feeling.Property worked well other than that.
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
easy to get to
Stayed 1 night in Oct 2024

2/10 Terrible

Valarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Valarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Roger

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Property was in good location but room needs updating. We had someone trying to get in our room with their key (they were at the wrong room). There was a dripping sound all night and the heat is loud. Not much sleep
Stayed 1 night in Oct 2024

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked that it was quiet and pet free. Didn’t like the beds they wete so uncomfortable. No one at front desk for check in it was remote check in so no receipt.
Stayed 2 nights in Oct 2024

2/10 Terrible

PAUL

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel I have been in in my 61 years.
No one in lobby to check you in and out, you do it all yourself over the phone, lobby locked in the morning. Ice machine did not work, no vending machines, no phone in the room, no clock in the room, soap/shampoo/conditioner unit in shower was empty, no table in the room, for chairs there had been two metal bar type stools. I would only give the hotel a 1 because at least it didn't small. Would NEVER stay there again or recommend it.
Stayed 1 night in Oct 2024

6/10 Okay

Katherine

Stayed 1 night in Sep 2024

2/10 Terrible

CAROLYN

Disliked: Property conditions & facilities
I had just sold my childhood home in Lee. I had been in Lee for nearly 8 weeks, cleaning out many generations of living, while staying in my childhood home. Moving is not an easy task. I just wanted a break from constant cleaning and packing up. I decided a night out in a clean, warm motel room would be a nice change, As soon as I entered the door, I was hit with a sour scent in the room. Maybe it was cleaning solution, but it was not pleasant. I went there hoping to pig out on TV and get caught up with my work via the Internet. I could not get the TV to work for me and there were no directions on how to set it up. Also, I couldn't get on the Internet. You had no soap or shampoo in the dispensers that you have over the shower head. The toilet seat is very low to the floor, which is tough for some of us old folks. Anyone who has had a hip or knee replaced, suffers using a toilet that is so low to the floor. You folks could do better
Stayed 1 night in Sep 2024

2/10 Terrible

Connor

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel and not good if you are traveling they have a hidden check in window of 3-6 pm I don’t know what type of hotel only has check in for three hours
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Room 101with king bed, lots of room, and a TV I could operate. I could not figure out how the microwave worked; couldn't find a "start" button.
Stayed 1 night in Sep 2024

10/10 Excellent

Jigar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Sep 2024

10/10 Excellent

Jigar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Sep 2024

6/10 Okay

Joel and Susan

okay place
Stayed 1 night in Sep 2024

6/10 Okay

Cassandra

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zoe

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt so safe, the staff was so kind, super convenient location. Loved it!!
Stayed 1 night in Sep 2024

2/10 Terrible

Jody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap just crap
I go to hotel and was met by 4 police and people living in rooms .. garbage everywhere. Could not get iin room keys did not work.. ended up not staying .. this place is crap
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and it looked like it wasn't even being worked on. There was an ice maker and it was turned off. the shower took a long time to get hot and drained very slow so when you went to take a shower you were standing in several inches of cold water. You couldn't inform the staff because there was nobody there. Everything was done over the phone.
Stayed 1 night in Sep 2024

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024