See all properties

The Black Swan Lee - Lenox, an Ascend Collection Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Black Swan Lee - Lenox, an Ascend Collection Hotel

Lake
Property video
Lake
Exterior
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $140
includes taxes & fees
Jun 2 - Jun 3

Explore the area

View in a map
435 Laurel St, Lee, MA, 01238
  • Place, beach near Lenox Town Beach
    ‪8 min walk‬
  • Place, Wyndhurst Golf & Club
    ‪1 min drive‬
  • Place, Housatonic River
    ‪2 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪47 min drive‬

Room options

View all photos for Lakeside Superior Room, 1 King bed

Lake view

Lakeside Superior Room, 1 King bed

9.6 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 680 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 1 King bed

9.4 out of 10
Exceptional
(30 reviews)
  • Lake view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 2 Queen beds

9.4 out of 10
Exceptional
(21 reviews)
  • Lake view
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 2 Queen beds

9.4 out of 10
Exceptional
(9 reviews)
  • 598 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 1 King bed

8.8 out of 10
Excellent
(3 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 2 Double beds

9.4 out of 10
Exceptional
(36 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(57 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Property amenity
Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires by IHG
South Lee
  • Pool
  • Hot tub
  • Air conditioning
  • Tennis court
4.6 out of 5, Wonderful, 904 reviews
Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires by IHG

About this property

The Black Swan Lee - Lenox, an Ascend Collection Hotel

3-star Lee hotel with restaurant
This hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
The Black Swan Lee - Lenox, an Ascend Collection Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. This Lee hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Black Swan Lee - Lenox, an Ascend Collection Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ilia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very kind!
Stayed 1 night in Feb 2026

10/10 Excellent

Adrienne

Stayed 2 nights in Feb 2026

8/10 Good

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is great! Friendly and professional. Hotel is in a great location, close to many ski resorts. Beautiful lake in the back of the hotel. Nice continental breakfast included with stay.
Stayed 1 night in Feb 2026

8/10 Good

NOREEN

Liked: Cleanliness, property conditions & facilities
Room was clean..nice early breakfast. Also nice that coffee was available throughout my stay. Staff were friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Hamilton

Liked: Cleanliness, property conditions & facilities
Affordable price, clean bedroom and close to everything.
Stayed 2 nights in Feb 2026

10/10 Excellent

Keri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Feb 2026

10/10 Excellent

Anjani R.

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate, the bed was very comfortable and the setting for the inn is beautiful and serene. The staff was very courteous, the breakfast was very nice and the 24 hour coffee bar was an added plus. Wonderful Indian restaurant!
Stayed 3 nights in Feb 2026

10/10 Excellent

kristine

Stayed 1 night in Feb 2026

10/10 Excellent

Anindita

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff , decent breakfast. Overall a good stay .
Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 2 nights in Jan 2026

8/10 Good

Jimmy

Stayed 1 night in Jan 2026

8/10 Good

Sandra

Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service
The staff is super friendly and accommodating. The location is quiet. We stayed during the winter, but the lake view from the restaurant and breakfast area were really nice. The hotel was well kept and clean. We’ll definitely stay there again.
Stayed 2 nights in Jan 2026

8/10 Good

Alexander

Stayed 4 nights in Jan 2026

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
It’s an older property, but clean and comfortable. The staff was extremely friendly and welcoming.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely room and kind staff. Stayed in superior room with balcony, lake view and fireplace. It was the perfect respite!
Stayed 1 night in Jan 2026

10/10 Excellent

Ian, Bristol

Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly Clean. Great Service. Beautiful Place!
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, the room was clean and generally pleasant. the beds were not bad. They provide a continental-style breakfast, which is something. They are also dog-friendly! And there is a wonderful Indian restaurant that is adjacent to the hotel, and it is good! The only negative was a bit of mold, presumably causing some sinus issues, but that is to be expected in a hotel right on a lake like this. Otherwise, we would certainly stay there again.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean, breakfast coffee and views good
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice stop. Real level 2 EV chargers are what gets me there - amazing how hard that is to get right. It’s a bonus that it is a nice place to stay. Also appreciate real hard boiled eggs vs. whatever passes for eggs at chain hotels
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Breakfast and hotel were along the lines of a 3 star hotel BUT the location was great and staff was very kind and welcoming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were beautiful and the lake was so perfect. Fanastic place to be for the holidays
Stayed 4 nights in Nov 2025