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Croft Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Croft Hotel

Front of property - evening/night
Interior
Desk, iron/ironing board, free WiFi
Reception
Shower, free toiletries, hair dryer, towels

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
3 Stanley Road, Leicester, England, LE2 1RF
  • Victoria Park
    3 min walk
  • De Montford Hall
    13 min walk
  • University of Leicester
    16 min walk
  • East Midlands (EMA)
    46 min drive

Room options

View all photos for Comfort Double Room, Ensuite

Desk, iron/ironing board, free WiFi

Comfort Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Desk, iron/ironing board, free WiFi

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi

Family Room

  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Bar (on property)

ibis budget Leicester

Pet friendly
Free WiFi
Air conditioning
Breakfast available
3.9 out of 5, Good, (729)
The price is $75
per night
$91 total
includes taxes & fees
Dec 14 - Dec 15
ibis budget Leicester

About this property

Croft Hotel

Leicester hotel with bar/lounge
A bar/lounge, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and a banquet hall.
Croft Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Leicester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Croft Hotel features multilingual staff. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

Croft Hotel is a smoke-free property.

Languages

English, Hindi, Lithuanian, Polish, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Croft Hotel Leicester
Croft Hotel
Croft Leicester
Croft Hotel Hotel
Croft Hotel Leicester
Croft Hotel Hotel Leicester

Croft Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 98 reviews" "
Rating 8 - Good. 29 out of 98 reviews" "
Rating 6 - Okay. 16 out of 98 reviews" "
Rating 4 - Poor. 24 out of 98 reviews" "
Rating 2 - Terrible. 25 out of 98 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here again would rather sleep in the park across the road before i stay here again.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property had no heat (40F outside) and was extremely cold. Mildew in shower and mold on ceiling and window frames. Loose carpeting tripped wife at top of stairs. Staff failed to explain that the heat wasn’t working. Also, room not as described. Supposed to be two bedrooms with three beds but was one tiny room with two beds. Was not offered compensation and wanted to charge more for additional space.
Stayed 1 night in Mar 2024

2/10 Terrible

Brody

Stayed 1 night in Mar 2024

8/10 Good

Jodi

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Leicester visit
Hotel is being renovated at moment so rooms are basic but was in right location to visit o2 academy . Check in guy was lovely, car park aswell so suited our needs for one night.
Stayed 1 night in Mar 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy the bed was old and worn the mattress was all wavey from being old the loo roll holder was hanging iff the wall the shower door handle was hanging off. The extractor fan wa filthy the ekectric heater was broken the mirror in the room was broken there where hokes in the wall behind the door wall paper torn and had parts missing... no hot water and the sink was blocked... avoid at all costs
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Terrible. We arrived and room was freezing, staff said they would make sure it was warm when we came back. Still hasn’t been touched at 01:30. Came with a small heater had to sleep with clothes on. Big damp patch on ceiling, bathroom cold and damp with radiator hanging off.
Stayed 1 night in Jan 2024

10/10 Excellent

Renifrida

Stayed 2 nights in Jan 2024

10/10 Excellent

Kudzai L Deka

Stayed 1 night in Dec 2023

10/10 Excellent

Roopinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was ok, nice and warm very basic. But it was a cheap stsy. Only one glass, and not much milk for tea and coffee. Bed comfortable. The stairwell going up to the room was hard work. No lift. Ok for a night. I would not stay again.
Stayed 1 night in Dec 2023

4/10 Poor

L

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived and had to go back to reception for toilet paper because none was in my room. I could barely get in to the shower as the doors only opened to about 50cm and we're far too narrow for anyone to fit in. Wish I hadn't as once I was in there was no hot water - it worked in the sink. The staff were helpful but overall it was not good
Stayed 1 night in Nov 2023

2/10 Terrible

Ms

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was cold wasn’t told that homeless stay
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was good, the hotel is in the process of being worked on, the tiles and floor weren’t fixed or flat the door wouldn’t close properly and there were lights that didn’t work hopefully they get this all fixed soon
Stayed 1 night in Oct 2023

6/10 Okay

colin

Disliked: Cleanliness, property conditions & facilities
It is somewhere to sleep
No heating, water off when arrived, the wardrobe was 4pieces of chipboard with a rail, mould in bathroom plus floor tiles missing old bar of soap on the floor by sink, Draws not sure if I touched them they would stay standing, waking up cold was no fun, there was washing drying on landing
Stayed 3 nights in Oct 2023

4/10 Poor

Carl

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Anthony

Business traveler
Disliked: Property conditions & facilities, room comfort
Not to be recommended
It seems this hotel has been claiming the "sorry we're renovating" story for 3 years now and that doesn't ring true to me. Whilst my room was clean it needs complete refurbishment with missing floor tiles in the bathroom, missing drawer in desk and for goodness sake, anaglypta on the walls! Worst was the mattress which gave no support so I had a dreadful nights rest.
Stayed 1 night in Sep 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Chris

Stayed 2 nights in Aug 2023

8/10 Good

Annie

Liked: Staff & service
A lovely, warm welcome from Vijay... A beautiful Victorian guest house, under renovation (this did not interupt my stay). The room was clean, very comfortable bed, furniture was purposeful, excellent hot shower. Breakfast is not offered at the time of writing this review. One minor glitch with an over powering and nauseating smell of cigarettes in the bathroom.... Staff were very keen to rectify with air freshner, but despite keeping the window open all day and night, the smell didn't disappear - No fault of the staff at all. I had a very good night's sleep... I would visit again... I recommend a visit to the museum and sampling the range of culinary delights in the London Road restaurants..... 😀 😋
Stayed 1 night in Jul 2023

2/10 Terrible

Elizabeth

Stayed 1 night in Jul 2023

4/10 Poor

Stephen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property lacks some cleaning and I didn't sleep well at all
Stayed 1 night in Jun 2023

2/10 Terrible

Sarah

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building in general is need of some serious renovations and upgrade. First of all rooms are pretty inaccessible to people with disabilities and the stairs themselves have loose carpet. The rooms stink of smoke, are unclean and lack basic facilities such as a shower head placed at head height. We just couldn't stay at this hotel and demanded a refund which I was glad that the staff helped us with straight away - this was about the only positive from the experience.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Basic, not far from centre
To be fair, the condition of the room and state of the hotel is reflected in the price, so that is fair enough. The only issue I had, was that on two of my three nights, there was a huge amount of noise from other guests, in and out of their rooms, all night, leading to two very poor quality nights, sleep wise. The hotel is basic, room very much in need of tlc, although shower was working, and was clean.
Stayed 3 nights in May 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I mainly chose it for its proximity to Leicester University, where I needed to be. Reasonable price, basic but satisfactory, certainly for the one night I stayed. It's an old building so the plumbing sounds a bit antiquated!
Stayed 1 night in May 2023