Novotel Leicester

4.0 star property

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Photo gallery for Novotel Leicester

Exterior
Exterior
Standard Room, 1 Double Bed with Sofa bed | In-room safe, soundproofing, iron/ironing board, free WiFi
Lunch and dinner served, local and international cuisine
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning

Explore the area

Map
2 Great Central Street, Leicester, England, LE1 4JS
  • De Montfort University
    ‪6 min walk‬
  • Curve Theatre
    ‪14 min walk‬
  • National Space Centre
    ‪4 min drive‬
  • East Midlands (EMA)
    ‪38 min drive‬

Room options

Junior Suite, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Novotel Leicester

4-star Leicester hotel walkable to Highcross Shopping Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel Leicester offers 154 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Novotel Leicester is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Leicester Hotel
Novotel Leicester Leicester
Novotel Leicester Hotel Leicester
Novotel Leicester (Opening March 2020)

Novotel Leicester Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 773 reviews
Rating 8 - Good. 136 out of 773 reviews
Rating 6 - Okay. 50 out of 773 reviews
Rating 4 - Poor. 14 out of 773 reviews
Rating 2 - Terrible. 24 out of 773 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JANET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel conveniently placed for shopping and city centre. Would not hesitate to stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff who went out of their to help
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased - thanks.
Really good! Love hotel, very clean and fresh. Fantastic beds. Great service at the bar, easy check in / out. Gym clean and good for hotel gym, 24/7 too. Had to leave 6.30am so didn’t get up have breakfast. Would def go back
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
it was OK
The room did not have good lighting and very small windows, which was very disappointing. Pick and drop off was inconvenient, and staff did not seam to care or know the address to give may car service to pick me up. I was told on more the one occasion to walk around to the back of the building or the side for pick up. Room service was excellent.
Stayed 17 nights in Dec 2024

10/10 Excellent

Ka

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Suresh

Stayed 1 night in Dec 2024

6/10 Okay

Avalon

Traveled with partner
Liked: Amenities
Decent hotel. Advertised as a double bed but it’s two single mattresses put together. Stayed for 3 nights and our room was never cleaned. We requested at reception for our room to be cleaned and it still wasn’t. There was a very long black hair that was definitely not one of ours in our shower tray when we checked in. Floor smelled of marijuana and when we asked if we could change rooms we were told that all of the rooms are the same. Wouldn’t reccomend. Last time I stayed here it was great service from staff and the overall experience of staying there was good. Very poor experience this time.
Stayed 3 nights in Dec 2024

6/10 Okay

Jun

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Not the best Novotel I've been.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Take a check list to the check in!!!
Hotel was clean and comfortable, however the service from the front desk can be subpar. For example, the check in details for breakfast time etc was not provided and there was sign around that breakfast finishes at 11am, only to get the kids ready and was told breakfast finished at 9.30am. They tried to remedy and provided cold breakfast and beverages but that does not compensate for paying for a service and not being told about the service time by the concierge
Stayed 1 night in Dec 2024

8/10 Good

samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did enjoy our 11 night stay but felt the room wasn't adequate for such a long stay. We did see if we could move/upgrade whilst we were there but felt the superior rooms were an odd shape with even less floor space and the couch didn't even face the TV. Things we like: proximity to city, quiet despite city location. Things we didn't like: the parking, breakfast became mundane, the fridge in the room was pointless, the kettle was too big to put under the tap, the shower went all over the floor when showering and the inconsistency with housekeeping standards. The hotel is good but for a long stay it isn't ideal. You cannot fault the staff but with so many choices of hotel accommodation in Leicester thisnhotel isnt a stand out at all.
Stayed 11 nights in Dec 2024

10/10 Excellent

Sangeeta, Enfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fodina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit lovely large bedroom the breakfast in Boxing Day was sky smoke good choice & quality fresh fruit too
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Supagorn

Stayed 1 night in Dec 2024

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here, beautiful comfy hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Aleem

Stayed 1 night in Nov 2024

10/10 Excellent

Llewelyn

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in the city centre
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel at a reasonable price.
We had a lovely stay for two nights while visiting relatives in the county. The staff were very nice, knowledgeable and helpful. It might be a good idea for the hotel to add how to find the car park in their information. It is easy to find but for first timers finding bollards across the road before arriving at the hotel is a little confusing. We didn’t eat in the evenings at the hotel but the breakfast choice and quality was excellent.
Stayed 1 night in Dec 2024