This smoke-free hotel features a business center, a meeting room, and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall. Weekly housekeeping is available.
Elaya hotel leipzig city center offers 97 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.
This Leipzig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This Leipzig hotel also offers a front-desk safe and an elevator.
Elaya hotel leipzig city center is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 per person
Things to do
Bicycle storage
Family friendly
In-room crib
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Housekeeping (weekly)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 16 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Arthotel ANA Symphonie Hotel Leipzig
Arthotel ANA Symphonie Leipzig
elaya hotel leipzig city center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Although the hotel was very nice, had great staff and a decent breakfast, I cannot give it a good review. We stayed a few nights and on our first night, my pregnant wife woke to go to the bathroom in our room at 5am to discover that a drunk German man was inside. We have no idea how he got into the room as I had made sure to lock the door. He looked confused and he believed it was his room but we eventually got him to leave. He wandered the hall looking for his room for a while and then disappeared. Reception doesn't open until 6:30am and there is no info sheet in the room with emergency hotel numbers to call so I waited until then to inform staff. (We learned afterwards that the number to call is on a sign in the lobby, nowhere else. The receptionist was alarmed to hear this and assured us the manager would be informed and some sort of compensation given. We asked to move room as we felt unsafe but the available rooms had not yet been cleaned and we would have to wait until 10am. Then we were told it would be 1pm. We eventually got the replacement room which was on a lower floor and the exact same as the one we had originally. All of our dealings were with the receptionist and we never got to speak with a manager or anyone else. No compensation or anything else was offered/mentioned again.
I left the hotel disappointed to be honest. It shouldn't be up to me to push for some sort of compensation. I don't think security were even informed as we weren't asked to describe him.