6/10 Okay
MP, San Francisco
Apr 8, 2018
Liked: Cleanliness, property conditions & facilities, room comfort
I would recommend a brief stay to those who are interesting in relaxing on hotel property. Seems a bit confined/restrictive for those desiring more independent activities outside the property.
Pros: Hotel facilities, scenery, delicious breakfast
Cons: Hotel didn't seem to have the booking from Orbitz--especially stressful when you're traveling to foreign region with young children. Hotel up-charged for credit card usage at front desk despite Orbitz guaranteed rate; in fact, I later realized there would have been no charge had I paid online through Orbitz website at time of check in. Hotel refused payment in dollars unless it involved brand new crisp bills--over half of my dollar bills turned out to be useless due to slight wrinkles/folds/tears. Internet service was completely unreliable, especially for apple phones/tablets. Hotel staff did not clearly communicate timelines for booking advertised hikes/excursions and did not provide me with map of the region to permit independent exploration (I learned that another guest had been given a map upon check in, and when I returned to inquire I was told no maps were available.)
MP
Stayed 2 nights in Mar 2018