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Castaway Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castaway Resort

Exterior
Exterior
Villa, 2 Bedrooms | Premium bedding, in-room safe, free WiFi, bed sheets
Three-Bedroom Private Villa | Living area
Three-Bedroom Private Villa | Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
101 Jalan Mushroom Bay, Lembongan Island, 80771
  • Mushroom Bay Beach
    1 min walk
  • Gala-Gala Underground House
    16 min walk
  • Sandy Bay Beach
    17 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    407 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, free WiFi, bed sheets

Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedroom Private Villa

Three-Bedroom Private Villa | Premium bedding, in-room safe, free WiFi, bed sheets

Three-Bedroom Private Villa

  • 2691 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bunk Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Premium bedding, in-room safe, free WiFi, bed sheets

Villa, 2 Bedrooms

  • 861 sq ft
  • Sleeps 4
  • 2 King Beds

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Exterior

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$188 total
includes taxes & fees
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About this property

Castaway Resort

3.5-star hotel in Mushroom Bay
An outdoor pool, a bar/lounge, and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Castaway Resort offers 8 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. This Lembongan Island hotel provides complimentary wireless Internet access. Bathrooms include showers and bidets. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Castaway Resort features an outdoor pool, spa services, and a terrace. Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This Lembongan Island hotel also offers a garden, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.

Castaway Resort has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Castaway Resort Lembongan Island
Castaway Lembongan Island
Castaway Resort Lembongan
Castaway Resort Hotel
Castaway Resort Lembongan Island
Castaway Resort Hotel Lembongan Island

Castaway Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 47 reviews" "
Rating 8 - Good. 8 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of paradise
Loved everything about this place. Second time and not the last. Few maintenance Issues but minor in the scheme of things
Stayed 5 nights in Jun 2024

4/10 Poor

Marnie

Traveled with group
Liked: Staff & service
Staff were friendly but place was too small and everyone was too close. Breakfast was not very good
Stayed 3 nights in Apr 2024

8/10 Good

christopher

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Property was super cute & a few minutes walk from the best swimming beach on the island. Loved the relaxing vibe. There were a few negatives, mainly being the cleanliness. As the photos online were so amazing, I was a little bit disappointed. In saying that, If these little things were fixed I would give it a 5/5 and wouldn’t hesitate to go back. - mould on the bed canopy. As you look up when in bed, I could see big spots of mould. Knowing that the canopy doesn’t get cleaned, I had to keep moving it behind the bed as I didn’t like my kids touching it. - the hammock (brown one) outside our room had a huge spot of mould/stain. - lounge chair outside was filthy. I wouldn’t use it unless I had my sarong covering over it. - no where to hang wet pool towels & they don’t get replaced. I resorted to putting our dining chairs in the walkway with our towels over them so they got some sun. - walls are crumbling and there was a hole right next to the bed where the bedside table is. - area under & behind the bed had very thick dust and needs a deep clean including the bed frame. I still loved the place but these small things that could easily be fixed would make this place amazing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
10/10 You will not find better. Plus Mushroom beach is the best beach I found, and I walked the whole island. Ty again Castaway you were fab x
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
WE love The location. Very easy to walk to beach and restraunts. Staff very Friendly and helpful.
Stayed 4 nights in Oct 2023

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms good service
Stayed 7 nights in Sep 2023

10/10 Excellent

Rajee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, conveniently located property with easy access to one of the best beaches in the island, Mushroom Bay. Breakfast was simple but tasty. Friendly staff on hand to cater to needs. Can’t fault this quiet laid back retreat.
Stayed 3 nights in May 2023

10/10 Excellent

Ng yui tung

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, peaceful, wonderful staff, privacy
Stayed 3 nights in Feb 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November in Castaway
We had a wonderful quiet stay at Castaway for 10 nights late October - early November 2022, it's just a few mins walk from the ferry, the staff were very friendly and attentive, the free breakfast until 11:00 was a good bonus, the pool and accommodation were a very good standard, easy access to restaurants, shops, scooter hire, supermarkets...i recommend this as a great place to stay on Lembongan
Stayed 10 nights in Oct 2022

6/10 Okay

Gregory

Stayed 3 nights in Sep 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like Family
Coming from a five star hotel the previous night we may have been a little distracted by the smaller bed and humble room but the staff and the personal vibe more than made up for that! We loved our stay here and will definitely return.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and cosy, staff were very helpful to call and arrange for pick ups. Breakfast was also delicious. Only complaint was that the shower was erratic and didn't have hot water at times.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great small resort close to the beach and AtTMs and cafes. The staff were lovely and helpful with tour information and our room was cleaned daily. The pool was a good size and clean. My only complaint was the live music playing every night directly across the road until 10.00pm but other than that was a great stay and would stay here again.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely good amenities lovely pool close to beaches and restaurants
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very close to Mushroom Beach with restaurants closeby. The staff are wonderful and extremely helpful. Pool is clean. Small complex.. The only suggestion from myself would be some extra lighting around the path at the entrance as it is hard to see at night. This is my second stay here.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

6/10 Okay

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly disappointed
The resort is beautiful. Would of rated much higher BUT NO HOT water . We stayed in 8 mid range priced hotel and was surprised that they couldn’t get it to work . It was the most expensive hotel we stayed in so we were disappointed that we had to take 1-2 minute showers ! And secondly , food was incredibly salty , even when we requested light salt . Both situations were addressed but not resolved .
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing island stay
We had a great stay at Castaway. The hotel felt like a little oasis to come home to after being out in the islands. It was small and compact and the rooms were nicely arranged around a lovely pool. We spent more time hanging out at the hotel around the pool than we expected. The staff was very helpful in arranging local tours and day trips. The only small issue was that the rooms were not very well soundproofed so there was some noise from the other rooms and from the bar across the street. The hotel is in a great spot and is very walkable to several restaurants, dive shops, and Mushroom Bay beach which is a beautiful spot at sunset.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jenn

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a room that was advertised as having a fridge and coffee making facilities. On arrival found we had an adjoining room with no fridge, no kettle, no coffee or tea or complementary water bottles. The only good thing was we had a day bed on our porch. We complained about this and was told we had the adjoining room to a 2 bedroom family unit. The other room had a kitchenette and a large fridge. Ideal for a family. The manager compensated us with a free bottle of wine and we could use the bar fridge with complementary water. There was also a free to use water filter which supplied chilled water for anyone to use at the hotel which was nice. The good things about the hotel was Clean Helpful nice staff Very well kept pool Really nice rooms if you have 2 rooms for a family. The bad things Noise, rooms have thin walls and you can here every thing from adjoining room. Can here bar restaurant with band down road. Need to ask to have pool towel changed. There’s a good restaurant called Lgood just up the road from Castaway. The staff are at the hotel from 7am to 7pm. So no service after these hours.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Amazing location, the staff are all so lovely, breakfast was fantastic and the room is the perfect atmosphere! They kept it really clean and even come in at night time while you’re out to prep your bed and to turn your lamps on! The pool is really good too! Thank you dewa and gday!
Stayed 5 nights in Aug 2018