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The Well House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Well House

Outdoor pool, pool umbrellas, sun loungers
Sundeck
Beach nearby, free beach shuttle, beach umbrellas, beach towels
Deluxe Room | View from room
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Mushroom Beach, Nusa Lembongan, Lembongan Island, Bali, 80771
  • Mushroom Bay Beach
    1 min walk
  • Gala-Gala Underground House
    18 min walk
  • Sandy Bay Beach
    20 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    408 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Resort view

Hai Tide Beach Resort

Pool
Breakfast included
Kids pool
Free WiFi
4.3 out of 5, Excellent, (40)
The price is $204
per night
$247 total
includes taxes & fees
Dec 7 - Dec 8
Hai Tide Beach Resort

About this property

The Well House

3-star resort in Mushroom Bay
This resort features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, a poolside bar, a snack bar/deli, and a complimentary children's club are onsite.
The Well House offers 4 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers, bathrobes, and slippers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, The Well House provides an outdoor pool and complimentary bicycles. Dining options at the resort include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly resort also offers a terrace, a complimentary children's club, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

A complimentary manager's reception is offered each day.
The Well House has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Outdoor pool
  • Playground
  • Scooter/moped rentals

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

Room amenities

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Well House Hotel
Well House Hotel Lembongan Island
Well House Lembongan Island
Well House Resort Lembongan Island
Well House Resort
The Well House Resort
The Well House Lembongan Island
The Well House Resort Lembongan Island

The Well House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 90 reviews" "
Rating 8 - Good. 39 out of 90 reviews" "
Rating 6 - Okay. 14 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great location lovely breakfast. Outdoor bathroom was good but needed attention.
Stayed 1 night in Feb 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable. The only thing is that the phone number provided it’s not working. It is a little hard to organize the trip there without guidance
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place, close to beach and restaurants. However no fridge, glasses or kettle etc in the rooms. Outside shower n toilet.
Stayed 2 nights in Jul 2019

6/10 Okay

Ellen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok stay
Pros - The manager was very helpful, he even provided us with his personal number to keep us updated on trip information. - Great location, just beside the beach. Cons - Very dirty - Very noisy (lots of animal noises) - Very little amenities - Toilet didn’t flush - Shower didn’t have hot water
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, friendly
Very friendly and helpful staff, clean and comfortable rooms, nice greenery and pool area. A great choice for the price.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice, clean, and in a great location but there was never any staff around. The free breakfast is very light with two scrambled eggs & a piece of toast.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodations that was affordably priced. The location was phenomenal-only a minute walk to the beach, restaurants, and a port you can hop on a boat back to the mainland. The hut was great, had a lovely pool! Would stay again!
Stayed 1 night in Mar 2019

6/10 Okay

YuHeng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure where the problem originated (hotel or Expedia), but the hotel was fully booked when we arrived, hence we had to accept an alternative arrangement by the manager in another hotel, which is below the condition and amount that I am willing to pay for to stay for 1 night, before moving into the room 1 booked the next day. I was denied a compensation/refund for the troubles not due to my causing, which left a sour taste. However, with regards to the actual hotel, the room was clean and beds very comfortable. I'll stay there again if I were to travel to NL. It is right beside the beach where ferries come and go daily to Sanur, so there isn't a need to arrange pickup or whatever when you are arriving or leaving.
Stayed 2 nights in Oct 2018

8/10 Good

Laura, London

Liked: Staff & service
Good location, pleasant hotel.
Good location just a short walk from Mushroom Beach with a nice pool. The accommodation is quite basic but the open air bathrooms are a nice touch. We found the air conditioning did not get the room very cool but otherwise it was a nice stay. The staff were helpful and welcoming.
Stayed 1 night in Oct 2018

10/10 Excellent

Louise, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very close to beach rooms had everything you need except a jug (this maybe because water no good to drink out of tap) hotel was great at getting us hot water though. Love everything about this little place, clean and tidy including exceptional grounds, good pool, good breakfast one down fail was no hot water in the showers but actually didn't really matter.
Stayed 2 nights in Aug 2018

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Our stay at the well house was great. It is located very close to the beach and the service was amazing. The only one negative thing about the well house was the drainage in the bathroom but it wasn't a problem and everything else made up for it. I would stay again!
Stayed 3 nights in Jul 2018

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well house
Beautiful accommodation great value for money! Would stay again
Stayed 2 nights in May 2018

8/10 Good

Rusty, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position in a great location
Had a great stay. Staff were excellent and helpful with regard to organizing extra activities and transport when required. A very short walk of 2mins put you directly at the Mushroom Beach which was stunning. WILL be coming back to Lembogan and staying here again. 👍
Stayed 2 nights in Mar 2018

2/10 Terrible

amanda

Disliked: Staff & service
Hotel had no record of our booking even though it was paid for previously. They could not supply the same quality of room and did not offer any compensation. When my friend had a fall on the steps from the room because they were slippery the staff were very unhelpful finding a doctor and were in no way apologetic. Then they tried to get me to pay a bill for 4 drinks as my friend ws loaded into an ambulance!
Stayed 2 nights in Mar 2018

8/10 Good

NoahJon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Good location, relaxed vibe. Door a bit hard to lock but would Stay here again.
Stayed 2 nights in Feb 2018

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Nice stay, a little run down the rooms and a fridge would be nice but other wise not bad
Stayed 4 nights in Aug 2017

10/10 Excellent

sue, rainham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil
So happy I found this hotel and stayed 2 nights, we had such a relaxing time I wish we could have stayed longer. Great location,lots of bars ,restaurants nearby,small pool but was always empty and sun beds available,had lunch at the hotel a few times which was very tasty at a reasonable price. The staff were very friendly and helpful ,they even drove us on motorbikes to the yellow bridge for a pick up to our next accommodation. The banana pancakes offered for breakfast were the best we ate in Bali. I would highly recommend this hotel.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good Hotel for the low price.
The staff is really very nice and helpful. They couldn't find the key for the safe (I didn't notice I had it already with the room key) so they immediately brought me a new safe (the safe is just the bedside table with a lock on it). Unfotunately the water is salt water so you can't use it for brushing your teeth. We didn't have warm water and after telling the staff they also immediately got a new gas bottle for us. Just perfect service :) The breakfast is good, too :)
Stayed 2 nights in May 2017

10/10 Excellent

Sam, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay on Lembongan
The Well House was exactly what you would expect for a stay on Lembongan Island. The staff were all so friendly, the rooms were kept immaculate and the air conditioner worked a treat at keeping the room cool. I can't wait to return!
Stayed 4 nights in Apr 2017

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
The Well House had good and bad points but overall we enjoyed our stay here. The room itself was clean with a comfortable bed, the bathroom was semi outside which made it hot and had bugs, the air con in the room was weak. The pool area was nice although the pool could have been cleaner. The local area is good, there are several restaurants 1 minute walk away at Mushroom Bay and is close to the ferry arrival point. The staff were very kind and helpful and scooter hire was easy.

6/10 Okay

Catherine

Liked: Cleanliness
Convenient and clean hotel
Adequate accommodation at a reasonable price. Pool was heavily chlorinated and not cleaned regularly. It took a week to get the smell our of our suits. Breakfast was good, staff were friendly.

8/10 Good

Donna, NZ

Liked: Cleanliness, room comfort
Cute spot for a quiet getaway
Down a quiet little street minutes walk from Mushroom Bay - one of the nicer beaches. Great restaurants walking distance on waterfront. Rooms a little tired but clean and tidy. Pool did need a good clean. Overall quiet retreat in lush well kept grounds.