Hampton Inn & Suites Berkshires-Lenox

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Berkshires-Lenox

Exterior
One King Bed, Non-Smoking, Accessible | View from room
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
445 Pittsfield Rd, Lenox, MA, 01240
  • Pleasant Valley Wilderness Sanctuary
    19 min walk
  • Spirited
    1 min walk
  • Pittsfield Intermodal Transportation Center
    7 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    6 min drive

Room options

One King Bed Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 465 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 570 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 465 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Studio Sofabed Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Two Queen Bed Non Smoking

  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 465 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

One king with whirlpool non smoking

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 465 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Berkshires-Lenox

Lenox hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Berkshires-Lenox offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Lenox hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Berkshires-Lenox features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1001 square feet (93 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hampton Inn & Suites Berkshires-Lenox has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75.00 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009971520
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Berkshires Lenox
Hampton Inn Berkshires
Hampton Inn Berkshires Hotel
Hampton Inn Berkshires Hotel Lenox
Hampton Inn Berkshires Lenox
Hampton Inn Lenox
Lenox Hampton Inn
Hampton Inn Berkshires Lenox Hotel
Hampton Inn Suites Berkshires Lenox
Hampton Inn Suites Berkshires Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel
Hampton Inn & Suites Berkshires-Lenox Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel Lenox

Hampton Inn & Suites Berkshires-Lenox Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
No comment
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

JACQUELINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed Marcel and his upbeat attitude and his singing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel. I especially liked the gentleman at the breakfast. His greeting was friendly and inviting.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and the breakfast staff were amazing. The friendliest breakfast area crew I've ever encountered. The breakfast was cooked exactly as I like. The room was clean, and the bed was very comfortable. The bedspread was so soft and thick. I thoroughly enjoyed my stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable! Room was clean. Enjoyed the hot buffet breakfast, too.
Stayed 1 night in Aug 2024

8/10 Good

Janeen

Great place for a one night visit to the Berkshires.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very goʻd, wondèful time in the area
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda, North Massapequa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better.
Stayed 4 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, Service and breakfast were exceptional.
Stayed 1 night in Aug 2024

10/10 Excellent

Andree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice surprise. This is a lovely, well kept hotel. We were just looking for a place (preferably clean) after the day at Tanglewood is Massachusetts. What we got was delightful, polite people working in all parts of Hotel, the room is clean, attractive, and well appointed. Could not ask for more. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went seemlessly & was very pleasant.
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and convenient. Bed was fairly comfortable, and pool was nice. Air conditioner was increibly loud. We were waking up all night each time it turned on. I wouldnt stay here again because of the noise.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heidi, Sherman Oaks

Traveled with group
The hotel was average. Check in was pleasant, check out was rushed and not very pleasant. Common areas were very clean.
Stayed 1 night in Jul 2024

6/10 Okay

Eszter

Liked: Cleanliness, staff & service
Disliked: Room comfort
The king size bed was too soft. Sheets did not fit. Disappointing
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Too pricey for a two star hotel
It’s a quiet and comfortable place to stay. Paid nearly $500 for one night. The price is ridiculously high for a two star hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, comfortable and convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Cheryl

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Like: Great staff, 10 min to Tanglewood and Lenox center, had a fitness room and small pool, upbeat breakfast manager, teas and coffee in lobby, cleanliness in all areas, even though the entire place needs a redo. Dislike: The room was a disaster! WAY overpriced at $464 per night (not including taxes) for one room king bed with whirlpool Room 307; Whirlpool had stains all over it, yuck!; the window overlooked the industrial pool roof; the right side of the mattress was very lumpy and needed to be thrown out (so I tossed and turned all night); the entire room was tired and needing of a major redo, including one piece of artwork that they didn't even bother to center on the wall; cheap coffeemaker, peeling wallpaper, stains on the ceiling - It was a complete disaster. Unfortunately, the hotel was booked for the 4th, so we were stuck there. Even with the great staff and expected amenities, we could never go back there, and probably not to any Hampton Inn & Suites ever again. That's how bad it was.
Stayed 3 nights in Jul 2024