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Hampton Inn & Suites Berkshires-Lenox

2.5 star property

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Photo gallery for Hampton Inn & Suites Berkshires-Lenox

Exterior
Reception
One King Bed, Non-Smoking, Accessible | View from room
Free daily buffet breakfast
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk
$124
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
445 Pittsfield Rd, Lenox, MA, 01240
  • Place, Guido's Marketplace
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪3 min drive‬
  • Place, Herman Melville's Arrowhead
    ‪4 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪49 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

One King Bed, Non-Smoking, Accessible | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 465 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 570 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

View from room

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 465 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 465 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 465 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

One King Bed Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One king with whirlpool non smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

One king with whirlpool non smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Studio Sofabed Non Smoking

One King Studio Sofabed Non Smoking | Living area | TV

One King Studio Sofabed Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Two Queen Bed Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Hampton Inn & Suites Berkshires-Lenox

Lenox hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Berkshires-Lenox offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Lenox hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Berkshires-Lenox features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1001 square feet (93 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hampton Inn & Suites Berkshires-Lenox has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75.00 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009971520
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Berkshires Lenox
Hampton Inn Berkshires
Hampton Inn Berkshires Hotel
Hampton Inn Berkshires Hotel Lenox
Hampton Inn Berkshires Lenox
Hampton Inn Lenox
Lenox Hampton Inn
Hampton Inn Berkshires Lenox Hotel
Hampton Inn Suites Berkshires Lenox
Hampton Inn Suites Berkshires Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel
Hampton Inn & Suites Berkshires-Lenox Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel Lenox

Hampton Inn & Suites Berkshires-Lenox Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Overall a good experience. A little too loud in the early morning with doors slamming. Also was not happy pool was out of order. Was looking forward to relaxing in the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed for maintenance, but the check-in clerk comped us.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Clean room and facility. location is convenient to many Berkshire attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Zhixiong

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Stayed 1 night in Aug 2025

8/10 Good

Deborah

Traveled with family
Very good experience
Stayed 2 nights in Aug 2025

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Comfortable bed!
Stayed 1 night in Aug 2025

8/10 Good

Mardie

Stayed 1 night in Aug 2025

6/10 Okay

margery

Liked: Staff & service
The breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Jinghong

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extra bed set up at the door,blocked our way to enter the room.We asked to leave only mattress for my kid,they said that's whole set,can not separate,finally they took it out .So confused arrangements. The breakfast lady no smile,my kid wanted to open the tray lid to take some sausages,but it's too high to open,two ladies stood there to see him,no any help for him,I had to stand from table to help him.Thst's fine,it's parents duty. The room bed too soft,not comfortable to back. The Gym and swimming pool are wonderful,the staff is friendly. The front door coffee and water are convenient.
Stayed 2 nights in Aug 2025

4/10 Poor

Glenn

Disliked: Cleanliness
My wife did not want to stay after seeing the room, which appeared cheap and shabby. We immediately checked out and moved to a Courtyard by Marriott. I was willing to lose the money I paid for the Hampton Inn. Very disappointing experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jul 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, when I checked in the guy at the front desk said that the hotel was full so they gave me a different type of room. I told him I paid for a two queen bed and somehow he found me a room. So basically he lied. Terrible terrible impression.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sage

Traveled with family
the rooms were cleaned every other day. when they came to the room all the trash was not emptied, dirty washcloths were not replaced. been to many hamptons all around the country. this one was ok. the best part is the location
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

just ok

First time booking with hotels.com I do not think I will do that again. Could not get Hampton points from this reservation. The room I requested was not the room we first got, but a very understanding employee named Mary Ellen helped us out and we finally did get the correct room! I was unhappy about no services in the room for 2 days. No changing towels, no picking up trash, no making the bed. The towels there were very thin. There was a cobweb and a spider hanging in the middle of the room when we entered. Not our best experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Theresa

Stayed 1 night in Jul 2025

6/10 Okay

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner was loud, went on and off frequently. Disturbed sleep
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025