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Lenox Inn

2.0 star property

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Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Pittsfield Road,525, Lenox, Massachusetts, 01240
  • Bousquet Ski Area
    ‪3 min drive‬
  • The Mount
    ‪8 min drive‬
  • Tanglewood Music Center
    ‪9 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪5 min drive‬

Room options

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Lobby

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  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $93
per night
$103 total
includes taxes & fees
Apr 9 - Apr 10
The Black Swan Lee - Lenox, Ascend Hotel Collection

About this property

Lenox Inn

Lenox hotel with free self parking
This hotel features a seasonal outdoor pool, a garden, and a picnic area. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.
Lenox Inn offers 20 accommodations with air conditioning. Cable television is provided.

Bathrooms include shower/tub combinations. This Lenox hotel provides complimentary wireless Internet access. Microwaves, irons/ironing boards, and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Lenox Inn features a seasonal outdoor pool, a garden, and a picnic area. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area

More

  • 1 building
  • 1 floor
  • Built in 1990

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000731520
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lenox Inn Hotel
Lenox Inn Lenox
Lenox Inn Hotel Lenox

Lenox Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 81 out of 527 reviews
Rating 8 - Good. 200 out of 527 reviews
Rating 6 - Okay. 145 out of 527 reviews
Rating 4 - Poor. 63 out of 527 reviews
Rating 2 - Terrible. 38 out of 527 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly, this place is about 40 years out of date. Heat, electrical, shower, bathroom fixtures all badly out of date. The beds are like a pile of sand. Really harsh. You get what you pay for, except this place should cost half again what they charge. Sorry, but it's the truth
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very hot, the people were very nice.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
Wouldn’t be nice to have a coffee maker in the room.
Stayed 1 night in Dec 2019

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Shabbir

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not so good experience!
The hotel seemed very old and the exhaust fan in the toilet/bathroom was making a lot of noise (room 103). Unfortunately, the bathroom light and exhaust fan had the same switch. This was very annoying especially since at the middle of the night if the bathroom light was switched on, it created a lot of noise and woke up others (I was there with family). Also, when room service was done, the room smelled pretty bad as if someone had smoked in it, although it was a non-smoking room. Also, there was no one available at check-out on the front desk when we checked out on Sunday. Overall, fairly minimalistic hotel with no breakfast or any other conveniences such as a reception area where one could sit and relax. Thankfully, there was WiFi.
Stayed 2 nights in Oct 2019

2/10 Terrible

BILLY

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Like Camping on a Hill
Biggest problem is with their foundation. The whole room slanted so it felt like we were walking and sleeping on a hill. The unhappy guy at the front desk never brewed coffee both mornings. At least they have a good housekeeper. But the shower curtain that I was afraid to take a shower. And my wife hated the pillows.
Stayed 2 nights in Oct 2019

6/10 Okay

William

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Angela

Liked: Staff & service
For the price was a good place
Stayed 1 night in Sep 2019

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Gail M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
It was ok, it’s close enough to my brother which is what I want.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DONT BOOK HERE! It’s DISGUSTING
HORRIBLE!! ATROCIOUS! DISGUSTING! FILTHY! GROSS! REVOLTING! I booked this hotel because all of the other reviews on here were good. The price was right and while traveling with kids it had a pool which were both incentives. It was the motel from HELL! The fridge was brown inside and the plug was held together by electrical tape. So therefore we never plugged it in. The lightbulbs were held in place with silver tape. The walls were stained and spotted. The rug looked like it hadn’t been vacuumed in about a year. PLEASE CHECK PHOTOS BEFORE YOU EVEN THINK ABOUT BOOKING THIS DISGUSTING PLACE. We left and went to another hotel down the street.
Filthy wall and door.
Wall next to bedstand
Fridge and microwave. Look at the nasty wall too
Silver tape holding lightbulbs in
Stayed 1 night in Aug 2019

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service
Safe neighborhood, easy, very good for price, old but fairly clean. Toilet is not working properly.
Stayed 1 night in Aug 2019

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Deal in the Berkshires - Don't hesitate !
The hosts make your stay cozy. Rooms are very nice and comfortable.
Stayed 2 nights in Aug 2019

6/10 Okay

VICTORIA

You get what you pay for. Staying in the Berkshires is expensive - it was fine, if shabby. There’s a nice little pool that’s quiet.
Stayed 3 nights in Aug 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable comfort with easy rates.
Great comfortable beds, nice bathrooms at very very reasonable rates. I didn't know there were places like this around in 2019.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good deal for the price and nice location, but nothing fancy. No real complaints - the room had a minor smell when I first checked in but improved with air conditioning. Quiet and convenient!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great place to stay when in the Berkshires!
Very convenient location. Room large with good A/C and Wifi. Staff helpful and nice pool. We stay here every year when we visit our grandchildren in camp. Excellent value.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair on the bathtub, a toilet that was from the 1950's and so low to the floor it was difficult to use; there was a tissue container on the wall with sharp edges because it was supposed to be mounted IN the wall. The furniture was depressing and old. The TV was small screen and it didn't work. Oh, there was a leftover, already open travel bottle of shampoo-and soap the size of a domino. I asked for a refund for the broken TV and the manager said it was impossible for him to give me anything back. This is a dump and what is worse, it has a good location and it used to be a charming, 1950's or 60's middle-class motel. There are hints of this in the yellow and green tile in the bathroom with it's disgusting cheap, plastic tub. Last, when I arrived on a very hot afternoon after driving 6 hours, the air conditioning was turned off and all the windows were open. The room was uninhabitable for any living thing except an African animal who loves the heat. I had to turn on the AC, close the windows and leave.
Stayed 2 nights in Jul 2019