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Berkshires Untold

3.5 star property

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Photo gallery for Berkshires Untold

Lobby lounge
Property video
Breakfast, dinner served; American cuisine, garden views
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
$110
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪46 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

  • Sleeps 2
  • 1 King Bed

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About this property

Berkshires Untold

3.5-star Lenox lodge with restaurant
This smoke-free lodge features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Lenox lodge also offers a terrace, coffee/tea in a common area, and concierge services. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in February 2023.

Berkshires Untold is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
The Club Room - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 846 reviews
Rating 8 - Good. 175 out of 846 reviews
Rating 6 - Okay. 72 out of 846 reviews
Rating 4 - Poor. 20 out of 846 reviews
Rating 2 - Terrible. 21 out of 846 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the room was awesome!! Would definitely come again!
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn’t look like much from the outside but it’s got a cute bar area, very cozy, and the dinner they serve is very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was great for our weekend getaway. It is conveniently located
Stayed 2 nights in Oct 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Plenty of parking, nice bar area, clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Super clean and safe hotel. Drinks at the bar were wonderful and staff were so friendly. Would definitely go back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan, Redding

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean located on the second floor. There was no one to check us in. We used a an ipad and created our own keys for the room. There was no one to ask questions to. Got an Ai text a few minutes after checking in but stopped responding after a couple minutes. No coffee in room which was the biggest problem because i need my morning coffee. Outdoors seating was beautiful with the firepit and decorations. Dinner/ bar was busy in the evening and drinks were made well. Another negative was no spa or gym which i definitely wanted to use after traveling all day to get there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

6/10 Okay

James, The Plains

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a lovely stay at the Berkshires Untold! We checked in late and the staff reached out to confirm our arrival time and accommodated us without issue. The lobby was absolutely gorgeous and this renovated motel was very well done. We didn’t get to enjoy the fire pits outside but they looked cozy. We also did not have any food or beverage. The room was perfect for two of us, had all the basic amenities and was charming. Overall had a very pleasant stay!
Stayed 2 nights in Oct 2025

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff was unenthusiastic and level of staffing was poor for the number of people there at the facility. Really hurt the experience at this lovely facility
Stayed 1 night in Oct 2025

8/10 Good

Liz

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay. The staff was always helpful, but it didn’t seem like there were enough people working to fully take advantage of the common areas / restaurant / bar. Hopefully the property will expand its hours for these amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Merrill

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. It is a converted motel but done nicely with what looks like a new addition. The lobby/lounge/dining area is great to hang out in at the end of the day. Helpful and pleasant staff. A great value for the area and an easy drive to other restaurants or towns.
Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay , bar tender was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca, New Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a beautiful restaurant and bar. They have a wonderful patio with couches and fire pits. Great place to spend time hanging out.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Boynton Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nicely renovated converted motel with extremely comfortable beds and a nice bathroom with good products. The bar/restaurant area is a very cool space. Doesn’t seem like a lot of people hang out there extremely good value for a comfortable hotel room, but not sure I’d wanna hang out there for long length of time.
Stayed 2 nights in Oct 2025

8/10 Good

Cornelia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Warm reception

The public areas are delightful and I'm sorry we didn't have time to relax beside the fireplace or in the outdoor seating area which must have lovely views and be great on summer evenings. Up-to-date and cozy decor in the rooms was very pleasant, and we appreciated little amenities like the automatic night light in the bathroom. There were a couple of issues that the somewhat overwhelmed staff addressed well and very nicely. We did not have anything to eat or drink apart from early morning tea and coffee. We stayed just Tuesday night and left early to start a day retreat at Kripalu; judging by the number of room lights on at 6 a.m., I think many of the other guests were doing the same, and it was a good combination.
Stayed 1 night in Oct 2025

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room adequate for a night stay. Breakfast service was odd. A maintenance person gave us one napkin & silverware service for 2 people. Hard boiled eggs brought still in the shell w/no way to rinse off the shells once peeled.
Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Convenient location. Nice quiet room. Wasn’t expecting the motel vibe. Photos somewhat misleading
Stayed 1 night in Oct 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect, close to everything.
Stayed 4 nights in Oct 2025

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room look exactly like the photos. It’s maintained well and they have a great and friendly staff. It’s close to the small towns all around the county and a quick drive from The Mount. The downside is the noise. If you’re on the highway side, you can hear the trucks pass by. But most of it is muffled by the ever so loud detached AC unit. The only way I can describe it is like sleeping next to a freezer fridge that is constantly making ice. It’s a tad too loud to pass off as ambient sound, unfortunately. Other than that, it’s a great hotel for a cute weekend getaway in the Berkshires.
Stayed 2 nights in Sep 2025