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Berkshires Untold

3.5 star property

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Photo gallery for Berkshires Untold

Interior
Property video
Lobby
Lobby
Breakfast, dinner served; American cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
$157
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪48 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

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Exterior
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
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About this property

Berkshires Untold

3.5-star Lenox lodge with restaurant
This smoke-free lodge features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Lenox lodge also offers a terrace, coffee/tea in a common area, and concierge services. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in February 2023.

Berkshires Untold is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
The Club Room - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 544 out of 821 reviews
Rating 8 - Good. 169 out of 821 reviews
Rating 6 - Okay. 69 out of 821 reviews
Rating 4 - Poor. 20 out of 821 reviews
Rating 2 - Terrible. 19 out of 821 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place. It was quant, hip, affordable and just all around stunning! Worth it all! Would stay there again in a heartbeat.
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Beautifully decorated and the restaurant is amazing. Just wish it offered a free breakfast with the room.
Stayed 1 night in Sep 2025

4/10 Poor

James A.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was absolutely wonderful, but the staff unfortunately was very rude and constantly annoyed that they had to be there to begin with. I understand having a job is a pain in the butt but don’t make it visible for your guests. I could easily see the eye rolls and non welcoming responses when ever we had a question about the town. Sitting in the lobby enjoying the evening aesthetics, we could see both the bar tender and staff worker glaring over at us and then looking at each other as if we didn’t belong there. Just made us feel weird and uncomfortable - also when a guest asks you to take a picture of them celebrating a special moment, don’t roll your eyes. Or if you do, be better at hiding it. Other than that, nice property
Stayed 3 nights in Sep 2025

8/10 Good

Demetra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners did a wonderful job converting this obviously standard motel with rooms that are entered from the outdoors.The lobby/restaurant area was beautiful and comfortable. The outside terrace area was also well appointed but unusable on the lovely evening we were there because the cushions were wet from a recent rainstorm. Too bad. I did not see an elevator so ask for a first floor room if stairs are a problem for you.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ideal
Stayed 1 night in Sep 2025

6/10 Okay

Lidan

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. I wish I could have stayed longer. Top notch!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby/library, restaurant/bar and outdoor seating areas are stunning. Beautiful, tasteful. . . I wanted to lounge all day there. Much nicer than the more expensive chains!
Stayed 1 night in Sep 2025

6/10 Okay

Pablo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a clean and upgraded motel. Nice lobby and rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Ggg
Stayed 1 night in Sep 2025

10/10 Excellent

Ruba

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a last minute reservation for us and how thankful to land here. Beautiful, hip, super friendly clean. Gorgeous fire pits if you want to sit outside and the restaurant inside was terrific. Definitely coming back. And the rooms were cosy modern clean comfy beds!!
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2025

6/10 Okay

Bridget

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastik Room
Stayed 1 night in Sep 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Correction from earlier comment. Found the tissue. Best bed and pillows especially. Highly recommend. I think the staff is very helpful
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was told they don't do any Expedia VIP recognition and Expedia shouldn't have mentioned that to me because they should know better. It's a glorified motel. That being said, the room was nice with updated decor. Surprising cost-savings efforts on their part - no coffee maker or phone in the room. Didn't bother eating there. $7.50 for a hard-boiled egg?
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Jul 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend that Untold consider upgrading their sign on the lawn so that it can be better seen from down the road. I was disappointed that there was no available microwave to use. The three nights 4 days visit our room was never touched by room service. I couldn’t find any info on line about room service, ie fresh towels, beds made.
Stayed 3 nights in Sep 2025

8/10 Good

Gabriel

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Alice

Stayed 1 night in Aug 2025