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The Whitlock

2.0 star property

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Photo gallery for The Whitlock

Exterior
Deluxe Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets
Lounge
Egyptian cotton sheets, premium bedding, free WiFi, bed sheets
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
$144
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
16 Church St, Lenox, MA, 01240
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Tanglewood Music Center
    ‪3 min drive‬
  • Place, The Mount
    ‪3 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

Room options

View all photos for Standard Two Double

Standard Two Double | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Two Double

8.6 out of 10
Excellent
(4 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Cozy Queen

Cozy Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Cozy Queen

8.8 out of 10
Excellent
(12 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Suite

Nest Suite | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

Deluxe King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Deluxe King

8.6 out of 10
Excellent
(4 reviews)
  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Standard King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard King

8.8 out of 10
Excellent
(8 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Queen

8.4 out of 10
Very good
(6 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Whitlock

Lenox hotel close to Tanglewood Music Center
Along with coffee/tea in a common area, this smoke-free hotel has a business center and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace. Housekeeping is available on request.
The Whitlock offers 30 accommodations with air conditioning. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This Lenox hotel also offers a terrace, a garden, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

The Whitlock is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number C0356161520

We should mention

This property does not have elevators

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

The Whitlock Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 272 reviews
Rating 8 - Good. 79 out of 272 reviews
Rating 6 - Okay. 30 out of 272 reviews
Rating 4 - Poor. 15 out of 272 reviews
Rating 2 - Terrible. 7 out of 272 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rick

Nice but a little rundown

Location is great for visiting the Lenox shops and restaurants. The shower and bed were nice and comfortable. It’s an old hotel so I’m sure it’s hard to keep it up but wear and tear was evident in the room and common areas. Weekend continental breakfast was very good.
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jul 2025

10/10 Excellent

Robin L

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

Jane

Traveled with family and small children
Shower had mildew and rust stains from the soap dispenser. The outlets were very old and in disrepair. There were no blackout shades or curtains, only regular shades. Otherwise the hotel was stylish and relatively comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambience and people!
Stayed 1 night in Jun 2025

8/10 Good

Brent

Traveled with partner
Its more like an inn. No one at the front desk or to answer the phone.
Stayed 1 night in Jun 2025

10/10 Excellent

Lelia

Stayed 1 night in Jun 2025

8/10 Good

Kristine

Stayed 2 nights in Jul 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
The room was fine. A/C worked very well first night, but second night it was a sauna (didn’t change anything on controls). Check your credit card charges. I paid through Expedia and was recharged and then had additional charges on my card. Hotel was walking distance to all bars and restaurants. Carpet could use a refresh. All staff were very nice.
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute area. Gorgeous property. Very friendly staff. Thank you!
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of TLC from pre check in call to problem solving after we arrived. Our problem. Management was superb. Efficient and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Actually we did not stay at the Whitlock, but at a sister hotel, as there were problems at the Whitlock. We stayed at The CONSTANCE. The hotel is lovely, the staff wonderful, particularly Laura, some Colombian mena and women, and Jeff. It is a beautifully maintained conservation building, and the athmosphere is charming
Stayed 3 nights in Jan 2024

10/10 Excellent

Enrique

10/10 Excellent

Carlson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

8/10 Good

Daniela T

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! I would stay again!
Stayed 1 night in Oct 2023

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
Whitlock is great for its location. Unfortunately, on a Sunday, the bar and dining was closed. No cable TV for live airing. Room was clean. Staff ver friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Keith

Stayed 1 night in Oct 2023