Hostellerie du Pas de L'Ours Relais et Chateaux
5.0 star property
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Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Hot Tub
- Bar
- Breakfast available
- Parking available
- Room service
$866
$866
includes taxes & fees
Nov 28 - Nov 29
Explore the area
Rue du pas de l'Ours 41, Lens, 3963
- Crans-Cry d'Er GondolaPlace, Crans-Cry d'Er Gondola6 min walk
- Golf Club Crans-sur-SierrePlace, Golf Club Crans-sur-Sierre11 min walk
- Montana - Cry d'Er GondolaPlace, Montana - Cry d'Er Gondola4 min drive
- Sion (SIR)Airport, Sion (SIR)17 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 269 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Junior Suite
Junior Suite
- 484 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Loft Suite
Loft Suite
- 699 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Open Suite
Open Suite
- 699 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Family Suite
Family Suite
- 807 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 Queen Bed
View all photos for Chalet Suite
Chalet Suite
- 1 bedroom
- Sleeps 3
- 1 Double Bed
View all photos for Suite des Ours
Suite des Ours
- 3 bedrooms
- Sleeps 6
- 3 Double Beds
View all photos for Suite Polaire - 2 persons
Suite Polaire - 2 persons
- Sleeps 3
- 1 Double Bed
View all photos for Suite Polaire - 4 persons
Suite Polaire - 4 persons
- Sleeps 4
- 2 Double Beds
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About this property
Hostellerie du Pas de L'Ours Relais et Chateaux
5-star Lens hotel close to Rue du Prado
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Hostellerie du Pas de L'Ours Relais et Chateaux offers 15 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.
This Lens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
L'Alpage has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Hostellerie du Pas de L'Ours Relais et Chateaux features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a health club, a hot tub, and a sauna. Onsite parking is available (surcharge).
Hostellerie du Pas de L'Ours Relais et Chateaux is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating.
Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.
Room service (during limited hours) is available.
Awards and affiliations
The property is a member of Relais & Chateaux.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge)
- Free area shuttle
- Secured, covered valet parking on site (CHF 35 per day)
Food and drink
- Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CHF 39 for adults and CHF 20 for children
- 2 restaurants
- A bar/lounge
- A poolside bar
- Snack bar/deli
Restaurants on site
- Bistrot Des Ours
- L Ours
Things to do
- Bicycle rentals
- Billiards/pool table
- Full-service spa
- Health club
- Hot tub
- Indoor pool
- Library
- Outdoor pool
- Playground
- Sauna
- Ski equipment rentals
- Ski passes
- Ski storage
- Snow sports gear
- Steam room
Family friendly
- Free area shuttle
- In-room babysitting (surcharge)
- Indoor pool
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Business center
- Conference space
- Meeting room
Outdoors
- Barbecue grill
- Garden
- In the mountains
- Terrace
Full-service spa
- 5 treatment rooms
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Hydrotherapy
- Manicures/pedicures
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Thai massages
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
More
- 3 floors
- Banquet hall
- Fireplace in lobby
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Jetted bathtub
- Separate bathtub and shower
- Slippers
- Towels provided
Entertainment
- Flat-screen TV
Food and drink
- Free bottled water
- Limited room service
- Minibar
More
- Desk
- Free daily newspapers
- Heating
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 50 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 150.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
- Covered valet parking fee: CHF 35 per day
- Pet fee: CHF 50 per pet, per night
- Rollaway bed fee: CHF 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens