*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hostellerie du Pas de L'Ours Relais et Chateaux features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a health club, a spa tub, and a sauna. Onsite parking is available (surcharge).
Hostellerie du Pas de L'Ours Relais et Chateaux is a smoke-free property.
- Library
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Front desk (limited hours)
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Covered parking
- Secured parking
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Swimming pool
- Wheelchair accessible
- Food and water bowls
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Total number of rooms - 15
- Number of floors - 3
- Airport transportation (surcharge)
- Fireplace in lobby
- Barbecue grill(s)
- Ski passes available
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Steam room
- Free WiFi
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Free area shuttle
- Spa services on site
- Ski storage
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 2
- Laundry facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Free area shuttle
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Room Amenities
Hostellerie du Pas de L'Ours Relais et Chateaux offers 15 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Lens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Room service (limited hours)
- Alarm clock
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Dial-up internet access
- Bathrobes
- Hair dryer
- In-room safe
- Jetted bathtub
- Balcony
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- Flat-panel TV
- Free WiFi
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Heating
- Towels provided
- Bedsheets provided
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating.
Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.
Room service (during limited hours) is available.
Spa Services
L'Alpage has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
- Number of treatment rooms 5
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Steam room in spa
- Thai massage
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Golfing nearby
- Parasailing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Horse riding nearby
- Playground on site
- Sledding nearby
- Ice skating nearby
- Bicycle rentals nearby
- Snow tubing nearby
- Ski lessons available nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Ski equipment rentals on site
- Golf lessons available nearby
- Snow sports gear
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
- Covered valet parking fee: CHF 35 per day
- Pet fee: CHF 50 per pet, per night
- Rollaway bed fee: CHF 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. <
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Children stay free
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CHF 150.0 per day.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of CHF 50 per pet, per night
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Hotel Names
- Hostellerie Pas L'Ours Relais Chateaux Hotel
- Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
- Hostellerie Pas L'Ours Relais Chateaux Lens
- Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
- Hostellerie Pas L'Ours Relais Chateaux Lens
- Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
- Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
- Hostellerie du Pas de L'Ours Relais et Chateaux Lens
- Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
- Hostellerie Pas L'Ours Relais Chateaux Hotel
- Hostellerie Pas L'Ours Relais Chateaux
- Hostellerie du Pas de L'Ours Relais et Chateaux Lens
- Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
- Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens
Awards & Affiliations
The property is a member of Relais & Chateaux.
Hotel Reviews
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