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Hotel Bollaert

3.0 star property

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Photo gallery for Hotel Bollaert

Standard Double Room | In-room safe, desk, soundproofing, free cribs/infant beds
Exterior
Interior
Dinner served, Regional cuisine
Dinner served, Regional cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
$118
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
13 C route de Bethune, Lens, Pas-de-Calais, 62300
  • Bollaert-Delelis Stadium
    ‪4 min walk‬
  • Louvre-Lens
    ‪17 min walk‬
  • Canadian National Vimy Memorial
    ‪13 min drive‬
  • Lille (LIL-Lesquin)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Twin Room

  • 129 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, soundproofing, free cribs/infant beds

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Bollaert

3-star Lens hotel walkable to Bollaert-Delelis Stadium
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, a computer station, and free newspapers.
Hotel Bollaert offers 54 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Hotel Bollaert is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Pause Gourmande - This restaurant specializes in Regional cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Pause Gourmande

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 per person
  • Uncovered self parking fee: EUR 10 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Espace Bollaert
Espace Bollaert Lens
Hotel Espace Bollaert
Hotel Espace Bollaert Lens
Hotel Bollaert Lens
Bollaert Lens
Hotel Bollaert Lens
Hotel Bollaert Hotel
Hotel Bollaert Hotel Lens

Hotel Bollaert Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 42 out of 145 reviews
Rating 8 - Good. 67 out of 145 reviews
Rating 6 - Okay. 26 out of 145 reviews
Rating 4 - Poor. 8 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for the football stadium.

Stayed here overnight as we had tickets for the RC Lens football match. The hotel couldn't be better placed for the stadium. Literally across the stadium car park - which for myself with limited mobility was perfect. Though as a side note, the stadium seating is very steep, and was very difficult for me. Back to the hotel, it's quite big, has a large bar used by the football fans - though not noisy. The staff were friendly & helpful. The room was quite small, but clean & tidy. It's only a short walk from the railway station - or 1 stop on the bus.
Stayed 1 night in May 2024

8/10 Good

Philip, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good hotel to choose in Lens.

A friendly and comfortable place to stay, and good value for money.
Stayed 1 night in Jun 2018

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant was mediocre but handy. Breakfast was awful. Location, comfort and value excellent - extra pillows and blankets impeccably clean.
Stayed 1 night in Mar 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for football stadium

Next to Lens stadium. Short walk to town. Not much culture in Lens but the hotel itself was very good; clean, spacious and friendly helpful staff. Would stay again if seeing football at the stadium
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the main centre of town

Within walking distance of the centre of the town. Very quiet. Clean and new feeling facilities.
Stayed 1 night in Oct 2017

4/10 Poor

hazel, copenhagen

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel was being renovated restaurant was shut

Clean room and pleasant staff but renovations made for a makeshift environment Not good value for quality on offer
Stayed 1 night in Aug 2017

8/10 Good

Rita, London

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good for Lens Louvre

An easy and safe walk to the Lens Louvre. It is a pity that the restaurant is not open on a Sunday evening. The rooms are fine if Spartan and drab. The bed was comfortable. The staff were all pleasant and very helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Fine for an overnight stay in the area

The hotel was clean and modern looking, I nearly didn't book it based on some of the previous reviews but I'm glad I did. The place isn't the Ritz but when you're travelling with work I don't see what else you need other than a clean, nice hotel with wi-fi and breakfast. The only downside was that the shower head fixture was at about waist height - not great if you're 6'3" and trying to have a shower rather than a bath.

4/10 Poor

Michael, Amsterdam

Disliked: Property conditions & facilities, room comfort

Overpriced

The hotel is in serious need of refurbishment. Furthermore the price was rather steep, especially considering the fact that the hotel's location is not great. Positives were the wifi, the hairdryer, and the friendly staff.

8/10 Good

Margaret, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable overnight stop on way back to Calais.

Comfortable, clean hotel, with free parking. Room very nice. Staff helpful. Set dinner menu good but breakfast a bit disappointing. very convenient for the Louvre-Lent museum, a pleasant short walk away. Also an easy drive back to Calais for the ferry.

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Luc

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Julien

Business traveler
Hôtel correct et calme.
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Business traveler
Disliked: Room comfort

Décevant

J’ai réservé cet hotel pour des raisons professionnelles, c’était l’un des seuls qu’il y avait sur Lens et en voyant les avis j’ai été conforté dans ce choix. Malheureusement j’ai été déçu, surtout de la qualité de la literie ! Le matelas était plus qu’abîmé, je me sentais m’enfoncer dans le lit, à un point où je sentais le sommier du lit. Au prix de la chambre je trouve ça inadmissible. Cela devait être une nuit reposante, et ça été tout l’inverse
Stayed 1 night in Feb 2025

8/10 Good

Elie

Stayed 1 night in Jan 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adresse à retenir

Personnel tres agréable Petit plus le parking appreciable les jours de match
Stayed 1 night in Dec 2024

6/10 Okay

Loïs

Business traveler
Liked: Cleanliness, room comfort
Aucun restaurant dans cet établissement
Stayed 1 night in Dec 2024

10/10 Excellent

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jérôme

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ludovic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

edouard

Stayed 1 night in Sep 2024