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Hôtel de France

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel de France

Desk, free WiFi
Parking
Indoor wedding
Property amenity
Shower, free toiletries, hair dryer, towels

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
2 pl. du Général de Gaulle, Lens, 62300
  • Bollaert-Delelis Stadium
    14 min walk
  • Louvre-Lens
    4 min drive
  • Canadian National Vimy Memorial
    11 min drive
  • Lens (XLE)
    16 min drive

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Desk, free WiFi

Superior Room, 1 Double Bed with Sofa bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Desk, free WiFi

Family Room

  • 269 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Twin/Triple Room

Desk, free WiFi

Twin/Triple Room

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Desk, free WiFi

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is $53
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$67 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hôtel de France

Lens hotel with free in-room WiFi
Concierge services, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a reception hall are onsite.
Hôtel de France offers 22 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hôtel de France features multilingual staff, concierge services, and express check-in. Wireless Internet access is complimentary. This Lens hotel also offers express check-out and a front-desk safe.

Hôtel de France is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.90 for adults and EUR 9.90 for children

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • Built in 1890
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 11:00 PM) and Sunday - Sunday (6:00 PM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 7 am to Noon and 1 pm to 11:30 pm Monday to Thursday, 7 am to Noon and 3 pm to Midnight on Friday, 8 am to Noon and 1 pm to Midnight on Saturday, 8 am to Noon and 6 pm to 10 pm on Sundays.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 9.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel France Lens
France Lens
Hôtel de France Lens
Hôtel de France Hotel
Hôtel de France Hotel Lens

Hôtel de France Reviews

Reviews

6.2
Rating 10 - Excellent. 8 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 29 out of 91 reviews" "
Rating 4 - Poor. 15 out of 91 reviews" "
Rating 2 - Terrible. 12 out of 91 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was opposite Lens train station so ideal for the RWC trip we had. The hotel didnt open after lunch until 2pm... on the details it said 1.30pm & on the door of the hotel 1pm. The lady was very welcoming once she arrived though. Very basic room & the bed wasn't very comfortable.... our sons single bed was comfy.p
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Stayed 2 nights in Oct 2023

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

David

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled for work and booked 2 rooms - #1 the towels were moist/ wet and resting on the end of the bed. Guy at reception wasn't bothered. #2 smelled damp with mould in the bathroom. Both had unclean bedsheets, looked very grubby, curtains wouldn't fully close and not even a coffee in the morning.
Stayed 3 nights in Feb 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place. There is nothing positive to note about our experience
Stayed 1 night in Aug 2018

6/10 Okay

Edward, Edmonton

Liked: Cleanliness
Hotel is in the middle renovating
The hotel staff where nice and helpful but, I there was a bit of a language barrier. The room had been recently redone. There was nowhere to hang anything, not even a coat-hook by the door. there was a musty smell in the room as well.

2/10 Terrible

Tarrin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning this is not a hotel it's a dump
Not a hotel it's a scam

2/10 Terrible

Anthony, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare - avoid!
The door keypad is broken so a phone number for the night receptionist was provided, but they did not respond to repeated calls so I was locked out of the hotel at 1am! I had to spend half an hour finding another hotel. I left my details to discuss a refund but the hotel management did not contact me or return email. In addition, the room was dingy, the corridor smelled strongly of weed, sound travels very easily and the receptionists do not speak any English. Probably not a bad place to take a call girl. Otherwise atrocious.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Juste convenable
Juste convenable pour le prix. Draps et serviettes propres. Par contre mauvaise literie sûrement tres ancienne. Valable en dépannage pour une nuit. Hôtel apparemment en travaux mais pas d'outils ou d'ouvriers visibles. Chambres refaites mais pas tout à fait. Couloirs idem avec au sol une tres vieille moquette rouge toute tachée qui malheureusement gâche tout. Juste un portant qui ne tient pas debout pour les vêtements. Par contre problème de pommeau de douche résolu en 10 mn par le personnel ultra réactif.
Stayed 1 night in Aug 2024

4/10 Poor

Nicolas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel moyen
Chambre basique avec le minimum de confort Hotel necessiterait un petit rafraîchissement. Pas de petit déjeuner disponible
Stayed 1 night in Aug 2024

6/10 Okay

Nina

Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Paul

Business traveler
Disliked: Cleanliness, property conditions & facilities
Drap non repassé et surtout sale
Stayed 1 night in Jun 2024

2/10 Terrible

Etienne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honteux !
3ème étage sans ascenseur, chaleur étouffante, grosses mouches qui tourbillonnent, porte de salle de bain qui grince (super quand on se lève la nuit) moisissures dans la douche dont les portes ne ferment pas ( une vieille brosse à dents pleine de poussière traine entre la douche et le lavabo. Pas de volet et le rideau ne masque pas la lumière du jour. Cerise sur le gâteau : sous prétexte de match de foot, impossible d'avoir un petit déjeuner. 175€ pour 2 nuits horribles : c'est de l'arnaque. A éviter absolument
Stayed 2 nights in May 2024

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Caroline

Stayed 1 night in Mar 2024

6/10 Okay

Maxime

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness
Close to the train station
Nice hotel close to the train station and also the city center. I got a quite big and nice room.
Stayed 1 night in Dec 2023

6/10 Okay

Noémie

Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Loic

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel
Chambre tres sale le sol etait incruster de poussiere je massoie sur le lit le pied etait cassé pas de chasse deau fonctionnel jai conatcter la réception qui ma changer de chambre pas mieux pas de lumiaire dans la salle de bain et tres mauvaise isolation on entender le vent comme si on etait dehors meme un formul 1 aurait etait mieux
Stayed 1 night in Dec 2023

6/10 Okay

Soulichanh

Stayed 1 night in Oct 2023

6/10 Okay

KOLIBABKA

Traveled with group
Liked: Staff & service
hotel bien situé à proximité du centre ville , devrait etre mieux entretenu pour etre valorisé.
Stayed 3 nights in Sep 2023

4/10 Poor

Jacco

Traveled with family
Disliked: Staff & service, property conditions & facilities
Pas terrible 😟
En voyage en famille. Passé une seule nuit à l'aller et une au retour. Dans l’ensemble l’hôtel est assez propre. Le Personnel est sympathique et serviable mais très incompétente. Pas professionnelle du tout. Nous avions bien réservé plusieurs semaines en avance pour 5 personnes pourtant pour les deux occasions il manquait à notre arrivé : le linge pour le lit d'appoint, 3 sets de serviettes, papier WC et gel douche. Le Hôtel a été mal rénové par des bricoleurs. Il y a un mauvaise odeur d'égout dans les pièces communes et les distributeurs de boissons et confiseries étaient HS. Rien à voir avec l’hôtel même mais Lens est une ville moche sans intérêt. Je précise que je n’ai pas l’habitude de laisser des avis aussi négatif mais là je ne pouvais pas autrement. 😟
Stayed 1 night in Aug 2023

4/10 Poor

Jacco

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023