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The Colonial Hotel

3.0 star property

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Photo gallery for The Colonial Hotel

Interior
Outdoor dining
Outdoor wedding area
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Breakfast available
$179
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
625 Betty Spring Road, Gardner, MA, 01440
  • 1761 Old Mill Gift Shop
    ‪3 min drive‬
  • Mount Wachusett Community College
    ‪7 min drive‬
  • Wachusett Mountain Ski Area
    ‪12 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪49 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Accessible

1 bedroom, desk, blackout drapes, free WiFi

Standard Single Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (No Pets)

1 bedroom, desk, blackout drapes, free WiFi

Double Room, 2 Double Beds, Non Smoking (No Pets)

9.4 out of 10
Exceptional
(63 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

9.2 out of 10
Wonderful
(66 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (Pets Allowed)

1 bedroom, desk, blackout drapes, free WiFi

Double Room, 2 Double Beds, Non Smoking (Pets Allowed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Pets Allowed)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Pets Allowed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 King Bed, Accessible

1 bedroom, desk, blackout drapes, free WiFi

Standard Single Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

The Colonial Hotel

3-star Gardner hotel close to Dunn State Park
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
The Colonial Hotel offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gardner hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Colonial Hotel provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers an arcade/game room, concierge services, and laundry facilities. Onsite uncovered self parking is complimentary.

The Colonial Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
The Colonial Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Weekend full breakfast available 8:00 AM to 11:00 AM for a fee: USD 18.95 for adults and USD 14.20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Spa

  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18.95 for adults and USD 14.20 for children
  • Pet fee: USD 25.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006441030
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Colonial Gardner
Colonial Hotel
Colonial Hotel Gardner
The Colonial Hotel Hotel
The Colonial Hotel Gardner
The Colonial Hotel Hotel Gardner

The Colonial Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

ERICA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Apr 2025

4/10 Poor

ERICA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Nothing worked, service sucked.

An attractive hotel in poor condition with terrible service! When we arrived, the elevator was out of order. No one offered to help with our bags, so my husband, 75 and with health issues, had to carry a very heavy bag up the stairs. (The elevator was never repaired. The vending machines were also out of order.) After unpacking in our room, we discovered our heater/AC wasn't working, either. There was no one on site who could fix it, so we had to repack and move all our belongings to another room. The next day, although we had left our room by 10 a.m. without a Do Not Disturb sign, we came back at night to find the promised "daily" room service maids had never entered our room. We had to go down for towels and coffee at the desk. Finally, when we checked out (carrying our own bags down the stairs), I said I thought we were due some concession on the price. I was assured it would be discussed with management. Days later, I was told it was still "in process." No one ever got back to us. It's a shame such a nice hotel is run by such careless and unresponsive management!
Stayed 3 nights in Apr 2025

6/10 Okay

Kathleen

Old. NO ELEVATOR!!! Clean.
Stayed 1 night in May 2025

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Clean, roomy, great bar and restaurant on the premises
Stayed 2 nights in May 2025

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay here if you want lice

Stayed for just the night for an event in rm. 143. Loud steps and banging until around 12:30am. Room appeared clean but the real treat was finding lice in our hair 2 days later.
Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and affordable.
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as always! Thank you.
Stayed 2 nights in May 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful spacious hotel. The staff is very friendly and housekeeping was excellent.
Stayed 8 nights in Apr 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always.

Always a good experience at this location.
Stayed 2 nights in Jan 2025

4/10 Poor

Judith

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was excellent. However, very few of the outlets in our room (151) worked. This presented great difficulty in 1. A c-pap machine required for sleeping. We weren't able to use it, because the ourlets bedside didn't work. This could have resulted in health difficulties. 2. We could only charge phones in the bathroom because that was the only outlet that worked consistantly. In the restaurant, we waited for over an hour for food after we had ordered.
Stayed 1 night in May 2025

4/10 Poor

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good and i hate to complain but the Pot smoke in the hall way was so bad we had to leave. I have kids
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and the pool and hot tub was nice after a long day
Stayed 1 night in May 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
All of the staff were extremely nice and friendly.
Stayed 1 night in Apr 2025

8/10 Good

JAVIER

Stayed 1 night in Apr 2025

8/10 Good

Joseph, MENTOR

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Selvie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the Gardner area
Stayed 2 nights in Apr 2025

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, mildew in shower, no elevator, heater noisy and hard to operate, shower control hard to use.
Stayed 8 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super welcoming and friendly. Great onsite restaurant that served some good food after we got back from an all day volley ball tournament. Would recommend and stay here again for sure!
Stayed 1 night in Apr 2025