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Mansión E. Borbón

3.0 star property

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Exterior
Staircase
Superior Room, 1 King Bed | Pillowtop beds, in-room safe, individually decorated
Interior detail
Pillowtop beds, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
103 Blvrd Venustiano Carranza San Miguel, León, GTO, 37390
  • Founders Plaza
    ‪18 min walk‬
  • Manuel Doblado Theater
    ‪3 min drive‬
  • Cathedral of León
    ‪3 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Pillowtop beds, in-room safe, individually decorated

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Single Room

Pillowtop beds, in-room safe, individually decorated

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Pillowtop beds, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Pillowtop beds, in-room safe, individually decorated

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room

Pillowtop beds, in-room safe, individually decorated

Superior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Mansión E. Borbón

3-star León hotel with bar/lounge
An outdoor pool, a bar/lounge, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a garden, and a front-desk safe are onsite. Housekeeping is available on request.
Mansión E. Borbón offers 10 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 45-inch LED televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3-star property. This León hotel also offers an outdoor pool, a terrace, and a garden. Complimentary self parking is available on site.

Mansión E. Borbón has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • No elevator (single-level property)
  • Phone accessibility kit
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Mansión E. Borbón León
Mansión E. Borbón Hotel
Mansión E. Borbón Hotel León

Mansión E. Borbón Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 23 reviews
Rating 8 - Good. 0 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

MariaElena

Traveled with partner
Disliked: Staff & service, property conditions & facilities
My husband and I arrived at Mansion Borbon last night Sep. 13, 2022 at 10:15PM. The building was completely dark and the entrance gate was closed. I rang the bell and a sound system replied in Spanish “no response.” I tried again with the same result. I called the number in Google Maps, again no response. I went into the hotel website, called the number there, a person directed me to the “exit” gate, which was also closed, but that someone would open for us. After 10 minutes waiting and another 2 unsuccessful phone calls requesting the same to the same person, we decided to go to another hotel. I expect not to be charged as a “no show,” considering that in this case it was the hotel which was a “no show.”
Stayed 1 night in Sep 2022

10/10 Excellent

Nancy Elise, McAllen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt as close to home as we’ve found in a very long time. The staff is beyond exceptional and there is truly not a need/want that they won’t meet. If you’re coming to León to stay anywhere else would be a HUGE mistake.
Stayed 2 nights in Aug 2021

10/10 Excellent

Francisco Cuauhtemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy interesante, la suite principal tiene configuración peculiar, con una caja de valores que parece una pequeña oficina, el servicio del personal y los alimentos realmente hacen la diferencia, mis felicitaciones, muy probablemente regresare
Stayed 1 night in Nov 2023

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the mansion was incredible, from the reception, the food, the stay, the rooms are beautiful and the service in general is friendly and spectacular. I would definitely go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an amazing experience, it has great and beautiful architecture and the staff was very friendly and helpful. I would really stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Sofia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el servicio ,la habitación me fascinó y la tranquilidad que hubo en hotel. El personal muy atento y servicial sobre todo.
Stayed 1 night in May 2023

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience. We felt very comfortable and very well cared for by the staff at all times. The breakfast was delicious! We will be back soon
Stayed 1 night in May 2023

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy cómodo y tranquilo, el personal en general es muy agradable y atento 😊 sin duda regresaría
Stayed 1 night in May 2023

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy bonito y elegante. Me gustó bastante. Volvería a ir sin duda. El desayuno (que va incluido en la tarifa) es delicioso. Una atención increíble
Stayed 1 night in May 2023

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was AMAZING! I fell in love with this place. I had an incredible time in the facilities with the very friendly and helpful staff. Can't wait to come back!
Stayed 1 night in May 2023

10/10 Excellent

Ginna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Es un encanto de hotel boutique. La casa fue construida en 1940 , si lo solicitas el personal te da un recorrido para que la conozcas y si hay la oportunidad te enseñan las habitaciones que tienen detalles unicos.
Stayed 1 night in May 2023

10/10 Excellent

Aurora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2023

6/10 Okay

María Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sugerencia
Se les fue el agua y no contaban con este contratiempo muchos huéspedes molestos por eso sugerencia deberían de tener este tipo de imprevistos en cuenta para que no se vayan los huéspedes con mal sabor de boca
Stayed 1 night in May 2023

4/10 Poor

Laisha

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No pude dormir
El hotel está muy bonito, pero tuvieron graduación y el ruido era espantoso. No pudimos dormir. No nos avisaron, para que mejor cancelaramos. No abrieron restaurant y bar, porque tenian graduación. Mejor que bloqueen las habitaciones, para esas fechas
Stayed 1 night in Jan 2023

4/10 Poor

JORGE

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No es un hotel boutique no cumple servicio ofertad
El check in fue por servicio de vigilancia, sin conocimiento alguno del hotel. Le pedí cobijas extras por frío en la Habitación y me trajo un cubrecolchon. No me explico nada del hotel. No cumplieron con los horarios de desayuno, por lo que al día siguiente no recibí este servicio. Dejan el checkin a vigilancia sin entrenamiento de los servicios del hotel, sin entrenamiento de atención a clientes. Esto no es culpa del Vigilante, es culpa de gerencia que no se preocupa por su personal ni por los huéspedes que llegan después de las 6pm. Además fui el único huésped de domingo a miércoles. Los consumibles (jabones) no son de un hotel Boutique. Son corrientes y muy básicos. No tienen pantunflas en las habitaciones. Salir y entrar del hotel: hay que tocar un timbre para que abra el De vigilancia. Paredes con humedad, Dañadas por golpes y despintadas. Nunca nadie me explicó los servicios del hotel. Más que un hotel, es una casa hermosa, adaptada para eventos, servicios de boda/catering. No tienen interés en servicios de hospedaje. Eso es un extra para los eventos. Las bodas en fin de semana rentan las 8? Habitaciones. Pero entre semana está vacío Pedí cambio de habitación por que la regadera estaba rota y salpicaba todo el baño (y después me enteré que lo sabían desde 2 días antes de mi checkin, y aún así me dieron esa habitación) Las tuberías son viejas y en la otra habitación el lavabo escurría. Podrían invertir en doble ventana por ruido de calle
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación,servicio y no se diga los detalles del hotel
Stayed 1 night in Mar 2021

10/10 Excellent

Cintya, Pachuca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, no me imaginaba la cantidad y calidad de detalles que tiene en su decoración, desde una moto antigua BMW en una cava de vinos hasta una exclusiva alberca para los huéspedes, me encanto el hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Cintya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una joya de lugar
Mi estancia en este hotel fue fantástica , desde que entras al lugar te maravillas, es una joya dentro de la ciudad a pocas cuadras del centro histórico , es una mansión basada en la película “Lo que el viento se llevó”, tiene detalles increíbles de decoración y mi habitación ni se diga , volveré pronto , el servicio de 10.
Stayed 1 night in Oct 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encanto de hotel boutique
Excelente opción, es un lugar fantástico que supera expectativas, con detalle en todos lados del lugar, y cuando no crees que más te pueda sorprender, tienes una exclusiva alberca para los huéspedes que normalmente en esta categoría boutique no se encuentra con facilidad y una moto clásica BMW en una cava de vinos WOW.
Stayed 1 night in Oct 2020

10/10 Excellent

Héctor Sebastián

Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Exquisito lugar para alojarse en León. Tiene todas las comodidades excepto restaurante y bar por su pronta inauguración.
Stayed 1 night in Dec 2019