*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.
This Puerto Morelos hotel also offers a fitness center, spa services, and concierge services. Onsite uncovered self parking is complimentary.
Alma Maya Resort – Riviera Maya is a smoke-free property.
- Spa services on site
- Daily
- Luggage storage
- Wheelchair accessible – no
- Fitness facilities
- Number of restaurants - 1
- Number of bars/lounges - 1
- Free breakfast (local cuisine)
- Concierge services
- Fully fenced
- Firepit
- 24-hour front desk
- Free breakfast
- Uncovered parking
- Secured parking
- Total number of rooms - 11
- Free self parking
- Free WiFi
- Free wired internet
- Smoke-free property
- Outdoor entertainment area
- Outdoor furniture
Room Amenities
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. Flat-screen televisions come with digital channels, Netflix, and smart speakers. Bathrooms include showers and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Private bathroom
- Bathrobes
- In-room safe
- Espresso maker
- Patio
- Free bottled water
- Wireless internet access
- In-room massage available
- Shower only
- Digital TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Memory foam mattress
- TV size: 32
- Private pool
- Minibar (stocked, some free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Netflix
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Streaming services
- Number of days between towel changes: 2
- Change of bed sheets (on request)
- Smart speaker
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Alma Maya Resort – Riviera Maya has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 200 per accommodation, per stay
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
No elevators
Property confirms they are implementing enhanced cleaning measures
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Children and extra beds
- Children are welcome.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel Reviews
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