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Alma Maya Resort – Riviera Maya

4.0 star property

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Photo gallery for Alma Maya Resort – Riviera Maya

Natural pool
Restaurant
Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi
Reception
Panoramic Room, 1 Queen Bed | Bathroom | Shower, bathrobes, towels, soap

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576
  • Xoximilco
    ‪53 min drive‬
  • El Tinto Golf Course
    ‪54 min drive‬
  • Moon Palace Golf Club
    ‪57 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi

Panoramic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Luxury Room

  • Sleeps 2
  • 1 King Bed

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About this property

Alma Maya Resort – Riviera Maya

4-star Puerto Morelos hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Change of bedsheets is available on request.
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Puerto Morelos hotel also offers a fitness center, spa services, and concierge services. Onsite uncovered self parking is complimentary.

Alma Maya Resort – Riviera Maya is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Alma Maya Resort – Riviera Maya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Yoga classes

Family friendly

  • Private pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Alma Maya Resort – Riviera Maya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 41 out of 41 reviews
Rating 8 - Good. 0 out of 41 reviews
Rating 6 - Okay. 0 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Alma Maya was an unforgettable experience! From the moment I arrived, the warmth and attentiveness of the staff made me feel completely at home. The hotel’s design is breathtaking, blending modern luxury with authentic touches that capture the spirit of the region. My room was beautifully decorated, impeccably clean, and with a bed so comfortable I slept better than ever. The amenities were top-notch, and the overall ambiance was peaceful yet vibrant. Alma Maya is truly a hidden gem, perfect for those seeking relaxation and a connection to the local culture. I can’t wait to return!
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
Stayed 1 night in Dec 2024

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The atmosphere is wonderful. Truly a great experience for my wife’s birthday celebration. Couldn't have asked for better. Would definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The time spent by my wife and I was pleasant. We were relaxed and healthier after our visit. I never imagined this place to be a very beautiful place until i was there with my wife to celebrate my 50th bday. We will come back again
Stayed 1 night in Nov 2024

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Stayed 1 night in Nov 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Alma Maya, and it was an unforgettable experience. From the moment I arrived, I felt like I was stepping into a hidden paradise. The staff went above and beyond to make the stay special. They were warm, welcoming, and always eager to help. Everything was clean and comfortable, and you can tell a lot of thought went into every detail.
Stayed 1 night in Oct 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our wedding anniversary and it was awesome. The resort was beautiful! The views were breathtaking! The people there are so nice and i felt very welcomed. I highly recommend. I give everything a 10/10. Would definitely stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Stayed 1 night in Sep 2024

10/10 Excellent

Myko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our honeymoon here. All of the staff were friendly and great. Will see you again. Thank you
Stayed 1 night in Sep 2024