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Alma Maya Resort – Riviera Maya

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alma Maya Resort – Riviera Maya

Natural pool
Exterior
Reception
Yoga
Yoga

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Spa
  • Room service

Explore the area

Map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576
  • Xoximilco
    53 min drive
  • Moon Palace Golf Club
    57 min drive
  • Riviera Cancun Golf Resort
    61 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    65 min drive

Room options

View all photos for Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi

Panoramic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Luxury Room

  • Sleeps 2
  • 1 King Bed

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About this property

Alma Maya Resort – Riviera Maya

4-star Puerto Morelos hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Change of bedsheets is available on request.
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Puerto Morelos hotel also offers a fitness center, spa services, and concierge services. Onsite uncovered self parking is complimentary.

Alma Maya Resort – Riviera Maya is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Alma Maya Resort – Riviera Maya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Yoga classes

Family friendly

  • Private pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Alma Maya Resort – Riviera Maya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 32 out of 32 reviews" "
Rating 8 - Good. 0 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alma maya es un hotel unico donde hospedarse! Desde que llegas, te reciben de la mejor manera, todos siempre son muy amables, el check in y el check out fueron excelentes, rápidos y fáciles, sin ninguna complicacion! La habitación era fabulosa, con una vista hermosa, cama y almohadas extremadamente cómodas y las sabanas super suaves. La presión de la ducha era excelente. Mi estancia fue super placentera y no veo la hora de volver a relajarme aquí!
Stayed 1 night in Aug 2024

10/10 Excellent

s

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Brisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service impeccable and fast with outstanding staff members who possess grace and a warm welcoming nature. Perfect for a couple trip! I visited with my girlfriend and we loved it! The room was clean and well equipped.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our time at Alma maya! This hotel is amazing. Easy check in and check out! Loved the environment, the size of the room, the cleanliness, the service! This place is a must
Stayed 1 night in Jul 2024

10/10 Excellent

Alba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. The views, location, attention to detail...it is one of the best places to stay !
Stayed 1 night in Jul 2024

10/10 Excellent

a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
Stayed 1 night in Jul 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! customer service is great. My room had a beautiful view, the place is dreamy.
Stayed 1 night in Jul 2024