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Alma Maya Resort – Riviera Maya

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alma Maya Resort – Riviera Maya

Natural pool
Restaurant
Reception
Panoramic Room, 1 Queen Bed | Bathroom | Shower, bathrobes, towels, soap
Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576
  • Xoximilco
    ‪53 min drive‬
  • El Tinto Golf Course
    ‪54 min drive‬
  • Moon Palace Golf Club
    ‪57 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi

Panoramic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Luxury Room

  • Sleeps 2
  • 1 King Bed

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About this property

Alma Maya Resort – Riviera Maya

4-star Puerto Morelos hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Change of bedsheets is available on request.
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Puerto Morelos hotel also offers a fitness center, spa services, and concierge services. Onsite uncovered self parking is complimentary.

Alma Maya Resort – Riviera Maya is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Alma Maya Resort – Riviera Maya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Yoga classes

Family friendly

  • Private pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Alma Maya Resort – Riviera Maya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 40 out of 40 reviews" "
Rating 8 - Good. 0 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Stayed 1 night in Sep 2024

10/10 Excellent

Myko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our honeymoon here. All of the staff were friendly and great. Will see you again. Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
este lugar es un sueño! nada mejor que alojarte aqui, vivir la naturaleza y relajarte en las hermosas habitaciones que este hotel tiene. lo visite con mi novio y a los dos nos encanto! tanto el servicio como la limpieza es un 10. sin dudas este hotel es el mejor lugar para hospedarte, relajarte y descansar!
Stayed 1 night in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! What a great place to stay! The staff at this hotel is super friendly and accommodating. Everything I needed was ready by the time I arrived. Everyone was super helpful. Excellent amenities. I would highly recommend staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
visited this hotel with my boyfriend for our anniversary and this hotel exceeded my expectation! Everything was top tier and I can't say enough good things about it! The hospitality and service provided by the staff were top-notch. Highly recommend this hotel to everybody
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and loved every moment....with one exception: leaving!😢 The place was beautiful and the entire staff was absolutely fantastic.
Stayed 1 night in Sep 2024

10/10 Excellent

Alba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
Stayed 1 night in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
Stayed 1 night in Aug 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alma maya es un hotel unico donde hospedarse! Desde que llegas, te reciben de la mejor manera, todos siempre son muy amables, el check in y el check out fueron excelentes, rápidos y fáciles, sin ninguna complicacion! La habitación era fabulosa, con una vista hermosa, cama y almohadas extremadamente cómodas y las sabanas super suaves. La presión de la ducha era excelente. Mi estancia fue super placentera y no veo la hora de volver a relajarme aquí!
Stayed 1 night in Aug 2024

10/10 Excellent

s

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Brisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service impeccable and fast with outstanding staff members who possess grace and a warm welcoming nature. Perfect for a couple trip! I visited with my girlfriend and we loved it! The room was clean and well equipped.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our time at Alma maya! This hotel is amazing. Easy check in and check out! Loved the environment, the size of the room, the cleanliness, the service! This place is a must
Stayed 1 night in Jul 2024

10/10 Excellent

Alba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. The views, location, attention to detail...it is one of the best places to stay !
Stayed 1 night in Jul 2024

10/10 Excellent

a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
Stayed 1 night in Jul 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! customer service is great. My room had a beautiful view, the place is dreamy.
Stayed 1 night in Jul 2024