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Alma Maya Resort – Riviera Maya

4.0 star property

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Natural pool
Restaurant
Reception
Panoramic Room, 1 Queen Bed | Bathroom | Shower, bathrobes, towels, soap
Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576
  • Xoximilco
    ‪53 min drive‬
  • Moon Palace Golf Club
    ‪57 min drive‬
  • Riviera Cancun Golf Resort
    ‪61 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Panoramic Room, 1 Queen Bed

Panoramic Room, 1 Queen Bed | Memory foam beds, free minibar items, in-room safe, free WiFi

Panoramic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Memory foam beds, free minibar items, in-room safe, free WiFi

Luxury Room

  • Sleeps 2
  • 1 King Bed

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About this property

Alma Maya Resort – Riviera Maya

4-star Puerto Morelos hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Change of bedsheets is available on request.
Alma Maya Resort – Riviera Maya offers 11 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to patios. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers and bathrobes. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Puerto Morelos hotel also offers a fitness center, spa services, and concierge services. Onsite uncovered self parking is complimentary.

Alma Maya Resort – Riviera Maya is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Alma Maya Resort – Riviera Maya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Yoga classes

Family friendly

  • Private pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Alma Maya Resort – Riviera Maya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 41 out of 41 reviews
Rating 8 - Good. 0 out of 41 reviews
Rating 6 - Okay. 0 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The atmosphere is wonderful. Truly a great experience for my wife’s birthday celebration. Couldn't have asked for better. Would definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The time spent by my wife and I was pleasant. We were relaxed and healthier after our visit. I never imagined this place to be a very beautiful place until i was there with my wife to celebrate my 50th bday. We will come back again
Stayed 1 night in Nov 2024

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Stayed 1 night in Nov 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Alma Maya, and it was an unforgettable experience. From the moment I arrived, I felt like I was stepping into a hidden paradise. The staff went above and beyond to make the stay special. They were warm, welcoming, and always eager to help. Everything was clean and comfortable, and you can tell a lot of thought went into every detail.
Stayed 1 night in Oct 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our wedding anniversary and it was awesome. The resort was beautiful! The views were breathtaking! The people there are so nice and i felt very welcomed. I highly recommend. I give everything a 10/10. Would definitely stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Stayed 1 night in Sep 2024

10/10 Excellent

Myko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our honeymoon here. All of the staff were friendly and great. Will see you again. Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
este lugar es un sueño! nada mejor que alojarte aqui, vivir la naturaleza y relajarte en las hermosas habitaciones que este hotel tiene. lo visite con mi novio y a los dos nos encanto! tanto el servicio como la limpieza es un 10. sin dudas este hotel es el mejor lugar para hospedarte, relajarte y descansar!
Stayed 1 night in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! What a great place to stay! The staff at this hotel is super friendly and accommodating. Everything I needed was ready by the time I arrived. Everyone was super helpful. Excellent amenities. I would highly recommend staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
visited this hotel with my boyfriend for our anniversary and this hotel exceeded my expectation! Everything was top tier and I can't say enough good things about it! The hospitality and service provided by the staff were top-notch. Highly recommend this hotel to everybody
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and loved every moment....with one exception: leaving!😢 The place was beautiful and the entire staff was absolutely fantastic.
Stayed 1 night in Sep 2024

10/10 Excellent

Alba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
Stayed 1 night in Aug 2024