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Hôtel Arc en Ciel et SPA - Les Sables d'Olonne

3.0 star property

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Outdoor spa tub
Bar (on property)
Club Room (Nautile) | Bathroom | Shower, hydromassage showerhead, free toiletries, hair dryer
Club Room (Nautile) | In-room safe, individually decorated, desk, soundproofing
Superior Room, Sea View (Romance) | In-room safe, individually decorated, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa
  • Parking available
  • Gym

Explore the area

Map
13 Rue Chanzy, Les Sables-d'Olonne, Vendee, 85100
  • L'Île Penotte Seashell Art
    ‪1 min walk‬
  • Les Sables d'Olonne Beach
    ‪3 min walk‬
  • Port Olona
    ‪13 min walk‬

Room options

Superior Room, Patio (Bulles & Coquillages)

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room (Bulles et Coquillages)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room (Nautile)

Club Room (Nautile) | In-room safe, individually decorated, desk, soundproofing

Club Room (Nautile)

  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View (Romance)

Superior Room, Sea View (Romance) | In-room safe, individually decorated, desk, soundproofing

Superior Room, Sea View (Romance)

  • Sea view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Arc en Ciel et SPA - Les Sables d'Olonne

3-star Les Sables-d'Olonne hotel steps from L'Île Penotte Seashell Art
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and self parking. Change of towels is available on request.
Hôtel Arc en Ciel et SPA - Les Sables d'Olonne offers 39 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Les Sables-d'Olonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a hot tub, Hôtel Arc en Ciel et SPA - Les Sables d'Olonne features a sauna and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Arc en Ciel et SPA - Les Sables d'Olonne is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (EUR 17 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9 to 15 for adults and EUR 9 to 9 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Water sports equipment

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the waterfront
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 to 15 for adults, and EUR 9 to 9 for children
  • Secured self parking fee: EUR 17 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arc en Ciel Les Sables d'Olonne
Hôtel Arc en Ciel Les Sables d'Olonne
Citotel Arc En Ciel Spa Hotel Les Sables d'Olonne
Citotel Arc En Ciel Spa Hotel
Citotel Arc En Ciel Spa Les Sables d'Olonne
Citotel Arc En Ciel Spa
Citotel Arc En Ciel Spa
Hôtel Arc en Ciel et SPA - Les Sables d'Olonne Hotel

Hôtel Arc en Ciel et SPA - Les Sables d'Olonne Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 421 reviews
Rating 8 - Good. 181 out of 421 reviews
Rating 6 - Okay. 52 out of 421 reviews
Rating 4 - Poor. 20 out of 421 reviews
Rating 2 - Terrible. 12 out of 421 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lee

Business traveler
Disliked: Staff & service
Arrived to find hotel locked and dark, no answer to the number provided, no information prior to arrival on hotel 'opening hours' and no response from requests for refunds. Dreadful service.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel two minutes from fantastic beach.
Good hotel next to the beach. Room small but adequate for our one night stay. Friendly staff. Beautiful dining room.
Stayed 1 night in Oct 2021

2/10 Terrible

julia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just the worse place I have ever stayed in! not clean, needed complete renovation, tiny room not enough space to swing a hamster! It gave the appearance of a brothel with bizarre decor and terrible strange lighting! Rules about everything that had to be signed!! Had to park long way away at the station as no parking at the hotel! Unhelpful man on reception. Only plus was it was near the seafront and town but I couldn’t wait to leave 😧 Please spend your money elsewhere!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Let down by W.C.
Good location. Car park 12€, but worth it. Room 27 was large, but toilet closet was tiny.
Stayed 1 night in Jun 2019

8/10 Good

Tim

Liked: Cleanliness, room comfort
A little Tired but Clean & Comfortable
This is a 3 star hotel and it shows. The decor is, well it looked liked it was designed by a committee that never met. But if you can get past that, and the rather expensive for what it is breakfast, it was clean and I slept very well. You can't fault the location either, 3 mins walk to the sea front where the evenings are a joy of street entertainers and families enjoying themselves. Spend your time there and not in your room and you won't go far wrong. It also has a secure car park, which is a bit like gold dust around here.
Stayed 1 night in Aug 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. The staff and in particular the owner/ manager were great. Thoroughly recommended.
Stayed 5 nights in Jul 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good well located hotel to the town and beach
Well located hotel, close to beach and promenade. Friendly English speaking staff. Well run! Breakfast room is a real feature and has lots of original character & charm. Lots to do in Les Sables but one needs more time. I will return and stay in the same hotel in due course.

10/10 Excellent

Max, bethesda MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and friendly staff
Great stay The jacuzzi on roof top is a must! Nice staff. Wonderful decoration. The breakfast room is worth the visit !!! Perfect location is city center Ideal for romantic week end Rooms a bit small... as most of rooms in Europe
Stayed 1 night in Dec 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Michael

Liked: Staff & service
Quirky hotel with odd mixture of styles
Worth staying here just for the dining room which is original to the house, the rest of the decor can only be described as 'quirky' and was not to my taste. on the plus side everything was clean and comfortable. we paid extra for a 'romantic' room with a sea view which I wouldn't have bothered to do if I had known that the hotel was two blocks from the seafront and the sea could only be seen over the rooftops.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
great location, worth booking the parking
Marked down service due to a bad start when booking in, just one person but overall very happy with everything else

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
great place to stay, next to the beach and a perfect staff!!!

6/10 Okay

george, Atlanta, Georgia, USA

Liked: Cleanliness, staff & service, room comfort
Lovely Blue Skies
One-night stay as we were preparing to return to Paris and conclude our 22-day vacation in France. Wish we could have stayed longer. Les Sables d'Olonne is a nice resort city located on the Atlantic, and the Arc en Ciel hotel is centrally located and accessible, with parking nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
They were very helpful, friendly, and upgraded our room for our return night`s stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
We found a lot to love about this hotel: a room with a sea-view, service, breakfast, reception, and location. For anyone with a taste for art, the breakfast room is very interesting. And fifty yards away, a sensational beach! I`d love to stay again next year.

8/10 Good

Anne Gloc, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were great fun and went the extra mile
funky hotel, with the most amazing colour scheme. loved the hot tub on the roof. Breakfast is a must in the incredible panelled dining room with decorated ceiling. Staff were lovely and helpful. Pity the car park was so tiny, it's a difficult place to park.

10/10 Excellent

franceatlast, poitiers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
excellent location...I did not realise that it was a requirement to book parking but was lucky that a space was available...worth the extra charge.

8/10 Good

TD744, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended - good location and comfortable - good
The location is perfect for the sea front, shopping and the excellent restaurants that abound here, especially around the quay. The rooms are compact and the shower room is too small. The balcony is also not great with a view mostly of other rooftops. The hot tub on the roof is excellent but not as big as some photos pretend. However we recommend this hotel and would visit again. The staff were very polite and helpful. Thanks.

8/10 Good

Beth, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect lication
Funky decor. Friendly staff. Perfect location. Will definitely go again.

8/10 Good

Michael, Cambridge England

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel by the sea.
Hotel in superb location for beach and seafront. Staff all very friendly and helpful.

8/10 Good

Diana, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, comfortable, convenient.
The decor is original and quirky - this is not your average hotel! I do like standard multinational hotels, but this was a refreshing change. Because the building is old and the decor arty, we didn't really expect the standards of cleanliness and comfort to be so high, but everything was great. The room and bathroom were not big, but had everything we needed, including a kettle and tea/coffee (rare in France, or am I out of date?) and a superb shower. The location is perfect, right in the centre of Les Sables d'Olonne and a very short walk to the beach, restaurants, etc. The only weakness is the limited breakfast buffet and if you come late the coffee isn't hot. Worth having breakfast at least once, though, to experience the room.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with perfect hosts
Great holiday. Lovely hotel, quirky and excellent in all respects. Clean, modern room. Everything has been thought of. Fabulous dining room, free wi fi. Could not have been more helpful. Hope to go back soon and would recommend to all. The dog on reception is a real character and the cutest ever, not a murmur or growl, but loved lots of attention!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming seaside hotel
We had a lovely four-night stay at this hotel. The staff were exceptionally friendly and the rooms, though on the small side, were beautifully and imaginatively decorated – we had starfish, coral, turtles, constellations and more adorning the walls and ceilings which made for both a romantic and memorable stay. Our bed was extremely comfortable and we also had a loggia so that we could sit out in the evenings and dry our beach towels etc. The location was also great – moments from the beach and a few minutes walk from the town centre. Overall I felt this hotel was truly unique and represented very good value for money.

6/10 Okay

ODILE

Disliked: Staff & service, property conditions & facilities, room comfort
Tres décevant
Chambre d’hôtel extrêmement bruyante, salle de bain très peu éclairée et la VMC ne fonctionne pas ou est insuffisante, réception réseau téléphonique très faible. Accueil à peine aimable. Heureusement que j’avais un véhicule électrique sinon, il n’y avait pas de place à mon arrivée malgré la réservation faite par téléphone. Pas à la hauteur d’un *** et du prix ! La seule chose positive est la borne de recharge électrique
Stayed 1 night in Jan 2025