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Room was good. Check was lengthy as clerk at desk finally greeted us after a 12 min wait because she was consulting with her colleague (supposedly). The coffee maker was disgusting as a filter had been left in it for what I think was weeks. Showed the clerk but all she did was take a pic. Never sent anyone to come clean it so was unusable. The whole inventory process was super lengthy. 3 pages of making sure everything was in the place even the deco on the wall. Don’t think that is for the clients to do but a staff job. Other than that I guess our stay was adequate

When you travel the most important thing you require is good and appreciative service. At Majesty palm it was a 10.

Attention, alors que nous croyions avoir loué un hôtel, il s'agit plutôt d'un appartement privé dans un hôtel. La prise en charge a donc été très pénible. Sinon, l'appartement (ou plutôt la grande chambre) est très bien. Propre et bien équipé. L'hôtel offre plusieurs services, mais vous n'aurez pas accès à tout si vous n'avez pas le bracelet approprié. Nous étions en basse saison, alors plusieurs restos fermés ou à heures réduites. Très chers. Presque pas d'animation. POINT FORT : Le personnel est génial. Gentil, courtois, efficace et toujours souriant POINT FAIBLE : Ce n'est pas de la faute de l'hôtel, mais la plage est un désastre. Immensément de sargasse. Et de toute façon, la partie délimitée est peu profonde et a de gros massifs rocheux. Ne comptez pas y nager.

Good place to stay near Plage caravelle and saint anne. Staff friendly and excellent breakfast.

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!

thank you