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Holiday Inn Lethbridge by IHG

3.5 star property

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Photo gallery for Holiday Inn Lethbridge by IHG

Restaurant
Restaurant
Indoor pool
Exterior
Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
$106
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
2375 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Enmax Centre
    ‪8 min walk‬
  • Place, Lethbridge College
    ‪11 min walk‬
  • Place, Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom (Boardroom)

Premium bedding, pillowtop beds, individually decorated

Executive Suite, 1 Bedroom (Boardroom)

  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower) | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 380 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, individually decorated

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(13 reviews)
  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, individually decorated

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(10 reviews)
  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, individually decorated

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub)

Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub) | Premium bedding, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub)

8.4 out of 10
Very good
(9 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, individually decorated

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View | Room amenity

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Lethbridge by IHG

3.5-star hotel in South Lethbridge
Free water park access, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Holiday Inn Lethbridge by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lethbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a complimentary water park, Holiday Inn Lethbridge by IHG features a waterslide and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4196 square feet (390 square meters) include conference space. This family-friendly hotel also offers a children's pool, a hot tub, and a fitness center. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Lethbridge by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Lethbridge by IHG has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,196 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28 per pet, per night (maximum CAD 75.00 per stay), plus a deposit of CAD 28.00 per night
Service animals are welcome, and are exempt from fees
2 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 6 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 25.00 per person
  • Pet deposit: CAD 28.00 per night
  • Pet fee: CAD 28 per pet, per night (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel LETHBRIDGE
Holiday Inn LETHBRIDGE
LETHBRIDGE Holiday Inn
Holiday Inn Lethbridge Hotel
Holiday Inn Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge Alberta

Reviews

Holiday Inn Lethbridge by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Kids love the waterslide and the tubes and the wave pool. Staff are excellent too.
Stayed 1 night in Aug 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I enjoyed the family friendly atmosphere, and the friendly staff. It was safe as the doors were locked at night. However there was drug paraphernalia in one of the dressers, and the mattress protector for the pull out couch was dirty.
Stayed 2 nights in Aug 2025

6/10 Okay

TJ

Traveled with partner
Liked: Staff & service, amenities
The mattresses are horrific. We slept on a slope and had to take Advil and muscle relaxants to be able to move about during the day. They need to be replaced. The bathroom was not as clean as it could have been.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Camille

Stayed 1 night in Aug 2025

8/10 Good

Lady, Nobleford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a more expensive option, but the kids love the pool and water slides here.
Stayed 1 night in Jun 2025

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service
Great location, great, friendly staff but the spray park area was not working and there’s a huge reason we went there as my son has cerebral palsy and was really looking forward to it.
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again with a few changes next time

The family suite was spacious, although we would have enjoyed more seating space in the living room and perhaps a small table to eat at. Fridge malfunctioned and froze our food on the second day, which was disappointing. Our grandsons thoroughly enjoyed the pool and waterslides. Pool staff were friendly! We would stay here again and would select an external facing room next time. Room facing the pool requires the air conditioning to work almost continuously due to the very warm air the unit draws from the pool area. Pool facing rooms are a bit noisy as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I felt welcome from the first time we walked in the lobby. Giving us rewards and free dinner vouchers. Usually this treatment happens if you are upset but we were happy from start to finish. The wave pool was a big plus! The lifeguard even turned on the slides for us when we were the only ones in there. More hotels can learn from this and be proactive with there guests instead of reactive to there guest. We will always stay here when in town!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Alison

Stayed 1 night in Jul 2025

8/10 Good

Suvi-Tuulia

Traveled with family
Liked: Cleanliness, staff & service

Lethbridge getaway

We booked the hotel for the water feature and the kids loved the slides. I wasn’t aware that they would only be available when lifeguards were present, which let to some disappointed faces when we went for another dip into the pool before leaving. Lifeguards are only present for the evening hours.
Stayed 1 night in Aug 2025

8/10 Good

Kimberlee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Katherine A

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not a Good Choice

The room is really worn out and it overlooked the pool. The door for the balcony didn’t close tight so the noise from the pool was very loud and the smell of chlorine was so strong that no one could sleep and two people had terrible headaches.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel with waterslides. Hot tub and 2nd waterslide was under repair. A little disappointed with that. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Cherie

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

shannon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated my autistic son wonderfully.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeff

Traveled with family and small children
Liked: Staff & service, amenities
The family suite smelt so bad the carpet was so gross and dirty and smelt like dog pee every where. I would not let me kids walk around the room with our shoes on as the floors where disgusting
Stayed 3 nights in Jul 2025

4/10 Poor

Christian, Helena

Traveled with family and small children
Disliked: Cleanliness, staff & service
Well, the property is clean in the pool facilities were fun for the kids, I was very disappointed with the service and my children said that the breakfast was the worst they’ve ever experienced. We were in town for a hockey tournament and didn’t settle into the room until an hour after the children’s bedtime, when I pulled back the covers on one of the beds it reeked of urine. It was too late to switch rooms, I got the kids settled in one bed and I slept on the floor. The next morning I reported the issue to the front desk and they said that they would resolve it before we return that day. I expected a new mattress And really didn’t think much of it. When we went to bed that night, I pulled back the covers and It Again reeked of urine, they had put fresh sheets on, but did not replace the urine soaked mattress, it smelled as bad as the night before. For breakfast, I purchased the adult breakfast package for two mornings for $35. The breakfast was at Tony Roma‘s restaurant attached to the hotel with a very limited selection and the food that I ordered was not even gas station level quality. Who is impossible to get a refill on coffee and there were only three families in the entire restaurant. My kids picked up their food, which was uninspired to put it mildly. I would’ve been disappointed with the food if it was the first thing I’ve eaten after a weeklong backcountry backpacking trip. We ended up eating breakfast outside the hotel, even after paying for the convenience.
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Entrance and lobby was nice, room felt dirty. No one cleaned our room the first day there. Food at Tony Romas was terrible. Kids loved the water park, it must have been wonderful in its day. Staff were really kind and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Soonhwa

Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The check in lady was very welcoming but the check out lady was very rude. phoned me at 1130 and told me i need you out by noon. I’ve stayed here many times and never had anyone tell me that before. Room was good as usual.
Stayed 1 night in Aug 2025

6/10 Okay

Jenesse

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet in the room was disgusting, stained and dirty. One sink in the room the drain was broken and wouldn’t open. Not enough seating in the tv room area, we had separate bedroom. Dim lighting in rooms. Pool was nice but pool floor was not very clean, not enough chairs and some were broken.
Stayed 2 nights in Aug 2025

8/10 Good

Robin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the facility was wonderful, the only thing I would comment on for an area for growth was the carpet in our room - it was so dirty / stained I didn’t want my kids sitting or playing on it.
Stayed 1 night in Aug 2025

8/10 Good

SHAUNDA, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
1 Waterslide and hot tub were closed. These are the reasons why people book hotels. They should be notified in advance that they won’t be available to use.
Stayed 1 night in May 2025