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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Exterior
Lobby
Business center
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout drapes
Indoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$102
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Lethbridge College
    ‪11 min walk‬
  • Enmax Centre
    ‪11 min walk‬
  • Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.0 out of 10
Wonderful
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Individually furnished, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.2 out of 10
Wonderful
(24 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet friendly
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About this property

SureStay Plus Hotel by Best Western Lethbridge

Hotel in South Lethbridge
This smoke-free hotel features a fitness center, a hot tub, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
SureStay Plus Hotel by Best Western Lethbridge offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Lethbridge features a hot tub and a fitness center. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Lethbridge is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15.00 per pet, per day, plus a deposit of CAD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Premier Inn Lethbridge
Premier Lethbridge
Premier Inn Lethbridge
Premier Inn And Suites Lethbridge
Premier Inn And Hotel Lethbridge
Premier Inn Suites
Premier Inn Suites
Surestay Plus By Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel
SureStay Plus Hotel by Best Western Lethbridge Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel Lethbridge

SureStay Plus Hotel by Best Western Lethbridge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel was quiet. Bed was comfortable. Stayed 3 nights.
Stayed 3 nights in May 2025

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No pool. Just a hot tub hidden away in the corner of the lobby. Hotel location is good for convenience with getting around to anywhere. Dont bring kids though, as the hotel in the same parking lot has 2 really cool water slides. My child was very heartboken that we didnt go there. The bathroom light was wild, kept flickering like it was a disco, eventually it would (sometimes) turn on. Freaked my kid out. Besides that, beds were comfortable, lots of pillow, decent view, AC worked. Breakfast was meh.
Stayed 1 night in May 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good place to stay, clean and safe, friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Aticia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not what you’d expect from “best western” brand. Looks like they bought an old travel lodge and changed the signage. Bed was comfortable. Room was very dated. Bathroom dated. Fridge, microwave, and table in room dated. Tv dated. Towels thin. Charging media outlets were in the lamps. The one port was for like a wall outlet. It was damaged and sparks were flying. The other usb port was extremely slow charging if it even acknowledged the device. Breakfast was barely digestible. Last of all, there was ants and bugs in the room. I guess you get what you pay for. I would not recommend staying for more then two nights.
Stayed 2 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Apr 2025

2/10 Terrible

Robb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 nights. The fire alarm went off due to a burst pipe next to our room, which flooded. We had to find alternative accommodation for the first night. The staff then proceeded to tell me that that meant that we had checked out and tried to kick us out the second night. They capitulated but it ruined our trip.
Stayed 2 nights in Mar 2025

4/10 Poor

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Lethbridge

We arrived early evening and it was dark outside. Had a lot of trouble finding the hotel- they have such a small sign set well back from the main road.
Stayed 1 night in Apr 2025

8/10 Good

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sherril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No thanks

Very dated. Neighbors upstairs made it a nightmare to sleep all night Very thin walls Hotel quite dirty from front doors to dated rooms inside.
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service
Rooms were clean but dated.
Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The walls are pretty thin, so you can hear a lot from other guests. Breakfast was very basic, not a lot of options but understandable since it wasn’t very busy. Everything was clean and nice. I didn’t use the hot tub since it was very small and right in the front window for everyone to see as they walk in the main door. Fridge & microwave were handy. Basic cable, no movies or casting available. Restaurants and shops were in walking distance.
Stayed 2 nights in Mar 2025

8/10 Good

Maggie

Traveled with family
Very clean and friendly personnel
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, we stay here every time we go to Lethbridge!
Stayed 1 night in Mar 2025

10/10 Excellent

Chantelle

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

William D

Stayed 1 night in Mar 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay, clean and neat, friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hot tub, clean room, issues with the TV.
Stayed 1 night in Feb 2025

10/10 Excellent

Sherril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent personal customer service.
Stayed 1 night in Feb 2025