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De France by Thermalhotels

4.0 star property

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Photo gallery for De France by Thermalhotels

Sauna, hot tub, steam room, hot springs, Turkish bath, body treatments
Balcony view
Sauna
Golf
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
Dorfplatz 1, Leukerbad, Wallis, 3954
  • Alpentherme Thermal Baths
    ‪1 min walk‬
  • Leukerbad-Therme
    ‪6 min walk‬
  • Torrent Cable Car
    ‪8 min walk‬
  • Sion (SIR)
    ‪36 min drive‬

Room options

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

De France by Thermalhotels

4-star Leukerbad hotel steps from Alpentherme Thermal Baths
2 indoor pools, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite.
De France by Thermalhotels offers 45 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
De France by Thermalhotels features a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a hot tub and a sauna. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

7 meeting rooms are available. This hot springs hotel also offers a fitness center, a library, and a terrace.

De France by Thermalhotels is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (CHF 14 per day)

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 85.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 6.00 per person, per night for adults; CHF 3.00 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 14 per day
  • Rollaway bed fee: CHF 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

France Thermalhotels Hotel Leukerbad
France Thermalhotels Hotel
France Thermalhotels Leukerbad
France Thermalhotels
De France by Thermalhotels Hotel
De France by Thermalhotels Leukerbad
De France by Thermalhotels Hotel Leukerbad

De France by Thermalhotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 65 reviews
Rating 8 - Good. 25 out of 65 reviews
Rating 6 - Okay. 14 out of 65 reviews
Rating 4 - Poor. 6 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Svetlana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
Disappointing experience. No wifi. Neither in rooms (!), nor in the lobby of the hotel next to. No coffee/tea. No parking close by, although they put “the parking available”. No lobby, no reception desk in the hotel (they use the reception in the neighbor hotel. Poor service
Stayed 2 nights in Jan 2023

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter wonderland
The hotel has thermal baths: during Covid only outdoor pool with 36 degrees water temperature available. It was amazing to swim in that pool while a heavy snowfall. We enjoyed the village where the hotel is located, it’s situated at about 1500 meters above sea level, so you have a great view and lots of snow during the season. Though get prepared for windy roads to get to the village: drive carefully as those can be slippery. Breakfast buffet was of good quality and decent variety. A family of 4 can stay comfortably in a family room. Points for improvements: water bottles were not added after daily cleaning, and water pressure in the shower is very low.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with partner
Very kind and nice
Stayed 1 night in Apr 2021

8/10 Good

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel, not a 4-star just pleasant old Swiss hotel. No coffee in room or lobby, which was deserted. check-in was across the street at Maison Blanche, as was breakfast and the spa. I will stay there next time - it is also less pricey. both hotels are well located in a lovely town but far from the cable car to the mountains.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

cindy

Liked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Deffinitely not a 4 star hotel
Good location and nice thermal bath. BUT very unpleasant check-in and terrible check-out due to rude, unfriendly and incompetent staff. Though our room was fully prepaid in advance the lady was insisting that we should repay because she didn't even scroll down the page to see it was paid via hotel.com.
Stayed 1 night in Oct 2018

10/10 Excellent

Yama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great service only the accommodation is a bit outdated
Stayed 2 nights in Aug 2023

8/10 Good

Christelle

Stayed 1 night in Aug 2023

8/10 Good

Rémy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Sandrine

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2023

8/10 Good

Sandrine

Stayed 1 night in Aug 2023

10/10 Excellent

WON

Stayed 1 night in Aug 2023

6/10 Okay

Laure

Stayed 1 night in Jan 2023

6/10 Okay

DEBORAH

Stayed 1 night in Jan 2023

4/10 Poor

Philippe

Traveled with partner
Disliked: Amenities
Ça commence par l’impossibilité de contacter l’établissement avant le séjour: pas de réponse au téléphone ni par mail. Ça continue par un accueil qui ne nous indique pas clairement où est la chambre: plus de 20 minutes à errer dans les trois bâtiments de l’hôtel. Aucune signalétique claire. Ensuite, pénurie de peignoirs: aucune information… et enfin un menu de la St Sylvestre à 135.- par personne, que l’on aurait honte de servir dans une cantine d’entreprise: bouillon de nouilles probablement fait à partir de sachets déshydratés, « côte de bœuf » dure comme de la semelle accompagnée de sa sauce industrielle et tiramisu qui ressemblait plutôt à une régurgitation après cuite du 31. Service déplorable… bref, deux jours à 1800 francs bien mal dépensés. Fuyez!

6/10 Okay

Matteo

Traveled with family
Liked: Cleanliness, staff & service
Hotel piuttosto datato ma collocato nel centro del paese e quindiin posizionestrategica. Camera molto calda che si surriscalda durante il giorno. Pulizia ok.
Stayed 1 night in Jul 2022

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Einmal und nie wieder!
Generell macht das Hotel einen eher heruntergekommenen Eindruck. Viele Dinge sind renovationsbedürftig. Gerade die Gartenanlage lässt viele Wünsche offen und ist nicht mal 3* würdig. Einmal wurden wir um 18:45 aus dem Pool geschmissen, obwohl die Poolanlage bis 22.00 Uhr offen sein sollte. Später fanden wir heraus, dass an diesem Abend die Anlage bis 20.00 offen sein sollte. Als Entgegenkommen wollte man uns einen Gutschein für einen Thermeneintritt bis 20.00 übergeben - aber eben, als ob man für 1h oder mit an- und umziehen 45 Minuten eine solche Alternative in Betracht zieht. Die Rezeption war völlig inkompetent, sie wusste nicht wo die Talstation der Gemmibahn war und wie lange man dahin hat (ist die wohl meistgefragte Adresse) und man wollte uns im 3* Haus statt 4* Haus unterbringen. Unter dem Bett lagen nach der Reinigung leere Flaschen und als ich einen Verantwortlichen sprechen wollte, war der Direktor in den Ferien und die Stellvertretung nicht da... Passt alles super ins Bild. Ist bei weitem nicht 4* würdig, lasst die Finger davon uns sucht was besseres. Keine Ahnung wie die anderen Bewertungen zu Stande kommen, aber wir haben uns da offensichtlich blenden lassen.
Stayed 2 nights in Jul 2022

10/10 Excellent

Khamphet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzer Urlaub
Empfang war super, freundlich, zuvorkommend und hilfsbereit. Wir durften das Zimmer bereits vor dem Mittag beziehen, obwohl wir nur unsere Koffer deponieren wollten und erst später zur Check-in Zeit einchecken für 3 Nächte. Zimmer war für uns gross genug (4 Pers.) und sauber. Wir haben eine schöne Aussicht auf die Bergen und einen kleinen Teil auf dem Thermalbad. Getränk im Minibar ist kostenlos. Praktisch ist auch, dass das Hotel unterirdisch mit dem Thermalbad und Hotel Maison Blanche verbunden ist, so dass man im Bademantel rübergehen kann. Gratis Thermalbad, welches im Hotel Maison Blanche, ist leider heruntergekommen. Schimmel und Kalk überall. Sollte mal gross gereinigt werden. Frühstück ist toll mit grossem Auswahl. Nur das Personal sollte etwas freundlicher sein.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Carole

Stayed 2 nights in Mar 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable hôtel rénové au centre de Leukerbad
Les précédents avis et la note moyenne pouvaient nous laisser craindre le pire. Finalement, tout s'est bien déroulé et nous avons passé un très bon séjour ski-bains en famille. La réceptionniste a été très accueillante et complète dans ses explications. La chambre était rénovée, tout comme la salle de bains, et surtout très propre. Un bémol, pas de machine à café ou bouilloire dans la chambre. Les bains thermaux, inclus dans le tarif, se trouvent à l'hôtel Maison Blanche, accessibles en 2 mn par une galerie souterraine (1 piscine intérieure, 1 grotte, 1 bassin extérieur). Le petit déjeuner était complet et très bon. Dommage de n'avoir que du café filtre... café machine sur demande et payant. Finalement, pour accéder aux pistes de ski de piste via le téléphérique de Torrent, c'est 5-8 mn à pied en ligne droite depuis l'hôtel, aussi idéalement situé pour accéder aux magasins et restaurants du centre. Hôtel à recommander donc, avec une évaluation finale à mon avis ďun 3 étoiles supérieur.
Couloir ďaccès aux chambres
Tunnel ďaccès aux bains
Stayed 4 nights in Feb 2022

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gut
Stayed 1 night in Feb 2022

6/10 Okay

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Bedingt zu empfehlen
Zimmer sind sauber und das Personal freundlich. Leider war lediglich das Aussenbad des Hotels offen. Es wurde jedoch nirgends darauf hingewiesen (weder auf der Homepage noch sonst irgendwo). Auch der Zutritt zur Alpentherme ist kostenpflichtig. Man empfahl mir, dies der Direktion zu melden. Doch auch eine Woche später ist immer noch keine Antwort eingetroffen.
Stayed 1 night in Jan 2022

4/10 Poor

manuela

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Sehr unpersönlich und nicht zuvorkommend. Es gibt in Leukerbad definitiv bessere Adressen zu faireren Preise ! Das Personal ist ungeschult und überfordert.
Stayed 2 nights in Dec 2021