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Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

4.0 star property

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Photo gallery for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Indoor pool, outdoor pool, sun loungers
Exterior
2 bars/lounges
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
1 Sublime Point Road, Leura, NSW, 2780
  • Sublime Point Lookout
    ‪3 min drive‬
  • Leura Mall
    ‪4 min drive‬
  • Three Sisters
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa bath)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Spa bath)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 291 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Courtyard Area

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

4-star Leura hotel close to Sublime Point Lookout
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers 224 accommodations with minibars and safes. 40-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ubika Spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers an outdoor pool, a hot tub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Embers Grill Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Two Doctors Whiskey Bar - This bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.
Jamisons Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Open daily.
No.1 Sublime Point - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Leura Golf Club Bistro - Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, German, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Embers Grill Restaurant
  • Jamisons Restaurant
  • Leura Golf Club Bistro
  • No.1 Sublime Point
  • Two Doctors Whiskey Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Books
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Blue Mountains
Fairmont Blue Mountains MGallery Collection
Fairmont Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains Resort
Fairmont Resort Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains MGall
Fairmont Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery
Fairmont Resort Spa Blue Mountains MGallery by Sofitel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 1071 reviews
Rating 8 - Good. 362 out of 1071 reviews
Rating 6 - Okay. 183 out of 1071 reviews
Rating 4 - Poor. 64 out of 1071 reviews
Rating 2 - Terrible. 35 out of 1071 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

THI LE UYEN

Traveled with family
We have been coming to The Fairmont the past 10 odd years and have always enjoyed our short staycations; however, this one was disappointing. Limited dining options and availability. Have to pay for the children's activities. The ambience and vibe was no longer there. Sad to have to say the above things.
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

piroz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mélène

Stayed 1 night in Dec 2024

4/10 Poor

Viviana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy children in hallway outside our room. Cafe noisy and dirty. More suitable for families with young children.
Stayed 1 night in Dec 2024

10/10 Excellent

WAI KWONG

Traveled with family
Liked: Cleanliness, staff & service, amenities
The C.S.is helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Debbie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has so many facilities for all ages from indoor/outdoor pools to arcades, tennis, gym etc Leura shops are only 5min drive from the resort. Breakfast and coffee was delicious. Everything was amazing. The sound proofing is a little on the thin side but other than that, everything was to our expectation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kouser

Stayed 1 night in Nov 2024

6/10 Okay

Michael

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Chronological order - from the perspective of first time guest: - 1. entry stairs form lower level; parking were dirty 2. The presumably once magnificent parquetry floors in the reception and lift lobby areas hadn't been refionished since teh original construction. 3. Fish tank glass very dirty in reception. 4. Rooms gave nothing away - not even a free paper copy menu. 5, Resturant staff friendly to the point of being over familiar ie. when overhearing a conversation saying 'I probably came at the wrong moment. 6. Meals in main restuarant were intended to impress - but didn't pull it off - bottom shelf Wollworths asparagus was dry and not fresh. Waiting staff were over familiar and I'm a friendly guy! 7. Service crew swore as they departed the lift in earshot of my wife. 8. Ashtrays in under the main reception portico were overflowing and had not been cleaned. 9. Bath in room 240 was not clean. 10. Room 240 vanity basin had a crack right though the basin - long term issu as the crack was stained. Frankly, a pretty disappointing stay - I should have kept on driving. Michael
Stayed 1 night in Dec 2024

8/10 Good

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t stay long as our child was sick but overall it was a great place to go with young children.
Stayed 1 night in Dec 2024

8/10 Good

Sonja

Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Megan

Liked: Property conditions & facilities
A
Stayed 1 night in Nov 2024

6/10 Okay

Liam p

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked dinner at golf club and was treated terrible. Chef shouted out loud so i could hear if he doesn't like the menu tell him to pick something else or eat elsewhere when i asked to swap mash and onion rings to chips only. Crazy someone could think thats ok. Obviously we never stayed and left. Also pool is very dated, bit dirty, broken tiles around which for a supposed 4☆ is crazy. Ok time for a night which we stayed but doubt I'd come stay again after complaint was pretty much ignored by management.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great activities offered. A lovely family hotel.
Rooms (221 & 219) were large and clean. Bedding was comfortable and enjoyed a good couple of nights sleep. Coffee & Food was excellent although pricey (this is typical in any Accor facility to offset their Accor Club dining discounts). Staff were excellent (long suffering)from front of house to restaurant and housekeeping. Be prepared for pandemonium during the weekend with kids and tired or entitled parents. Huge range of activites (indoor/outdoor pools, taboggan, ice rink, gym, kids train etc) both at the hotel and nearby. Resort showing some signs of getting tired but overall still a good 4 star standard.
Stayed 2 nights in Nov 2024

6/10 Okay

Eun Jung

Traveled with partner
Liked: Amenities
It did not meet my expectations in every aspect including the bed being so old.
Stayed 1 night in Nov 2024

6/10 Okay

Jean-Pierre

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Seema

Stayed 1 night in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing environment.
Stayed 1 night in Nov 2024

6/10 Okay

Vincent

Traveled with partner
Liked: Cleanliness, staff & service
Care and friendliness of staff very good. Restaurant for dinner very good. Had a long uphill walk to reception from the car park in the rain. It was slippery and unsafe. Breakfast was nearly inedible and coffee had run out. Wasted our money as ended up having to go elsewhere. Mixed review but place has potential
Stayed 2 nights in Nov 2024

10/10 Excellent

harjinder

Stayed 3 nights in Nov 2024

6/10 Okay

romain

Liked: Staff & service
Disliked: Property conditions & facilities
Place was very loud because of the kids and poor choice of food at an expensive cost. The stuff is very friendly. Many things to do but forget about the pool if you want a quiet moment.
Stayed 2 nights in Nov 2024

6/10 Okay

Tamara

Traveled with family
We are return visitors to the Fairmont. This time however we were not overly impressed. There was luggage left in our room (a whole suitcase), a dirty hair elastic in the bathroom and a hairbrush in the wardrobe. Upon advising reception, the response was ‘ll’l let my manager know. Clearly our room was not cleaned properly and we did not feel overly comfortable. Areas in the hotel need dome love. I’m not talking about renovations, just general cleaning and maintenance. The pool windows are absolutely filth, spiders and cobwebs in the pool change rooms, outside walls covered in dirt. It would not take much. Floors always dirty. The hotel was absolutely packed so clearly money should not be an issue. We also walked past the storeroom with the door open - there were racks of blankets pillows and doonas just thrown on old rickety shelving, some just sitting on the dirty floor. Was not impressed. Maccas has better systems! Just feel like they need new management with someone that cares. Plus side is all the activities for kids. However if they did not have this I feel like it would not be as popular. I booked for 2 adults and 1 child. Upon arrival I enquired about the bedding configuration. Was told it was 1 king bed only - even though l had booked for 3 (and paid for 3). Her response was that I could pay $40 to hire some sheets for the fold out lounge. What a joke. Will probably skip this hotel for awhile. Shame
Stayed 1 night in Nov 2024