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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
Courtyard
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1777 Washington St. South, Auburn, ME, 04210
  • Bates College
    ‪10 min drive‬
  • Central Maine Community College
    ‪12 min drive‬
  • Lost Valley Ski Resort
    ‪16 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

In-room safe, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Auburn hotel with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites offers 100 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Quality Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 6.98 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Auburn Fireside Inn
Fireside Auburn
Fireside Inn Auburn
Fireside Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Auburn
Quality Inn & Suites Hotel Auburn

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 476 reviews
Rating 8 - Good. 140 out of 476 reviews
Rating 6 - Okay. 86 out of 476 reviews
Rating 4 - Poor. 51 out of 476 reviews
Rating 2 - Terrible. 36 out of 476 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great staff and very clean hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home.
We always choose to stay here when we visit our son and grandkids in New Gloucester. Affordable, friendly, safe and great customer service.
Stayed 1 night in Jan 2025

8/10 Good

Annie Laurie

Liked: Staff & service, property conditions & facilities, room comfort
Decent clean room for a fair price
Big room, had a small table and chairs, lounge chair. Included a mini fridge and microwave. Fireplace in room but I dont think it worked or at least we couldnt get it to operate.
Stayed 1 night in Dec 2024

4/10 Poor

Zannotie

Disliked: Cleanliness
The rolm smelled bad. Definitely so.eome smoke it in there also the sheet smelled like sweat. Wouldn't recommend
Stayed 1 night in Dec 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, safe & a convenient location.
Stayed 1 night in Nov 2024

8/10 Good

Madison

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kortnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Room was huge and clean. Bed was comfortable. Reasonably priced. I will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa, Casco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfy beds and the fluffy pillows (4 per bed). Shower pressure and WIFI strength were both great, and the staff was friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

VICTOR, Randallstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Ralph

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked two days. The room smelled like an ashtray. Also, the bathtub was filthy. They had no other rooms available for the next evening. No apologies given. Inconvenient as I have a round of golf at 9 and a wedding to attend at 4. Should be interesting to change clothes in the parking lot without showering. “Quality Inn” is a misnomer for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and spacious! Everything was perfect and we will stay again! Recommend to anyone.
Stayed 1 night in Sep 2024

4/10 Poor

Lori

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Was very upset to find a prescription pill and a used needle under the side of the bed on the floor. Also lipstick stains on the bed linens.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anderson

Traveled with family
Liked: Cleanliness, staff & service
This hotel is just fine for a quick stay. It’s clean and the staff is nice. It’s quite outdated in terms of decor and facilities. The bathrooms are very tiny and need upgrading. It’s literally on a highway and the surroundings are not great, but it’s convenient. We were here for a parents weekend at Bates so our time was limited here. It’s crazy how hotels increase the pricing for this weekend but such is life.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG! This Quality Inn blew me away. On top of being safe, quiet, clean, relatively new, plenty of towels, a hot breakfast bar, etc. ..... my room had a gas-fireplace! What a thoughtful touch for a New England hotel. Winter is coming. The pool is outdoors for those of you with children. Naturally the prices for Friday night, Saturday night, are higher than other nights......but this is true anywhere. I have been an interstate nomad since late 1970s, and this hotel was a perfect combination of quality and price. Kudos to staff!!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
It was a convenient place for what a wanted. Close to family that I was visiting. Hotels.com showed wrong photos of room so I was a bit disappointed with that but I’ve stayed here before and would still recommend it.
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Stayed here for a weekend! Quiet, free breakfast! Staff was nice! Would stay here again. Felt safe
Stayed 2 nights in Sep 2024

6/10 Okay

Carol

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was adequate, quiet. The rug was so dirty, our feet were black. Room 112
Stayed 1 night in Sep 2024

8/10 Good

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone was pleasant. Hotel could use refresh on painting. Variety of breakfast was good.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Room was on second floor with no elevator. No elevator meant hauling 4 large suitcases up one steep flight of stairs. It reeked of cigarette smoke even though it was a "non-smoking" room. Turned on AC unit and was blasted with stale cigarette smoke all night long. Mold in shower. One very hard bed and one springy bed but not surface soft.
Stayed 1 night in Sep 2024

8/10 Good

Mark, Kensington

Liked: Cleanliness, staff & service, property conditions & facilities
Bb
Stayed 1 night in Sep 2024

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, there was plenty for breakfast, quiet for sleeping.
Stayed 1 night in Sep 2024