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Hilton Garden Inn Auburn Riverwatch

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn Riverwatch

Lobby
Lobby
Reception
Garden
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
14 Great Falls Plz, Auburn, ME, 04210
  • Central Maine Medical Center
    ‪16 min walk‬
  • Bates College
    ‪2 min drive‬
  • Central Maine Community College
    ‪4 min drive‬
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Hearing Impaired)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, River View (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Hearing Impaired)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Double Beds, Accessible, Bathtub (Hearing Impaired)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Lewiston-Auburn

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (829)
$166 nightly
The price is $166 total
includes taxes & fees
Hampton Inn Lewiston-Auburn

About this property

Hilton Garden Inn Auburn Riverwatch

3-star Auburn hotel steps from Androscoggin Historical Society
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Auburn Riverwatch offers 138 air-conditioned accommodations with coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Auburn Riverwatch features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 10441 square feet (970 square meters) include conference space. This business-friendly hotel also offers laundry facilities, room service (during limited hours), and express check-out. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Garden Inn Auburn Riverwatch is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a nature reserve
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests arriving early must contact the hotel in advance to make check-in arrangements.

Renovations and closures

The property will be renovating from December 27 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 12.95 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Auburn Riverwatch
Hilton Garden Inn Riverwatch
Hilton Garden Inn Riverwatch Hotel
Hilton Garden Inn Riverwatch Hotel Auburn
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Garden Inn Auburn Riverwatch Maine
Hilton Garden Inn Auburn Riverwatch Hotel
Hilton Auburn Riverwatch
Hilton Garden Inn Auburn Riverwatch Hotel
Hilton Garden Inn Auburn Riverwatch Auburn
Hilton Garden Inn Auburn Riverwatch Hotel Auburn

Hilton Garden Inn Auburn Riverwatch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
Left midday
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Hannah

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Devon

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

KAREN, BILLERICA

Traveled with partner
Property was doing renovations. Areas were closed. It had snowed and the parking spaces weren’t cleared out.
Stayed 2 nights in Feb 2025

8/10 Good

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction no info on website - pool shut down no info on website staff didn’t even let me know at front desk as I was bringing in life jackets and swimsuits. Very dirty everywhere from construction. Kids were scared to be there we had to leave early
Stayed 2 nights in Feb 2025

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is under complete renovation. No lobby, no gym, no pool, the morning bfast was available for a fee. We had an entire team that stayed there with all of their families. There was no gathering space offered... so everyone was stuck in their rooms. One room smelled of cigarette smoke and weed.. workers were coming and going from one of the rooms (high school girls team). There was no notice of these renovations and zero concessions... not even complimentary water. If we had been made aware of these renovations we would have stayed elsewhere. This is a special trip for these girls many are seniors so this was their last trip together. Unfortunately, this was a sad experience that could have been avoided by staying elsewhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Under Construction

Arrived and found the property under major reno, including lobby and pool (closed). Should be an improvement. A little notice would have been appreciated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay!

Comfortable, welcoming, delicious food!
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not a good experience

I showed up to find that 3/4 of the hotel was under construction, which I have not been told. There was no Wi-Fi and when I called the front desk, she was astounded to find that she didn’t either. Had no idea what to tell me. I also found out that because of the instruction, the gym was closed. It was very nice that they offered free passes to the Y across the street, but I definitely would not have stayed if I had known I had to go elsewhere to use the gym. On the whole, very disappointing.
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Olive

Stayed 1 night in Dec 2024

4/10 Poor

Debra

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Prior to booking the hotel I called what I thought was the hotel’s local number to confirm the pool was open. The person I spoke with told me (in quite a rude tone) that the pool was definitely open. When we arrived, after a 7 hour journey, the first thing the front desk informed us was that the hotel was under construction so the pool and bar/restaurant were closed. The bar/restaurant in the hotel was the main reason we picked this hotel. Moving forward, the staff were friendly and courteous. We decided to extend our stay by 1 night due to weather/travel conditions. Hotel was happy to accommodate however our room was not serviced once during the 4 day stay. No new towels, no garbage emptied, etc.
Stayed 3 nights in Dec 2024

8/10 Good

melodee

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Steven

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is under renovation and the pool is closed. This is not communicated at all when booking. If you are looking for a pool do not stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

keely

Stayed 1 night in Dec 2024

2/10 Terrible

Nicholle

Disliked: Staff & service, room comfort

Dont bother! Hilton do better!

No where in ads, website, or communications from the property or from hotels.com did i get notified of massive construction being done at hotel. I reserved bc of pool and restaurant access bc i stayed over Christmas to be close to family. There is remodeling so there is no restaurant and my family had to figure out where else to meet up as a large group, there is no pool and instead a day pass to the Y down the street is given. There is also no where that tells me what the pet fee is so on top of my $300 stay i owed another $75 per night. Other comps around without the mess and inconvenience are much less. There are many ways they couldve remedied such an inconvenience or at least let me know the few times i contacted them and at time of booking and they did not. On top of the llumpy inner spring mattress that rolls you to the middle of the bed, flat pillows, and the bed frame coming apart. the name Hilton doesnt mean anything like it used to. I am so angry that on christmas i had to spend it improvising everything bc no warning of construction was given, and how insanely uncomfortable it was. Never ever again Hilton!!
Stayed 2 nights in Dec 2024

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

My stay was fine
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Maryann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean, quiet, staff were friendly and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian, Greene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jill

Traveled with family
My tub had water in it when we arrived and then when you shower you are standing in the dirty water as it doesn’t drain.
Stayed 1 night in Dec 2024