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SureStay Hotel by Best Western Lewiston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Exterior
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
516 Pleasant St, Lewiston, ME, 04240
  • Atrium Art Gallery, University of Southern Maine
    10 min walk
  • Androscoggin River
    3 min drive
  • Androscoggin Bank Colisee
    4 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    11 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hampton Inn Lewiston-Auburn

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (770)
The price is $118
per night
$129 total
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn Lewiston-Auburn

About this property

SureStay Hotel by Best Western Lewiston

Lewiston hotel with free breakfast
A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This Lewiston hotel also offers a vending machine, laundry facilities, and an ATM. Complimentary self parking is available on site. A total renovation of this property was completed in May 2022.

SureStay Hotel by Best Western Lewiston is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 130 out of 298 reviews" "
Rating 8 - Good. 87 out of 298 reviews" "
Rating 6 - Okay. 35 out of 298 reviews" "
Rating 4 - Poor. 29 out of 298 reviews" "
Rating 2 - Terrible. 17 out of 298 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Stayed 1 night in Sep 2024

8/10 Good

ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness, room comfort
Clean place to crash for the night,will stay again
The property was fine over all. It is an older hotel but has been renovated. The bed was nice and comfy and the bathroom was super clean along with everything else in the room. You could definitely tell that the cleaning people care enough to make things nice for the guests. The check in process was easy but if your looking for happy cheerful front desk staff your going to have to look pretty hard. Someone is suppose to be at the front desk all the time but again if you needed any one you might as well pull the fire alarm, then you might get someone’s attention. Overall it is a perfectly fine place to stay and it is clean. For me and my wife the hotel was great because it doesn’t matter to us whether the staff is super friendly or not. As long as it is a clean place to stay, a decent bed to get a good nights rest then we are happy. The only reason I brought up a couple other things was because other people are picky. They pay $220 (CAN) for one night and expect to have people wait on them hand and foot. I would definitely stay here again and recommend it to people looking for a decent nice place to crash for the night.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness
Decent place to stay.
Generally comfortable and clean. Breakfast was a little light but fine. Decent budget place to stay. The rate was a little high for the property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean. Our room was also clean and quiet. The bed was very comfortable. However, I’m a stomach sleeper and the pillows were to fluffy. This was no big deal.
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good price
Stayed 1 night in Sep 2024

8/10 Good

michael, BETHLEHEM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep
Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were in Maine for a weekend wedding. We wanted to be close to the wedding venue and we were. We were looking for a place that was convenient; was quiet and where we would only be sleeping for two nights. This hotel fit our needs perfectly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Audrey, Greenwood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and we slept amazing.
Stayed 1 night in Aug 2024

8/10 Good

Mary-Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean. Nice floors no carpets. Breakfast was continental. It was fair.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 2 nights in Jul 2024

10/10 Excellent

Yuehui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa, Sapulpa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price. Close to town. Friendly staff and overall good experience. Some noises from toilets and AC but nothing too bad.
Stayed 5 nights in Jul 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CATHLEEN, Vineyard Haven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to find off the highway
Stayed 1 night in Aug 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

6/10 Okay

Cyndi

Liked: Staff & service
The beds were comfortable and the room was clean, but it had an odd smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Elise

Traveled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, hard working staff. Everything looked clean. They even cleaned the room and changed my towels every day. Not really anything bad to say, my stay was enjoyable.
Stayed 4 nights in Jul 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024