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Comfort Suites Richmond

2.5 star property

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Photo gallery for Comfort Suites Richmond

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Lobby sitting area
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
$102
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
2007 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    ‪6 min walk‬
  • EKU Center for the Arts
    ‪2 min drive‬
  • Eastern Kentucky University
    ‪2 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(19 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Richmond

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,006 reviews
Quality Inn Richmond

About this property

Comfort Suites Richmond

Richmond hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Suites Richmond offers 73 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Richmond features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond

Comfort Suites Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 234 out of 696 reviews
Rating 8 - Good. 213 out of 696 reviews
Rating 6 - Okay. 117 out of 696 reviews
Rating 4 - Poor. 77 out of 696 reviews
Rating 2 - Terrible. 55 out of 696 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed a place for the night. It was good.
Stayed 1 night in May 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Michael, Hoschton

Traveled with family
Disliked: Amenities, property conditions & facilities
There is no hot tub even though the amenity list includes a hot tub with pictures of a hot tub.
Stayed 1 night in May 2025

8/10 Good

William

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk lady was very nice and helpful. My only issue was there wasn’t hot water for my shower. Everything else was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Desh

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. The staff was very accomadating.
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the rooms were clean always had towels and only complaint I had was water went out for a few hrs but they had it fixed and ready to use after that no problems I would stay again in this hotel if they keep same staff
Stayed 1 night in Apr 2025

8/10 Good

Margaret J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no safety grab bar in the shower. Hard for me to get in an out of it
Stayed 1 night in Apr 2025

2/10 Terrible

Luke

Traveled with family

No hot tub no hot tub

This place had a picture of a hot tub and said there was a hot tub, and there was no hot tub… And it was not refundable… Not sure how nice it was because we never went… We called the front desk prior to arrival and they said they did not have a hot tub, no it wasn’t broken. It doesn’t exist.
Stayed 1 night in Mar 2025

6/10 Okay

Sabreena, Paw paw

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool could have opened before 10am
Stayed 1 night in Mar 2025

8/10 Good

Kathryn, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fine for a quick overnight. Temp. Control was questionable, we boiled all night, but clean and very comfy bed.
Stayed 1 night in Mar 2025

4/10 Poor

Debbie

Traveled with group
Disliked: Property conditions & facilities
The website said there was a hot tub and there wasn’t. That was one of the main reasons we chose to stay there
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not have hot tub as advertised. Room seemed nice but could have been cleaned better. Some pieces were damaged in the room. Staff was amazing. Not all food was not what was advertised. I didn't feel like the price was worth it and debated on cancelling our stay and finding a new place. Needs an update.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tina checked us in at the desk. She was very nice and made us feel welcome.
Stayed 1 night in Mar 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel the weekend of February 28th, 2025. This was the filthiest hotel I have ever stayed in. Not only did one of our friends find bed bugs in their room, but our room had bright red blood on the bedspread and the bathroom looked as if it had not been cleaned in months. To top it off, the staff had the audacity to bring my daughter, her friends, and their mothers cleaning supplies, a broom and dust pan, asking THEM to clean the common/dining area! I guess you’ll continue to have a filthy hotel when you expect your paying guests to double as your cleaning crew. Not only will Inever stay at this hotel again, I’ll never stay with this entire chain of hotels.

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and tired but the rooms were large and clean. The bed was comfortable and the price was excellent value for what you got.
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was a shame that this property was $100. It needs a lot of repairs, cleaning wasn’t great and there was no one available to check us in because they were watching the Super Bowl I guess?
Stayed 1 night in Feb 2025

2/10 Terrible

Kelly

Stayed 1 night in Jan 2025

6/10 Okay

Terri

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There are hot tubs listed on your site. This was the only reason we booked with your hotel. We get there and there is no hot tub.
Stayed 2 nights in Jan 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Amenities
They are super nice room is beautiful
Stayed 1 night in Jan 2025

8/10 Good

Gretell

Traveled with family
Liked: Staff & service
Property was good
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the stay comfortable bed.
Stayed 1 night in Dec 2024