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Holiday Inn Express & Suites Richmond by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richmond by IHG

Relax in our stylish lobby with a seating area, large map, and welcoming reception desk.
Welcome to the reception area, where friendly staff are available to assist with check-in and answer any questions.
Relax in a stylish room with a flat-screen TV, comfortable sofa, and desk area.
Two single beds with wooden headboards and white bedspreads, set against a neutral backdrop.
Classic hotel entrance with a central pediment supported by columns, marked by a sign indicating its 1980 origins.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1990 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    ‪5 min walk‬
  • EKU Center for the Arts
    ‪3 min drive‬
  • Eastern Kentucky University
    ‪3 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub

  • 400 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Accessible Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Suite, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King, 1 Queen)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom (1 King, 1 Queen)

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(11 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Richmond by IHG

Richmond hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Richmond by IHG offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Richmond by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Richmond by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond

Holiday Inn Express & Suites Richmond by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 871 reviews
Rating 8 - Good. 205 out of 871 reviews
Rating 6 - Okay. 47 out of 871 reviews
Rating 4 - Poor. 26 out of 871 reviews
Rating 2 - Terrible. 17 out of 871 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

DONNA

Liked: Staff & service
Needs some modernization of the actual rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

lawrence

Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. The beds were super comfortable, breakfast was delicious and the staff was very welcoming. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina, Linden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was immaculate! The staff was friendly and welcoming. We had a great night of sleep, the bed was comfortable and the bathroom spacious and clean. Breakfast was okay but I am not a huge breakfast fan anyway.
Stayed 1 night in Apr 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice neighborhood
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Stayed 1 night in Mar 2025

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Looks better than it is

The front desk clerk looked sloppy and unprofessional, shirt unbuttoned halfway and untucked and his hair was long and messy. I stayed 2 nights and the 1st morning housekeeping knocked on my door at 7a, check out isnt until 11a and I was staying a second night!! I called the desk to see why that would happen, I explained im there alone as a single woman, they said they must have read their sheet wrong. All the floors are hardwood so everything echoes, You can hear every door slame and even phone conversations!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and lots of restaurant options nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Shonda

Stayed 1 night in Feb 2025

8/10 Good

Nolan, Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay! Breakfast choices were good plentiful each day! Restaurants and fast food options within walking or short drive. Still I wish hotel or expedia would adjusted my rate charges to the lower rates I heard on check-in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth, Walnut Cove

Liked: Cleanliness, property conditions & facilities
Room and bathroom were very clean. Breakfast and dining area were also well kept. Good selection of breakfast offered.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and comfortable. They have a free breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Leroy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
We have stayed here multiple times and everything is always great. We always know everything is going to be great when we stay there
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Bob

Stayed 1 night in Jan 2025