Holiday Inn Express & Suites Richmond, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Richmond, an IHG Hotel

Exterior
Indoor pool, sun loungers
Exterior
Exterior
Flat-screen TV, pay movies

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
1990 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    7 min walk
  • EKU Center for the Arts
    3 min drive
  • Eastern Kentucky University
    3 min drive
  • Lexington, KY (LEX-Blue Grass)
    38 min drive

Room options

Suite, 1 Bedroom, Accessible Bathtub

  • 400 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, Accessible Bathtub

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King, 1 Queen)

  • 400 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Richmond, an IHG Hotel

Richmond hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Richmond, an IHG Hotel offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Richmond, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Richmond, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 775 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond

Holiday Inn Express & Suites Richmond, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 803 reviews" "
Rating 8 - Good. 189 out of 803 reviews" "
Rating 6 - Okay. 43 out of 803 reviews" "
Rating 4 - Poor. 24 out of 803 reviews" "
Rating 2 - Terrible. 16 out of 803 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge wide open. Clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Ii
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff was very down to earth and helpful!
Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean but not worth it ! Self service !
This is the 3rd time I’ve started at this hotel and was very disappointed this time. To start with, I didn’t book until after 5 pm day of stay and checked on this hotel and others in the area. This hotel had highest rating on site and also most expensive. My daughter likes this hotel and wanted to start here but I told her it was quite pricey at $450 for 2 nights. I was upset because price had dropped and I figured it was due to time of day but then jumped right back up a minute later. That’s a hotels.com thing not the hotel but they also quoted the price with using my key rewards and I thought prove worlds be lower once I used points but points were ahead automatically deducted which seems misleading The main at the desk was very nice and helpful and hotel was clean. There were 4 in our party and only 3 towels so I walked to desk for more towels. Needs were not comfortable. Breakfast was ok with lots of choices but just ok. The next morning the housekeepers were cleaning rooms across from us and asked something and I thought she meant were we leaving so I told her we are leaving for the day so it was ok to clean. Came back that night v and room was not cleaned and again was without towels and had to b go to desk v and get more. I realize some hotels no longer clean daily but v I saw no sign in room that they wouldn’t b clean and certainly most people take daily showers. For the b price paid out didn’t seem like good service at all and 2 desk workers smoking 3’ from door
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Great breakfast. Better than most.
Stayed 1 night in May 2024

6/10 Okay

Nichole

Liked: Staff & service
Too pricey for accommodations.
Stayed 1 night in Aug 2024

6/10 Okay

Ralph

Liked: Property conditions & facilities
Nice and clean. A little stingy on towels and soap but very friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Regenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel for an overnight stay on our road trip
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Efficient, clean, good breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

prince, washington

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

8/10 Good

Patrick

Great rooms, to expensive.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

2/10 Terrible

monica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the mattress was old, the room was dirty, the bathroom has stains
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! I do believe this was the best Holiday Inn Express I’ve stayed in.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian, Williamstown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the hotel was acceptable and up to par. Would stay here again if needed.
Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Stayed 1 night in Jun 2024

8/10 Good

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor in room was very dirty had to clean feet after shower with all the dort inseeable on the floor, no vent in bathroom. Breakfst was good staff was great. Had limited parking due to roofing crew. Overall very quiet and convenient to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024