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Arro Khampa by Zinc Journey Lijiang

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arro Khampa by Zinc Journey Lijiang

Interior entrance
Interior
Interior
Front of property
Superior Twin Room | Living room | TV, heated floors

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No.11 Qingyun Village, Longquan Community, Shuhe Old Town, Lijiang, Yunnan, 674100
  • Ancient Tea Horse Road Museum
    16 min walk
  • Puji Monastery
    6 min drive
  • The Snow Capped Mountains Rose Manor
    7 min drive
  • Lijiang (LJG)
    41 min drive

Room options

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, blackout drapes

Superior King Room

  • 376 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Hill View

Minibar, in-room safe, desk, blackout drapes

Grand Suite, Hill View

  • 592 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 376 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxe Enjoyment Sun Deck Comfortable Sleep Double Bed Room

Minibar, in-room safe, desk, blackout drapes

Luxe Enjoyment Sun Deck Comfortable Sleep Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Room (Double Bed)

Minibar, in-room safe, desk, blackout drapes

Elegant Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Private Sunshine Starry Sky View Suite

Minibar, in-room safe, desk, blackout drapes

Private Sunshine Starry Sky View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Mountain Getaway Twin Room

Minibar, in-room safe, desk, blackout drapes

Elegant Mountain Getaway Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room - Mountain-View (Tatami)

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room - Mountain-View (Tatami)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Arro Khampa by Zinc Journey Lijiang

4.5-star hotel in Gucheng District
A restaurant, 2 bars/lounges, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a refrigerator in a common area, and 24-hour room service are onsite.
Arro Khampa by Zinc Journey Lijiang offers 16 accommodations with minibars and safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a library, a terrace, and barbecue grills. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Indoor pool (guest access)
  • Library
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Cribs (infant beds) are available for CNY 100.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CNY 150 per vehicle (one-way)
  • Crib (infant bed) fee: CNY 100.0 per night
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Arro Khampa Lijiang Hotel
Arro Khampa Hotel
Arro Khampa Lijiang
Arro Khampa
Arro Khampa Zinc Journey Lijiang Hotel
Arro Khampa Zinc Journey Lijiang
Arro Khampa Zinc Journey
Arro Khampa by Zinc Journey Lijiang Hotel
Arro Khampa by Zinc Journey Lijiang Lijiang
Arro Khampa by Zinc Journey Lijiang Hotel Lijiang

Arro Khampa by Zinc Journey Lijiang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

XIAOTIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must come place. The best of the best. Definitely recommend!
Stayed 3 nights in Oct 2023

10/10 Excellent

Agustina, Chongqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and the people are amazing. It was a special occasion because it was the Spring Festival at the same time of the coronavirus outbreak, and they were very stressed as they received the order to shut down the hotel.
Stayed 6 nights in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, serene, lovely service
Although the hotel is not in the main part of Shuhe, it is a beautiful oasis. The staff and service were delightful. Loved it.
Stayed 3 nights in Jun 2019

10/10 Excellent

Xiao chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best place for holiday!
a fantastic stay in a very pleasure location in Shuhe Old Town. warm staff and helpful who arranged horse ride, Thanka painting and private tour to the Wenfeng monastery. It is a small boutique hotel but very nice design and warm Tibetan and Naxi staff. The room is clean and big enough.the breakfast provided each day was testy. we had dinner at the second floor restaurant which was relaxing and enjoyable. the hotel located short walk from the Shehe old town, 10 minutes walk to the old town square from hotel. great atmosphere boutique hotel, staff always willing to help, and we like there beautiful terrace and water body, and amazing Thangka hall, culture center, book bar, walnut tree garden specially the tea house with Yunnan Pu'er Tea. Tsomo a Tibetan GM always helpful to explain Tibetan culture and architect. really lucky to have chosen this hotel which is very unique architect and real boutique style and International standard services and facilities, special attention to details. Heating system comfortable. All around here are loveable, perfect live here for a week to paint Thangka and read book.
Stayed 1 night in Feb 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Lijiang!!
An oasis of peace & happiness 7 minute walk to the old city. Amazing staff will assist you every possible way. Learn about traditional culture. We recommend at the highest level!
Stayed 4 nights in Sep 2018

10/10 Excellent

Ellen, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in charming old Lijiang, comfortable and large room
Stayed 4 nights in Sep 2018

10/10 Excellent

C&M, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We stayed five nights in Arro Khampa and cannot begin to express our happiness with the manager, Tsomo, and her assistant manager, Caoling together with all the staff who made the hotel a very special experience. Our room was comfortable and we found the balcony overlooking the inner courtyard with fishpond very tranquil after a long day’s activity. Tsomo was always on hand to help with queries and suggestions on tours or restaurants. In general the ambience of the hotel was exceptional and the location was perfect to get away from the crowds of the tourist areas. We certainly plan to go back to Liljiang and Arro Khampa in the future.
Stayed 5 nights in May 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that's great all around
The hotel was amazing. Very comfortable room, which was spacious and very well equipped. The restaurant serves fantastic breakfast and we also had 1 dinner there. The staff was fantastic, very helpful and goes all out to assist if you have any problems. The old town of Shuhe is the much preferred option if you are wary of crowds and the hotel is only a short walk from the entrance of the old town.

2/10 Terrible

Fred, NewJersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceptive pictures on Expedia inaccurate reviews
Beautiful pictures on Expedia great reviews-All are false and deceptive. Small hotel 15 rooms can’t drive to hotel because it is reached via an alley way uphill. Then ten high steps to entrance. No elevators. 20 steep steps to room on second floor and no handrail. Shower filthy ! Room dirty cold. Window looked out on underware drying across the balcony. More food on my kitchen table then they offered for breakfast. Juice consisted of one glass of organic juice in a pitcher. They were unwrapping twinkies when we arrived to place on the pastry dish. The so called great manager “Ricky” had quit and a very young man was now in charge. This hotel doesn’t deserve three stars. On the basis if what was on Expedia we booked several nights but our experience was so bad we checked the next morning. Do not go to this so called hotel !!
Stayed 2 nights in Dec 2017

10/10 Excellent

Raymond, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Arrived fairly late and was warmly greeted by Enrique, the manager. Showed to my room and then invited down to the 'tea lounge' for tea. Hotel is very well managed, beautiful boutique hotel, very comfortable and clean room, good options for breakfast, friendly and accommodating staff, a 10 minute walk to the old town. I could not have asked for anything more perfect. I will certainly return.
Stayed 2 nights in Oct 2017

10/10 Excellent

Tim, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! The place is fantastic and the staff are exceptionally helpful and friendly. I would totally come back next time I travel to Lijiang.
Stayed 3 nights in Aug 2017

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Management.
Great hotel, great facilities and a fantastic manager. He really does everything to make the guest's journey unforgettable. Thank you Ricky for making our stay so fantastic!
Stayed 3 nights in Aug 2017

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Arro Khampa was awesome. I came with my gf, we immediately made friends with the general manager, Ricky, and had a blast. The building and its interior design were gorgeous, the food was great, and the service was top notch. Ricky went out of his way every day to make us feel at home and the staff were warm and friendly.
Stayed 5 nights in Aug 2017

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss Arro Khampa!!
We LOVED our stay at Arro Khampa. Our room was beautiful and extremely comfortable, and the hotel property was absolutely lovely. We also want to thank the general manager, Ricky, for everything he did to make our stay amazing. Whatever we needed -- hiring a driver to help us explore the nearby villages, exchanging money, buying wonderful wine, recommending fantastic restaurants, accompanying us to pick up train tickets, and the list goes on -- he was there for us!! We can't wait for our travels to take us back to Lijiang so we can visit Arro Khampa again!!!
Stayed 3 nights in Jul 2017

10/10 Excellent

Kevin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice location in old village that is very authentic and not touristy like Dayan Old Town. Great room, great staff, nice food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience! The hotel design is beautiful and the staff were very helpful. I would definitely stay there again.

10/10 Excellent

Wendy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, relaxing place
Loved our 2 night stay. Everything was clean and comfortable, food in the restaurant was delicious, we ate there both nights.

10/10 Excellent

Mac, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
My husband and I stayed in this beautifull hotel for 2days and we absolutely love this hotel...it was the best in all the hotells that we stayed in china because we felt like home...plus the hotel is beautifuly decorated. The manager whose name is Ricardo was very nice and helpful. He went on and beyond to make our stay confortable...we were on a special diet and he help us with our food needs...for us it has been one of the best experiences in a hotel (we usually travel alot). The hotel is also located in one of the old towns in lijiang so you can walk around the town and enjoyed the old city...we recomend this hotel to everyone!!!

10/10 Excellent

Yeshayahou, Haifa, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A BEAUTIFUL AND MAGICAL HOTEL
The minute we entered this hotel we felt the warm and positive atmosphere and the good energy of this hotel. We were warmly welcomed and given the traditional Hata and immediately served with hot traditional tea thus we encountered a very generous welcome. Our room was spacious, modern and very new. The architecture of the hotel is just magical. Constructed with combination of local stone , wood and glass, it is modernly equipped with spacious bath-tab and shower, huge king size bed, fridge, very large TV and actually everything you need. The bed matrass of high quality and the sheets and towels are soft and gives luxurious feeling. Breakfast was included large variety and the staff was ready to respond to any personal request . The room was cleaned and reorganised daily, free water, fruits coke and diet coke were added to the room for free use. The hotel has only about 15 rooms but it is spaciously built around a centrally located open pond with gold fish and when rain is falling, the sound of rain falling into the pool is a most relaxing experience. Ricardo, the manager is extremely helpful and ready to serve at any time and is responsive to any request. We had a warm home feeling while staying at the hotel. In addition, the staff is extremely nice and few are able to communicate in English.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel I had in China
I think this is the first time I leave a review for a hotel. I had to because this hotel is such a gem! I traveled to many places and I very rarely got to a place like that. The team and his manager is so nice. The food is so good that we decided to only eat there instead of going to the old town near by. The hotel is also very very quiet. The garden is very peaceful, it's been a pleasure to relax there. About our room. It's probably the best one I had in China. Super clean, super comfortable and modern. I just want to go back now. Thanks Ricky and thanks to your amazing team.

10/10 Excellent

Keith, Shanghai via USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect combination of service, design, location
My girlfriend and I had an incredible time staying at this new hotel in Shuhe Old Town. Ricky, the manager, is a great person and keen on making everyone's trip to Lijiang memorable. He is particularly well acquainted with Yunnan and its cultures, food, and attractions, making for an excellent source of inspiration and information. The room was clean, bright and well designed. We booked a simple room, but still had a balcony, bathtub, super comfortable bed, and an in-room router along with the standard amenities. The hotel includes a standalone tea house that's perfect for experiencing Yunnanese tea, local spirits or even Chilean wines. It was an excellent spot for late-night conversations. The on-site restaurant brings together the foods from the ancient tea-horse trail in a beautiful, intimate setting overlooking the central courtyard and mountains. The hotel is located in an excellent, quiet section 10 minutes from the old town and the trail head for the ancient Tea-Horse trail.

8/10 Good

YU LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staffs are so nice and helpful. They gave great recommedation for tourist spots. The room we stayed is clean and warm. It takes only 10 minutes by walk to Shuhe Old town. I would like to stay this hotel if I visit Lijiang again.
Stayed 3 nights in Jan 2020

10/10 Excellent

seongsim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시가고싶은곳
조용하고 호텔곳곳이 아기자기하고 섬세함이 느껴졌으며 직원들이 너무친절하였고 방이 넖었으며 시설이 너무좋았습니다. 식사도 넘맛있고 정성이 느껴지는 식사였습니다 다음에 다시 가고싶은곳이에요
Stayed 1 night in Dec 2019

8/10 Good

shih hung (brad)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019