Hilton Garden Inn Lijiang

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Lijiang

Exterior
King, Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
View from property
Reception
King, Suite, 1 Bedroom | Living area | 42-inch TV with satellite channels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
1271 Shangri-la Road West, Lijiang, Yunnan, 674100
  • Lijiang Old Town
    18 min walk
  • Wangu Pavilion
    3 min drive
  • Black Dragon Pool
    7 min drive
  • Lijiang (LJG)
    33 min drive

Room options

King, Suite, 1 Bedroom

  • 581 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

King, Family Room, 1 King Bed

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, city view

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds, city view

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Accessible

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room, Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Garden Room - City-View (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2
  • 1 Queen Bed

King Room With Snow Mountain View

  • Sleeps 2
  • 1 Queen Bed

King Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Garden Room - City-View (2 beds)

  • Sleeps 2
  • 2 Twin Beds

Handicapped-friendly Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hilton Garden Inn Lijiang

3.5-star Lijiang hotel, connected to a shopping center in Gucheng District
A restaurant, a fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hilton Garden Inn Lijiang offers 172 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Lijiang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hilton Garden Inn Lijiang has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (37 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 300 per pet, per night (maximum CNY 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person
  • Pet fee: CNY 300 per pet, per night (maximum CNY 300 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shiner Lijiang
Shiner Resort Hotel
Shiner Resort Hotel Lijiang
Hilton Garden Inn Lijiang Hotel
Hilton Garden Inn Lijiang
Hilton Garden Lijiang Lijiang
Hilton Garden Inn Lijiang Hotel
Hilton Garden Inn Lijiang Lijiang
Hilton Garden Inn Lijiang Hotel Lijiang

Hilton Garden Inn Lijiang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Keat See

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lift has this smell cumulated over time. Just cant get over it
Stayed 4 nights in Aug 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent, there are very nice and helpful staffs, they answer questions that we have and give great suggestions which beyond their responses. Hotel is very clean, it’s walkable to Lijiang old town, breakfast is pretty good, we are very happy to stay there
Stayed 2 nights in Nov 2023

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a gorgeous city
Very friendly and kind staff. Quite accommodating. I wish they had a concierge since we speak limited Chinese and wanted a bit more information on local sites. The staff there tried their best and we appreciated them, but could have used a bit more help planning some trips.
Stayed 3 nights in Dec 2020

10/10 Excellent

CW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great one night stop over...
A decent sized room that was perfect for my one night stay over before heading to Tiger Leaping Gorge. They also allowed me to leave my suitcase there while I visited the gorge, which made the whole hiking experience less painful. Breakfast was a little Chinese in style but was generally decent.
Stayed 1 night in Jul 2020

10/10 Excellent

Liew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Donald

Stayed 3 nights in Nov 2019

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place with great warmth
Amazing - from comfort to food to service et all ; staff was particularly amazing and went out of the way to help; was provided an upgrade on arrival; the car drivers were however not up to the mark. Mr Vince, Mr Phoenix (the Chef), the Travel Guy and the Lady and the Guy at the Bar need special mentioning ; all of them made us feel highly privileged,
Stayed 4 nights in Apr 2019

10/10 Excellent

Husin Daud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room clean and comfortable Process check in quite long as one group of customer during check in ask too many things Staff should be knew and focus on process check in Others guest just do not want to Q and bypass us Reception should serve who comes first
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Etai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Dan, Fredericksburg, Va USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Facility with Outstanding Service
Close but not too close to the commotion of old town. Well built with attractive decor with a contemporary take on tribal art. Outstanding restaurant with something for every taste. Reception staff was very helpful and housekeeping was excellent.
Stayed 2 nights in Jul 2017

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice restaurant, room had a mountain view, nice experience overall.

2/10 Terrible

Don, Jamison Pa USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hall ways full of cigaret smell.
I was suprised when they told me they did not have a bell boy. They told me they are not same like Hilton. They are lower class. Loby area smell like sewer Upper floor hallways smell cigaret. Hard to breath. This kind of hotel I could get it for 30 dollars a night.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible staff
I asked them about the nearest Starbucks... I told them that I saw one near Ren Min Hospital.. but they kept saying no.. After all, they wrote address in Chinese for different location which was extra 20 mins away. The hotel is intended for business travel personals, not for tourists. Most of staff do not speak English at all, and says very rude things not knowing that I understand enough Chinese... I will not recommend here for any tourist. They do not even help you to get taxi... They will tell you go to street and find it yourself..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay. Located in the main road and quite close to the old town and other amenities.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay.
Location of hotel is quite good as it is not far from the Old Town - short taxi tide will take you there. Bed is comfortable. I was a bit disappointed with the 'mountain view' as it was mostly obstructed by roofs. Good value for money

10/10 Excellent

Joe, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in LiJiang
Hotel staffs are very nice and helpful. Room was very clean and bed was comfortable. Breakfast was super. Reasonable price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming and friendly hotel in a good location
I stayed here for two nights and thoroughly enjoyed the stay. It was over a weekend and I could go to visit places such as Jade Dragon Snow Mountain and the old city of Lijiang. The hotel staff were extremely helpful and friendly, helping with practical things like getting a taxi and so on. In particular, one of the managers was very helpful and efficient in sending on to me by express mail some computer accessories that I had inadvertently left in the room. One of the cleaning ladies also impressed me by explaining various tips about the local climate - such as needing sun protection because of the altitude and also being aware of the changing weather so that an umbrella would be useful. All in all, the whole experience staying at the Hilton Garden Inn in Lijiang was an enjoyable and memorable time. I am very likely to choose this hotel again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juan D, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden great option for Lijiang stay
Great hotel in Lijiang. Staff were very corteous and helpful. Rooms were very clean and hotel facilities were very new, Great variety of food including western style of salad and burger. Conveniently located next to the old town and black dragon pool which I dwfinitely recommwnd you visit.

10/10 Excellent

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hilton Hotel
The hotel is new and in excellent clean condition--the room was large and very comfortable. The staff was very helpful at the front desk. The hotel is about 5min away from the 'old town' by taking a taxi/cab. Also, very close to the 'Lijiang airport bus' station. Breakfast was good with lots of western food varieties. Internet was very reliable and fast. Many English speaking TV channels. Overall, a superb hotel and I highly recommend staying here.

10/10 Excellent

Handong

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel. The reception staff at the front desk responded quickly and deserve praise. It is still a trustworthy brand hotel when traveling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sumet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 1 night in May 2024

6/10 Okay

KA YAN

Stayed 2 nights in Dec 2019