A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
LUX Tea Horse Road Lijiang offers 30 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a library, a terrace, and tour/ticket assistance.
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Library
Family friendly
Babysitting (surcharge)
Children's toys
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Built in 2014
Reception hall
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer (on request)
Towels provided
Food and drink
Minibar
Room service
More
Air conditioning
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: CNY 300 per room (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
LUX Tea Horse Road Lijiang Hotel
LUX Tea Horse Hotel
LUX Tea Horse Road Lijiang
LUX Tea Horse
LUX* Tea Horse Road Lijiang
LUX Tea Horse Road Lijiang Hotel
LUX Tea Horse Road Lijiang Lijiang
LUX Tea Horse Road Lijiang Hotel Lijiang
LUX Tea Horse Road Lijiang Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hardware of this hotel is good but staff are not very customer oriented except for the front office manager called Candy. She's very helpful and has very good customer service skills. Avoid rooms facing entrance, its very noisy at night because other tourists are dragging their luggage onto the stone pavement right outside the entrance . Our room came with breakfast but it is not worth getting up for. The breakfast room is not inside the hotel and is down the road in another building. Also food quality is bad and kitchen staff do not refill empty food containers so if you arrived late, there is nothing to eat.
Location wise this hotel is actually ok. However, if their room price go any higher, I would definitely check in the intercontinental hotel across the street instead.
Unimaginable things for a five star hotel...horrib
In the begining seemed wonderfull.
they "upgraded" my room no extra charge because i wanted a bathtub...and then.... No hot water for the tub, they tried to fix it, couldn't. I asked again and was answered"we take care later" they didn't...so no tub+cold shower... Thanx.. A/c barely working, toilets didn't flush... If not that the room is actually beautiful...i asked to check out late, also no problem... But then... When i checked out the lady found a noodle drop on the blankets, literally a drop ! I ate noodles, im allowed! Wash it! They demanded 100usd for it and only after i made a big scene, brought the blankets to reception and showed to guests checking in how they are trying to rip me off the management told the clerk to give me my deposit back and check me out... Horrible experience...
From the time we contacted the hotel, to leaving we could not fault the service we received. It really made our stay here special. The hotel is quite new and is very tastefully done, with lots of nice touches. The room was a little dark but this was made up for in so many other ways.
We didn't eat dinner there, but really enjoyed the breakfasts, which gave us a good start to the day. I would definitely recommend this hotel and the wonderful staff who work there.
Can not fault this lovely hotel, staff extremely attentive and helpful right from being picked up at airport. Beautiful rooms, clean with everything you might require. The advice given to us about the places to visit in and around Lijiang ensured we got the most out of our stay which was too short.
The hotel is very well finished and the ruins are quite nice. The hotel has a very relaxing design with finishings that look brand new. The female staff is very friendly and helpful, and they will pick you up at the entrance to the old city which is very important if you have luggage. The location is perfect; in the old city but a bit away from the noisy tourist section. The only complaint is the manager is a bit strange and either doesn't know the area well or was intentionally misleading us when we asked for info in things like getting to tiger keeping gorge. Also I don't recommend the breakfast as it is fairly sparse and takes forever; my coffee was literally about 5oz.
Great hotel if you want to stay in lijiang old town. Staffs are super friendly and really try to make your stay pleasant. The only problem I have is the hotel doesn't provide a map with the hotels location. So it was hard to find the hotel particularly at night. But of the western hotels this one is closest to the old town.
The stufe wete very nice and helpfull.
The hotel is located near the south gate.The hotel provides an electric car to drive the tourists from the gate of the old town to the hotel.
The hotel rate is very high.
We absolutely loved our stay at this hotel located in the ancient part of Lijiang. Our room was very spacious and well appointed with a very luxurious bathroom including separate bath and shower (with excellent water pressure and consistent hot water). The huge king size bed was by far the most comfortable of our stay in China. The staff were very friendly and attentive.
Good value given the quality of the rooms and service. Highly recommended.
We loved it! My partner was sick on route and he couldn't have been better attended to. From attentive care to almost reading your mind how you want to be taken care of, we felt very happy at this hotel. Their staff were very well trained. Becky was especially kind. A great hotel and holiday is all about the unexpected adventure and interesting people that you meet along the way. Lux resort more than amply provided for the pleasant surprises and they do things with a slight twist, and it's all of the better :) we highly recommend this place in LiJiang. I would be curious to check out the othe lux vacations based on our stay in LJ
The room is comfortable and clean. Good services with shuttle bus to South Gate. Suggested to contact the staffs for shuttle arrangement in advance because it might easily get lost in the old town.
Excelente hotel boutique, ubicado a pasos de la ciudad antigua, donde encontrarás preciosos lugares y mucho comercio. La habitación muy cómoda y en perfecto estado. Las atenciones de Roky y Lea fueron de primera, muy cordiales y dispuestas a ayudarte en todo. Hablan perfecto inglés.