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Pullman Lijiang Resort and Spa

4.5 star property

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Deluxe Villa, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar
Exterior
Exterior
Couples treatment rooms, hot tub, body treatments, hydrotherapy
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Shuhe Entrance, Beam River - Old Town, Lijiang, Yunnan, 674100
  • Ancient Tea Horse Road Museum
    ‪18 min walk‬
  • Black Dragon Pool
    ‪5 min drive‬
  • Lijiang Mural
    ‪8 min drive‬
  • Lijiang (LJG)
    ‪40 min drive‬

Room options

Deluxe Room, 2 Twin Beds, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Villa, 1 Bedroom

  • 3100 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds

  • 452 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Villa, 3 Bedrooms

  • 5134 sq ft
  • Mountain view
  • Sleeps 9
  • 3 Double Beds

Deluxe Villa, Garden View (1 King Bed and 1 Kid's Bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 Bedroom

Deluxe Villa, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Villa, 1 Bedroom

  • 3853 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Villa, 2 Bedrooms

  • 3961 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Snow Mountain View Room

Snow Mountain View Room | 1 bedroom, premium bedding, down comforters, minibar

Snow Mountain View Room

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Villa, 2 Bedrooms

  • 3229 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Lijiang Ancient Town Resort by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (147)
The price is $158
per night
$184 total
includes taxes & fees
Mar 17 - Mar 18
InterContinental Lijiang Ancient Town Resort by IHG

About this property

Pullman Lijiang Resort and Spa

4.5-star resort in Gucheng District
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.
Pullman Lijiang Resort and Spa offers 130 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fitness and Spa 健身及水疗中心 has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Pullman Lijiang Resort and Spa features an outdoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 797 square feet (74 square meters) include conference space. This luxury resort also offers a hot tub, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Pullman Lijiang Resort and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Xi Western Restaurant - This restaurant serves breakfast, lunch, and dinner.
Zun Chinese Restaurant - This fine-dining restaurant serves dinner only.
1919 Bar - Onsite pub. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CNY 188 for adults and CNY 98 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1919 Bar
  • Xi Western Restaurant
  • Zun Chinese Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 188 for adults and CNY 98 for children
  • Airport shuttle fee: CNY 450 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 1 (one-way), (from 1 to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Lijiang
Pullman Lijiang Resort
Pullman Resort Lijiang
Pullman Lijiang Resort Spa
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Pullman Lijiang Resort Spa
Pullman Lijiang Spa Lijiang
Pullman Lijiang Resort and Spa Resort
Pullman Lijiang Resort and Spa Lijiang
Pullman Lijiang Resort and Spa Resort Lijiang

Pullman Lijiang Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 64 reviews
Rating 8 - Good. 25 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Yenkee

Disliked: Property conditions & facilities
Service varies with different staff. Doesn’t feel like they received too much trainings. No in-room dining too. The facilities are not very well maintained. My shower holder is already broken.
Stayed 2 nights in Aug 2024

8/10 Good

KOH, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We got upgraded to the villa which was quite a treat, though there wasn’t any mountain view in the villa. Everything worked well and the staff were also very attentive. Enjoyed our stay here.
Stayed 2 nights in Dec 2023

4/10 Poor

Tae Hyung

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beware, No pool
Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us. But that was not the only problem. 1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line. 2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge." 3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids. 4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits. I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms!
Stayed 1 night in Jul 2021

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.
Stayed 2 nights in Oct 2019

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Resort
Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.
Stayed 4 nights in Sep 2019

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villa stay that makes us reluctant to leave
Our 2 days stay at the Villa here in Pullman Lijiang Resort and Spa make us reluctant to leave. The Villa offers what regular rooms could not..... we have the whole compound of the villa to ourselves in full privacy. We love the design of the villa as it is bright and open with glass walls all around. Yet, when needed, we can just simply lower the blinds. My wife and I totally enjoyed the time we spend in the courtyard as we soak in the peaceful and beautiful scenery of the surrounding areas.
Stayed 2 nights in Jun 2019

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What A Beautiful Experience!
I am truly impressed by the quality of the service during my 7 days stay here. The staff were very attentive to me & my wife during our holiday here in Lijiang. A special note of thanks to the staff Bishop, Jason, Mary & Lisa, as well as the others whom I had not managed to remember all their names, for making our stay such a warm and friendly experience. The environment in the hotel compound is so pleasant and the scenery breathtaking. We love the daily walks we took around the compound to simply enjoy the peaceful quiet atmosphere as well as the magnificent view of the Jade Dragon Snow mountain in the not too far distance. We will certainly not hesitate to return and stay here again. Thanks for the beautiful memories :)
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always with a big smile. And the breakfast menu has a slightly change everyday so we are not bored in our 5days stay.
Stayed 5 nights in May 2019

8/10 Good

Lim

Liked: Cleanliness, staff & service, room comfort
LIjang Pullman Hotel review
Rooms and corridor is a little too dark.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Better Options Available Near Lijiang
Inconveniently located near Shuhe village (but not walking distance). Basically a series of villas, which might be convenient for families? Age is starting to show / poor upkeep. Very understaffed. Very limited service. The Spa charges are absolutely ridiculous. Staying near Lijiang is a much better alternative.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind service, comfortable, breakfast could improve
Lovely hotel, perhaps not so conveniently located. Breakfast ... trying hard, but not really up to international standards
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility Defined
Beautiful resort and not at all crowded in early November. View of the snow mountain and beautiful strolling path was the epitome of tranquility. Had plenty of wonderful service from the F&B staff - particularly Van and Belle - though not so much from the front desk and concierge. (Concierge offered zero useful information about JDSM). Absolutely go for the in-villa BBQ! Every villa type resort should offer this!
Stayed 4 nights in Nov 2018

10/10 Excellent

Patrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Lijiang 2017
Excellent stay, largely because we received a free upgrade to a standalone villa, which was spacious, nicely furnished, well-maintained. Service staff were attentive and responsive. The resort is huge and provided a good respite from the crowds at the old towns. It is within walking distance of Shuhe Old Town but quite far from the more popular Lijiang Dayan Old Town - but that's ok because the hotel provides free transport. Overall it's a great place. Only suggestion for improvement would be to improve the Western food at the main restaurant, and also provide more options for travellers hoping to take a break from the heavy and spicy Yunnan food
Stayed 4 nights in Nov 2017

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good resort with nice view
very nice resort near historical old town and snow mountain view, excellent resort place for relaxation and scenery

10/10 Excellent

Jonathan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgraded to a lovely villa - thank you Pullman!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but dark
The hotel met our expectation and what impressed us most was the service at the restaurant. The waitstaff were attentive. One suggestion though is that the premise gets a little dark at night making it easy to trip over the stairs or whatnots.

10/10 Excellent

Thomas, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, easy access to tourist towns/markets, such as ShuHe. Good jogging and biking possibilities. Excellent Spa. Great food. Great asian breakfast. Only for lovers of cereals the breakfast is disappointing: only package stuff with too much artificial sugar.

8/10 Good

James, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lijiang's hidden side.
Hotel set in attractive location with mountains in the background. Hotel rooms are spacious but few have mountain views. The plunge pool in the description doesn't seem to exist, at least we couldn't find it. The spa was good quality. Shuhe old town 5 minutes by free hotel bike from the hotel was attractive and far less touristy and crowded than Lijiang' main old town and is recommended for this reason.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and dependable
We have come to rely on the Pullman name, specially when traveling in China. You can be sure ask basics will be taken care of. In this property, the rooms and location are outstanding. It might appear a bit dated, but I think it's absolutely charming given the stunning Lijiang backdrop.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff at this hotel are exceptional! They could not do enough for you.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel in China
One of my favorite hotels. The resort is amazing. I wish we had more time to enjoy our villa! The villa was comfortable and spacious- well designed. The assistant manager was exceptionally helpful in giving us tips on where to go and how to take local transportation. Would go back!

8/10 Good

Frank, Melbourne down under

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lijiang a city worth a second visit
Stay was enjoyable although we experienced a shocking male staff at the checkout desk.very poor attitude.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up!
A beautiful hotel with a view of the Jade Dragon Mountain which you can admire at during breakfast, or if you're lucky enough to get a room with a balcony. Bicycles can be rented for free for a leisurely cycle around the resort. Location is only a 5min ride to Shu He town, away from the noisy hustle and bustle of the Old Town area.

8/10 Good

Verified traveler

Good stay
great view.

8/10 Good

Shanghai Visitor, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware but software need to be improved
The Pullman Lijiang is much better than Banyan Tree Lijiang in terms of its hardware and facilities. However I think the service and software is still need to be improved. There are some minor things not to the standard of a 5-star vacation resort yet. I know the management is making efforts to make things better but I expect it can be improved soon so that can make it as the best resort in Lijiang area.