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Appart'City Confort Lille Grand Palais

3.0 star property

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Reception
Studio, 1 Double Bed | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets
Apartment, 1 Bedroom | Living area | Flat-screen TV
Apartment, 2 Bedrooms | Living room | Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
19 rue Berthe Morisot, Lille, Nord, 59000
  • Lille Grand Palais
    ‪7 min walk‬
  • Zenith Arena Concert Hall
    ‪9 min walk‬
  • Porte de Paris
    ‪13 min walk‬
  • Lille (LIL-Lesquin)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Trundle Beds

View all photos for Superior Studio, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio, 2 Twin Beds

  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Twin Beds

  • 193 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Studio, 1 Double Bed

Superior Studio, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio, 1 Double Bed

  • 215 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Double Bed

  • 193 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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Desk, iron/ironing board, free cribs/infant beds, free WiFi

Séjours & Affaires Lille Europe

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
3.7 out of 5, Good, (1099)
The price is $84
All taxes and fees included in total
Séjours & Affaires Lille Europe

About this property

Appart'City Confort Lille Grand Palais

3-star aparthotel in Lille Centre Ville
Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include free WiFi and a balcony. Housekeeping is available on request.
Appart'City Confort Lille Grand Palais offers 134 accommodations with complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with digital channels. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

Appart'City Confort Lille Grand Palais features a vending machine, multilingual staff, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Appart'City Confort Lille Grand Palais is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 14 per day)
  • Limited onsite parking

Family friendly

  • Highchair

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 13.90 for adults and EUR 6.50 for children aged 6-12

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Fee: EUR 12 per pet per day
  • Service animals exempt from fees
  • One-time cleaning fee: EUR 25

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 134 units
  • 3 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Built in 2006
  • Housekeeping (on request)
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
From July 10-August 27, reception hours are 8 AM to noon and 2-8 PM Monday-Friday and 8 AM to noon and 2-5 PM on weekends and bank holidays.
Reception hours are 7 AM to noon and 2-11 PM Monday-Friday and 8 AM to noon and 3-7 PM Saturday-Sunday and bank holidays.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 6.5 for children aged 6 to 12
  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 12 per pet (varies based on length of stay) plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Appart'City Lille Grand Palais
Appart'City Palais
Appart'City Palais House
Appart'City Palais House Lille Grand
Lille Grand Palais
Appart City Residence Hotel Lille
Appart`City Residence Lille Grand Palais Hotel Lille
Appart'City Lille Grand Palais House
Appart'City Grand Palais House
Appart'City Grand Palais
Appart City Residence Hotel Lille
Appart'City Lille Grand Palais
Appart'City Confort Lille Grand Palais Lille
Appart'City Confort Lille Grand Palais Aparthotel
Appart'City Confort Lille Grand Palais Aparthotel Lille

Appart'City Confort Lille Grand Palais Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 342 reviews
Rating 8 - Good. 151 out of 342 reviews
Rating 6 - Okay. 48 out of 342 reviews
Rating 4 - Poor. 30 out of 342 reviews
Rating 2 - Terrible. 14 out of 342 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Hamed

Business traveler
Liked: Cleanliness
Terrible
“Sorry, the lift is not working”. Excuse me, I said. Looking at our 3 pcs of big luggage of 20 kg each and my room on 3rd floor.
Stayed 1 night in Nov 2024

4/10 Poor

May

Traveled with family
Good: Our room is great and kitchen has adequate utensils. Room is clean. Bad: we stayed for 5 days and we only have 4-coffee filters for 3 people at check-in. You have to pay 1£ each if you need more for the rest of your stay. No hot water for 1-day and toilet just stopped working but staff fixed it right away.
Stayed 4 nights in Jul 2024

2/10 Terrible

Dominic

Disliked: Cleanliness, property conditions & facilities
A lot different from pictures and explanations on the website and I paid the room independent toilet. But room was not….
Stayed 9 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

4/10 Poor

Isabelle

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Chambre extrêmement chaude
Pas air conditionné et juste porte qui s’ouvre sur un rue assez bruyante, avec livraison à 4h40 dans la nuit! Lit correct mais sans grand confort.
Stayed 1 night in Aug 2024

8/10 Good

Revi

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Adnan

Stayed 1 night in May 2024

6/10 Okay

Yvonne

Not in very good shape, electric in bathroom falls out of the wall, coffee pod does not fit in machine. Very dirty floors everywhere also in breakfast room. Orange mold in shower area, no proper cleaning/decalcification.
Stayed 1 night in Mar 2024

6/10 Okay

MATTHEW

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Good hotel - but needs a little refresh
Fair hotel within walking distance to the town centre. It appears to be going through a bit of a refresh - which is needed as some of the carpets are dirty and worn. Once these items are updated - I think it will be a decent hotel.
Stayed 1 night in Dec 2023

4/10 Poor

marie

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

6/10 Okay

Sam

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Good sized apartment and easy to find.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, room comfort
Rugby visit
Suited our visit perfectly.
Stayed 1 night in Sep 2023

6/10 Okay

Zeus, vevey

Disliked: Property conditions & facilities
Really annoyed that I couldn't open the windows or balcony door to get fresh air, and they had used some kind of spray or powder on the carpet and it was so pungent that I struggled to breath. there was no bar or beer for sale either.
Stayed 1 night in Sep 2023

8/10 Good

Gregory, Sunny Isles Beach

Business traveler
Liked: Amenities
No flat sheet on the bed, just a comforter and it was too hot to use it. I had to request a flat sheet which was porvided. The carpet in the hall way full of stains, need to be changed.
Stayed 4 nights in Aug 2023

10/10 Excellent

Bienvenue

Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Not the cleanest hotel
Room was not very clean and when requesting a clean up was told its only cleaned once a week , i had to keep requesting clean towels and equipment daily as there was no house keeping
Stayed 6 nights in Aug 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, room comfort
Quiet and comfortable
Well equipped kitchenette, quiet location, comfortable bed, spacious accomodation. Very impressed
Stayed 3 nights in Jul 2023

8/10 Good

Kathleen

Stayed 1 night in Jun 2023

2/10 Terrible

Jade

Disliked: Cleanliness, amenities, property conditions & facilities
Over priced inn.
Stayed 1 night in May 2023

10/10 Excellent

Aurélien

Stayed 1 night in Sep 2022

10/10 Excellent

William

Stayed 2 nights in Sep 2022

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness
The rooms were very hot and if we opened the windows it was very noisy du to the trafic.
Stayed 1 night in Sep 2022

10/10 Excellent

Aidan

Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Stayed 1 night in Aug 2022