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Hotel Carlton

4.0 star property

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Photo gallery for Hotel Carlton

View from property
Reception hall
Lobby
chambre Suite Coupole | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
3 rue Pierre Mauroy, Lille, Nord, 59026
  • Lille Grand Square
    ‪1 min walk‬
  • Euralille
    ‪7 min walk‬
  • Lille Grand Palais
    ‪17 min walk‬
  • Lille (LIL-Lesquin)
    ‪21 min drive‬

Room options

View all photos for chambre Suite Coupole

chambre Suite Coupole | Premium bedding, in-room safe, individually decorated, desk

chambre Suite Coupole

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, individually decorated, desk

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Double Room

Privilege Double Room | Premium bedding, in-room safe, individually decorated, desk

Privilege Double Room

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, in-room safe, individually decorated, desk

Classic Twin Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, individually decorated, desk

Junior Suite, 1 Bedroom

  • 375 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Carlton

4-star hotel in Lille Centre Ville
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Hotel Carlton offers 59 accommodations with espresso makers and safes. Each accommodation is individually decorated. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Carlton features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 8396 square feet (780 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Parking is available onsite for a surcharge.

Hotel Carlton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
THE VIEW - Onsite cocktail bar.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • THE VIEW

Things to do

  • 24-hour gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (8,396 square feet of space)

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1920
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lille
Hotel Carlton Lille
Hotel Carlton Hotel
Hotel Carlton Lille
Hotel Carlton Hotel Lille
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton

Hotel Carlton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 889 reviews
Rating 8 - Good. 328 out of 889 reviews
Rating 6 - Okay. 119 out of 889 reviews
Rating 4 - Poor. 47 out of 889 reviews
Rating 2 - Terrible. 10 out of 889 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Martyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location. Staff friendly and efficient. Would recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Bastian

Liked: Staff & service, room comfort
The hotel is quite nice and the location is top notch. Yet, there were quite a few disappointing things about our stay. First and foremost, we were looking forward to keeping our workout routine with the fitness room inside the hotel. In fact, you can’t do really much in that “fitness room”. There is one real machine inside for targeting the pectoral area. Outside of that, there is basically nothing. Not a single free weight. The sauna is in the same room with no real cover. So - if you decide to use the sauna, there could be people working out in front of the sauna’s glass door. The second thing we were looking forward to was the panorama bar. Unfortunately, the chairs and our table were pretty dirty and the waiter didn’t even bother cleaning it. Plus, the drinks weren’t that good. Lastly, we needed to open the water faucet in our room completely in order for it to work. Otherwise it would just shut down immediately. We needed a lot of force to close the bathroom door. And sorry for that information but still: The toilet is too small for a normally grown man. Your “best friend” is touching the inner verge of the toilet which is quite disgusting….
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Liked: Cleanliness
Good Location, interiors ok
The location of the hotel was perfect for restaurants and winter walking aroind the old town. The hotel was clean and we had a good sized room and nice view but the interiors were tired and limited information for tv etc. The breakfasts were excellent but average service.This hotel would be great with a general refurb.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old fashion hotel perfectly located
Very well located as right at the center of the old town
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in the middle of Lille ideal for Christmas shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Réveillon de Noël
Bon séjour
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely room. Great staff. The hotel is right in the center of town so access is easy to everywhere, but I recommend walking because traffic is a little crazy. The room itself was very clean and well decorated, but in the toilet room (which was separate from the sink/shower room) there is a slight sewer odor. However, I stayed in other places in Lille, and I have found the same thing to be true in those places as well. So I think it is a common problem for the city of Lille, and not necessarily something that the hotel has control of. With the door to the toilet room closed, there was no smell in the rest of the room.
Stayed 2 nights in Nov 2024

8/10 Good

Ruth

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Great location in the centre of Lille. Rooms were lovely. Breakfast was expensive so we ate out - there are many lovely cafes nearby. Parking was a problem. We didn’t realise until we arrived that the hotel has a car park which, as it turned out, was fully booked. We were directed to the car park on the Grand Place. We managed to get a space there on Thursday when we arrived but on Saturday we discovered the whole area was pedestrianised, possibly due to the Christmas market. We spent 3 hours in traffic (not an exaggeration) looking for a car park within walking distance of the hotel with an available space. I feel the hotel staff should have made us aware that streets would be closed off.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Traveled with group, Traveled with family
Lovely stay indeed
It was very good stay . location is amazing all walking distance in a heart of Lille ( city centre ) breakfast wasn’t too bad !!! nice indeed !! Room clean and spacious but shower not that great !!! at arrival wasn’t any offer of drink or even a glass of water so welcoming was ok ca va !!! at the reception they were all very good & helpful especially Miss DUNIA she was so nice helpful and amazing what i didn’t like that they charged my card €200 extra deposit on the top of my room rate ) and it was no bar in my room i believe it was too much !!!! And I didn’t like Over all was a nice and pleasant stay i will stay again in hotel Carlton if am in Lille
Stayed 1 night in Dec 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. We had a junior suite, it was comfortable. There wasn’t a shower though just a tub and a hand held wand.
Stayed 1 night in Dec 2024

8/10 Good

Aline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, classic hotel in ideal location. Great bar/restaurant overlooking central area of city. Would definitely return here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Henny, Port Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay, convenient to all attractions and lots of lovely shopping and eating options:
Stayed 2 nights in Dec 2024

6/10 Okay

Jatin

Stayed 1 night in Dec 2024

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good. Worth a stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour le service et votre accompagnement via téléphone
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2024

6/10 Okay

Aniela

Stayed 1 night in Oct 2024