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Hotel l'Arbre Voyageur, BW Premier Collection

4.0 star property

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Photo gallery for Hotel l'Arbre Voyageur, BW Premier Collection

Front of property
Exclusive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, free minibar, in-room safe, soundproofing
Bar (on property)
Lobby sitting area
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
45 Boulevard Carnot, Lille, FR, 59800
  • Opera House
    ‪4 min walk‬
  • Old Stock Exchange
    ‪5 min walk‬
  • Lille Grand Square
    ‪6 min walk‬
  • Lille (LIL-Lesquin)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (Larger Room)

Executive Room, 1 King Bed, Non Smoking (Larger Room) | Premium bedding, free minibar, in-room safe, soundproofing

Executive Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible, Non Smoking

Comfort Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, free minibar, in-room safe, soundproofing

Comfort Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige) | Premium bedding, free minibar, in-room safe, soundproofing

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Family Room, Multiple Beds, Non Smoking, Connecting Rooms | Premium bedding, free minibar, in-room safe, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking (Separate Living Room)

Suite, 1 King Bed, Non Smoking (Separate Living Room) | Premium bedding, free minibar, in-room safe, soundproofing

Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Premium bedding, free minibar, in-room safe, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

Exclusive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, free minibar, in-room safe, soundproofing

Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel l'Arbre Voyageur, BW Premier Collection

4-star hotel in Lille Centre Ville
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel l'Arbre Voyageur, BW Premier Collection offers 48 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Lille hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 431 square feet (40 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands.

Hotel l'Arbre Voyageur, BW Premier Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Jane - Onsite restaurant. Guests can enjoy drinks at the bar.
Ma Reine - Onsite restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Jane
  • Ma Reine

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Nearby parking fee: EUR 19 per day(328 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection
l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection
l'Arbre Voyageur BW Premier Collection Lille
l'Arbre Voyageur BW Premier Collection
Hotel Hotel l'Arbre Voyageur, BW Premier Collection Lille
Lille Hotel l'Arbre Voyageur, BW Premier Collection Hotel
Hotel Hotel l'Arbre Voyageur, BW Premier Collection
Hotel l'Arbre Voyageur, BW Premier Collection Lille
Hotel l'Arbre Voyageur, BW Premier Collection Hotel
Hotel l'Arbre Voyageur, BW Premier Collection Lille
Hotel l'Arbre Voyageur, BW Premier Collection Hotel Lille

Hotel l'Arbre Voyageur, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 515 out of 660 reviews
Rating 8 - Good. 124 out of 660 reviews
Rating 6 - Okay. 14 out of 660 reviews
Rating 4 - Poor. 6 out of 660 reviews
Rating 2 - Terrible. 1 out of 660 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room, great bath, helpful staff, lift area a little tired looking Great location, we walked from the station. 10 minutes, great for shopping in Lille Breakfast was good, buffet style everything you need, tea was terrible though so if you are English take some tea bags!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We were disappointed with our stay overall and didn't feel this was a four-star hotel. We received emails in advance welcoming us and we completed the necessary information ahead of arrival and check-in. We also received an email inviting us to book their restaurant for dinner, which we did and were really looking forward to it. On arrival we were informed that the restaurant would be closed all weekend, even though we received an email from the hotel and booked a table through their link. The room was spacious and the bed was comfortable but there were no slippers and it wasn't very soundproof, so we could hear the street noise. The breakfast on our first morning was very good with a lot of choice but they ran out of a few food choices on our second morning, even yoghurt, which was surprising and again disappointing. Most the staff members were friendly and helpful and were doing their best during difficult moments like the food running out, but some didn't seem very well trained or knowledgeable. The lobby, bar and outdoor courtyard were comfortable areas to relax. The hotel's location was a conveniently short walk to/from the Eurostar station. Despite a few positives we probably wouldn't stay here again and we wouldn't recommend this hotel to our friends.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. Nice rooms, great staff, good location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. One of the best hotels I have ever stayed in.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, right in the centre of the city. The rooms seemed a little small, but for the price, more than fair. The staff are really fantastic and the bar and restaurant were great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location, super friendly and helpful staff. Very comfortable beds and delicious breakfast. Location perfect for walking around Lille. Overall a great experience
Stayed 2 nights in Aug 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 3 nights in Aug 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Stayed 2 nights in Aug 2024

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel but poor room
Nice hotel and good location - very poor room - apparently 2 comfort rooms are designed for reduced mobility guests - located on ground floor next to internal courtyard- no view, small space, bathroom / wet room had poor drainage - not good
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely pleasant and accommodating, even helped me with translating. An unbelievable stay while I cheered on the USA men's basketball team!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Chiara at Reception was just wonderful and gave a full overview of the must see places with the map. She really made our stay. The barmen were great too. Everything was wonderful in the hotel. Rooms were super comfortable and spotless. Will stay again.
Stayed 1 night in Jul 2024

6/10 Okay

Janet, Bainbridge Island

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Ck in was awful 2 men just did not care. Later 2 women were very nice .had to wait over 2 hours for room.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas, Des Moines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and property. Well located.
Stayed 2 nights in Jun 2024

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - wonderful staff - walkable to surrounding attraction
Stayed 3 nights in Jun 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Nicole, Bellevue

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute you enter the Lobby it smells like room freshener/perfume on steroids. It is a sweet sickening smell. I am not sure how anyone could eat in their restaurant with that smell or what it is masking. No one at check in knew when breakfast was. Very disorganized. Room was small and predominately brown. Everything was brown even the towels. Horrible. The shower when turned on would flood floor. Do not recommend.
Stayed 4 nights in May 2024

10/10 Excellent

John, Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facility. Easy walking to Gare Lille Flanders and to touristy areas. Great food.
Stayed 2 nights in May 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near train station.
We had a great stay at this property in Lille. Very close to the historic center and a short walk to the train station. The staff was most friendly, helpful, and professional. Our room was very clean and comfortable.
Stayed 2 nights in May 2024