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Hôtel Mercure Lille Centre Vieux Lille

4.0 star property

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Photo gallery for Hôtel Mercure Lille Centre Vieux Lille

Designer store
Daily buffet breakfast (EUR 19.5 per person)
Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually furnished
Daily buffet breakfast (EUR 19.5 per person)
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
27 Rue des Tours, Lille, Nord, 59000
  • Lille Grand Square
    ‪7 min walk‬
  • Euralille
    ‪11 min walk‬
  • Zenith Arena Concert Hall
    ‪18 min walk‬
  • Lille (LIL-Lesquin)
    ‪16 min drive‬

Room options

View all photos for Room

Premium bedding, minibar, in-room safe, individually furnished

Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room with Breakfast and Activities included

Premium bedding, minibar, in-room safe, individually furnished

Standard Double Room with Breakfast and Activities included

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Privilege, Room, 1 Double Bed

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 2 Twin Beds

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Duplex, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, individually furnished

Family Duplex, 1 Double Bed with Sofa bed

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Mercure Lille Centre Vieux Lille

4-star hotel in Lille Centre Ville
This smoke-free hotel features a bar/lounge, a 24-hour business center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and conference space are onsite. Housekeeping is available on request.
Hôtel Mercure Lille Centre Vieux Lille offers 74 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desk chairs. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hôtel Mercure Lille Centre Vieux Lille is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10 AM on weekdays.
BAR DU 27 - This lobby lounge overlooks the garden.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • BAR DU 27

Things to do

  • TV in common areas

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Tours
des Tours Lille
Hotel des Tours
Hotel des Tours Lille
Hôtel Mercure Lille Centre Vieux Lille
Mercure Lille Centre Vieux Lille
Hôtel Mercure Vieux
Mercure Lille Vieux Lille
Hôtel Mercure Lille Centre Vieux Lille Hotel
Hôtel Mercure Lille Centre Vieux Lille Lille
Hôtel Mercure Lille Centre Vieux Lille Hotel Lille

Hôtel Mercure Lille Centre Vieux Lille Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 234 out of 676 reviews
Rating 8 - Good. 311 out of 676 reviews
Rating 6 - Okay. 84 out of 676 reviews
Rating 4 - Poor. 36 out of 676 reviews
Rating 2 - Terrible. 11 out of 676 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark, Sherborne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel in walking distance of old town, Xmas markets, shops, museums etc and with several nice restaurants nearby. Room good but could do with more clothes storage e.g. drawers. Staff on reception very helpful and pleasant. Breakfast OK but was very crowded one day; we had to wait and not at the time the hotel says will be busy. If travelling Eurostar you can just about walk it to hotel with light luggage but it’s really a taxi.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ralph, Ferrisburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best meal I enjoyed during my two weeks in Europe was less than two blocks away!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The family mezzanine room layout was cramped if you have older children. It would have been a struggle if staying for more than 1 night. Also the bathroom was very small with the toilet separate. Excellent location right in the heart of the old town.
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The service was excellent and the hotel is located just on the edge of the touristy part of Lille and in walking distance from everything including the two trainstations. It's quiet and convenient. Again the service splendid. But the hotel is showing age, and the price for the rooms was really outrageous given that they are not much above one could get in a well run hotel ibis. The breakfast buffet was meh. You are better off going to one of the many cute little places in the area.
Stayed 1 night in Jul 2024

6/10 Okay

Deborah

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property had a musty smell throughout which was not pleasant. Facilities were poor given the apparent 4 star rating I.e. no bar or restaurant on site. It was difficult to find and access to the underground car park was also unclear and not as it should be.
Stayed 1 night in May 2024

8/10 Good

Jane

Stayed 3 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 3 nights in May 2024

8/10 Good

Ronan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Vieux Lille
Hotel is getting old, but it's clean and comfortable. Location of the hotel is great, 50 metres far from restaurants, and a few hundred metres from old down town.
Stayed 1 night in May 2024

8/10 Good

EMMA

Liked: Cleanliness, staff & service, room comfort
Perfect location for weekend break to Lille
We loved the location of this hotel, close to the old town and within walking distance of Lille International station. The staff were very helpful, allowing us to check in early and letting us leave our baggage after checking out. Some of the public areas and landing were a little tired, the decor of the room was a little tired, but we had a very comfortable stay and it was great value for money.
Stayed 1 night in Apr 2024

6/10 Okay

Stuart

Traveled with family
Liked: Room comfort
Don't assume parking
We chose the hotel based on it's location and it having parking available. However, when we arrived the garage was full and we were told to use public parking, not too far away, but it would have been awkward if we had a lot of luggage.
Stayed 1 night in Feb 2024

4/10 Poor

Lodewijk

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel . Great staff
Great hotel, great location & great staff … I especially liked Corentin at the front desk who went out of his way to be helpful.
Stayed 2 nights in Nov 2023

6/10 Okay

Wayne

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice loft room
Stayed with family for one night in a duplex room. Cute. Small but enough space for 4
Stayed 1 night in Jul 2023

2/10 Terrible

nicholas

Stayed 1 night in Aug 2022

8/10 Good

Franck

Stayed 1 night in Aug 2022

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in the old city. Close to many restaurants, shops and sightseeing.
Stayed 3 nights in May 2022

6/10 Okay

Anne

Stayed 1 night in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For frequent travelers, this place is legit
Excellent location. Would stay here again when in Lille. Stairwell could use some cleaning but overall we had an exceptional stay here.
Stayed 2 nights in Feb 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy rooms in city center of Lille
The hotel is in a perfect location in the city center, with good isolation of the windows so there is no noise inside the room, breakfast is having enough choice and coffee is good.
Stayed 1 night in Dec 2021

8/10 Good

Trygve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
Great location, in the middle of the old town, walking distance to everywhere, lovely restaurants round corner - friendly staff. Would stay again!
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly staff, dated and noisy hotel.
Wonderful kind staff, the hotel is centrally located. Quite dated, simple and basic hotel and very noisy.
Stayed 2 nights in Jul 2020