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L'Hermitage Gantois, Autograph Collection

5.0 star property

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December 2024
January 2025

Photo gallery for L'Hermitage Gantois, Autograph Collection

Property amenity
Property amenity
View from property
Indoor pool
Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
  • Pet friendly

Explore the area

Map
224 Rue Pierre Mauroy, Lille, Nord, 59000
  • Porte de Paris
    3 min walk
  • Jaipur
    2 min walk
  • Mairie de Lille Station
    4 min walk
  • Lille (LIL-Lesquin)
    15 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Bedroom

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

L'Hermitage Gantois, Autograph Collection

5-star hotel in Lille Centre Ville
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, L'Hermitage Gantois, Autograph Collection features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

L'Hermitage Gantois, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Le H - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Estaminet Gantois - This brasserie specializes in Regional cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Things to do

  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in bathtub (47 inches high)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 368 out of 591 reviews" "
Rating 8 - Good. 157 out of 591 reviews" "
Rating 6 - Okay. 48 out of 591 reviews" "
Rating 4 - Poor. 15 out of 591 reviews" "
Rating 2 - Terrible. 3 out of 591 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem, a true sanctuary in this lovely city.
Stayed 1 night in Sep 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel
A really unique characterful property. Good faciliites and the pool and steam room were nice. The midday checkout meant we got opportunity to use them. The breakfast was quite poor given the room rate. We weren't offered fresh coffee, until the nespresso stopped working and the cooked breakfast was very poor quality.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Simela, Astoria

Stayed 1 night in Apr 2024

10/10 Excellent

W Robert, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms very luxurious and come with deep bathtub, small fridge, safe and coffee machine. Takes a while for the hot water to heat up.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right in the Center, friendly staff. Had a great time
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guest
Stunning hotel, a very short walk to the old town. Our room was beautiful, and the staff were incredibly friendly and efficient. Only one criticism - the lighting in the bathroom was seriously inadequate. We will definitely return!
Stayed 6 nights in Dec 2023

8/10 Good

Hilary

Liked: Amenities
Nothing not to like about property
Stayed 3 nights in Dec 2023

6/10 Okay

emma

Not a 5* hotel
Not a 5*. No one helped with bags at the door. Parking was full so we had to drive around for over an hour to find anything. Building site next to our bedroom, nowhere near 5* experience.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable hotel within walking distance of the centre of Lille. The cooked element of the buffet breakfast was cold (beans, scrambled eggs etc) which was disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Leah

Stayed 3 nights in May 2023

8/10 Good

Diann

Stayed 1 night in Jan 2023

8/10 Good

Lesley

Stayed 3 nights in Oct 2022

10/10 Excellent

Fabrice

Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Fantastic stay at this lovely hotel !
Stayed 1 night in Aug 2022

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Clive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.
Stayed 2 nights in Jul 2022

4/10 Poor

Aline

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is NOT a 5 star hotel!! No even a 3 stars… Very outdated.
Stayed 5 nights in May 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A great place to stay for a trip to Lille. A short walk to the centre and train station.
Stayed 2 nights in Nov 2021

10/10 Excellent

Mechael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Vicki

Stayed 1 night in Jul 2021

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
From entering the property the quality of the service from the staff was noticeable. The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre for 5*
No assistance in Spa to know what to fo with covid restrictions. Shower over over bath inadequate. No price sheets for mini bar or information in room. Very small room. Expected more for 5*. Not happy about €100 deposit being deducted and not immediately refunded. Fantastic venue and facilaties.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property but could do better.
The property is great but slightly underwhelmed with the facilities in the room and breakfast. A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc... The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all
Stayed 3 nights in Feb 2020