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L'Hermitage Gantois, Autograph Collection

5.0 star property

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Property amenity
Creator video
Property amenity
Bar (on property)
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Pool
  • Room service
$196
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
224 Rue Pierre Mauroy, Lille, Nord, 59000
  • Lille Grand Square
    ‪8 min walk‬
  • Zenith Arena Concert Hall
    ‪9 min walk‬
  • Lille Grand Palais
    ‪10 min walk‬
  • Lille (LIL-Lesquin)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Bedroom

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

L'Hermitage Gantois, Autograph Collection

5-star hotel in Lille Centre Ville
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, L'Hermitage Gantois, Autograph Collection features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

L'Hermitage Gantois, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Le H - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Estaminet Gantois - This brasserie specializes in Regional cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Things to do

  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in bathtub (47 inches high)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 646 reviews
Rating 8 - Good. 162 out of 646 reviews
Rating 6 - Okay. 52 out of 646 reviews
Rating 4 - Poor. 19 out of 646 reviews
Rating 2 - Terrible. 3 out of 646 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Stayed 2 nights in May 2025

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

10/10 Excellent

robert, toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent design
Stayed 1 night in May 2025

10/10 Excellent

Philomena

Stayed 3 nights in May 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is joy of art and confort. The people at the front desk where extraordinary helpful specially Jack and Thomas
Stayed 5 nights in Apr 2025

10/10 Excellent

Guilaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A special building with a lot of character in the rooms, comfortable furniture. Nice bath robes and slippers provided to access the pool and steam room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this luxurious hotel. My room was not as nice as the previous one, there was no view from the window and it was a little sombre, however I really enjoyed the pool and hammam again
Stayed 3 nights in Apr 2025

6/10 Okay

Jon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I checked out I was asked if I enjoyed my stay and I can say that I answered with honesty when I said YES. All in all I enjoyed my stay at this hotel. Feedback for the hotel as follows: Staff were exceptional. Very polite and helpful. Facilities are getting tired. If this Hotel wants to retain its 5* rating and measure up to other 5* hotels then they need to invest. 1st room we had had faulty AC. Staff, being excellent as ever, immediately moved us to another room. Here we had working AC but the curtains did not fully shut properly or meet in the middle so we had daylight streaming in first thing in the am. Small issue but also very easy to fix. The decor is starting to look very dated with threadbare carpets in the halls etc. The building itself is fantastic and with some investment in decor this could be a truly amazing destination hotel. Aside of the wearing furnishings, some small details like addressing the lack of cushions on the outdoor plastic rattan seats in the courtyard should be very simple to fix. Last recommendation - the weekend piano player in the lounge just seems very dated. No offence to him, he was good but it was like being transported to business hotel in the 90s :-) Anyway, this is also just personal feedback and I go back to my initial point. We very much enjoyed the stay. The hotel is in great location, the staff are great and Lille itself is an absolute hidden gem. We will be back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amos

Stayed 3 nights in Mar 2025

10/10 Excellent

Lewis, Westfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, impeccable service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, it was really cool as it was a hospice for many years before it was converted into a hotel. The room was clean, beds were comfortable and the staff was amazing. The bar was stellar. If there was a question the front staff was there to help me out.
Stayed 3 nights in Jan 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel within a few minutes walk of the main square and old city of Lille. The hotel is sited in a former hermitage and lots of original features have been retained. It’s like staying in modern hotel with a museum attached and is fascinating to walk round. The staff could not have been more friendly, professional and helpful. The pool and spa were very welcome after a wintry day in the city. The only slight issue we had was in the restaurant where our order was somehow lost and we were unable to have our original choice of food. However, the staff were apologetic and we left satisfied.
Stayed 2 nights in Dec 2024

10/10 Excellent

Annabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the hotel were amazing. They lets us check in before 3pm after a very early start to the day. The room was so comfortable and spacious. It was made up every day when we came home in the afternoon - this is a rarity in hotels these days. The hotel is walkable to all parts of the city and in a great location for the metro which is two stops from Lille Europe. Pool and steam room were never that busy and I nice way to start the day or unwind in the afternoon. Would definitely stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lewis, Westfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always expect the best here, and they always deliver
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Bernadette

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and a good size. Staff very welcoming and good customer service. We had a lovely stay. Breakfast was plentiful and delicious. We had interconnecting rooms which was perfect for our family. However one of the showers was weak and not up to standard. The pool and spa was very clean. For the size and standard of hotel, perhaps more facilities like more showers and amenities would have been even better
Stayed 2 nights in Nov 2024

10/10 Excellent

DIANA

Stayed 1 night in Oct 2024

10/10 Excellent

Aleksios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Donatienne

Traveled with family
Stayed 1 night in Sep 2024

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good stay, old hospice that maintains the old structure/gardens, pinturesque, only issue is that the place is quite old and you can hear people from other rooms or as walls are ceding, there are cracks in the e.g. bathroom door frame that offers little privacy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem, a true sanctuary in this lovely city.
Stayed 1 night in Sep 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty hotel

A really unique characterful property. Good faciliites and the pool and steam room were nice. The midday checkout meant we got opportunity to use them. The breakfast was quite poor given the room rate. We weren't offered fresh coffee, until the nespresso stopped working and the cooked breakfast was very poor quality.
Stayed 1 night in Jul 2024