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Holiday Inn Hotel & Suites Lima by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Lima by IHG

Exterior
Bar (on property)
Exterior
Indoor pool, sun loungers
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
803 S Leonard Avenue, Lima, OH, 45804
  • Lima Memorial Hospital
    ‪10 min walk‬
  • Lima Stadium
    ‪2 min drive‬
  • Allen County Fairgrounds
    ‪2 min drive‬
  • Lima, OH (AOH-Allen County)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Lima by IHG

3-star Lima hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Holiday Inn Hotel & Suites Lima by IHG offers 116 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Hotel & Suites Lima by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 2099 square feet (195 square meters) include a conference center. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Hotel & Suites Lima by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Holiday Inn Hotel & Suites Lima by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 7 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (2,099 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 15 2025 to April 15 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 for adults, and USD 0.00 to 0.00 for children
  • Self parking fee: USD 7.00 per day
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lima
Holiday Inn Lima
Holiday Inn Hotel And Suites Lima East
Holiday Inn Hotel & Suites Lima East Ohio
Holiday Inn Hotel Suites Lima

Holiday Inn Hotel & Suites Lima by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 497 reviews
Rating 8 - Good. 129 out of 497 reviews
Rating 6 - Okay. 63 out of 497 reviews
Rating 4 - Poor. 60 out of 497 reviews
Rating 2 - Terrible. 48 out of 497 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Felicia

Traveled with family
The entire hotel smelled of marijuana and smoke. Our room temp never got passed 66 and the room was extremely cold. There was not enough blankets and pillows for the couch bed. I will be calling to speak to the manager.
Stayed 3 nights in Nov 2024

4/10 Poor

William

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The outlets in the bathroom and coffee pot were not working thus redering the hair dryer, coffee pot and iron unworkable. The bathtub had a big stain on the bottom.
Stayed 1 night in Nov 2024

2/10 Terrible

Bailey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run
Terrible the lady at the front desk nice as could be. Went to our room bed not made, and finger prints all over the mirror. Got the hell out of there and found a holding day inn express 2 miles away a lot better and a lot cleaner. If not for the lady at the front desk all would have been terrible, let’s see if we get our refund before we say too much bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Pete

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage cans were falling in the floor all garbage cans to. Our furniture in the room was all stained up bad to when u look at all the stains on furniture and floor it was discusting. Place hasnt seen a mop in yrs! Stains all over the walls.. looked like our sheets hadnt been changed there was big dirt stains on one side. All in all this place was down right discusting i think it needs to be taken off expedia for sure. I paid extra for breakfast and they didn't offer it!
Stayed 1 night in Nov 2024

2/10 Terrible

Shakila

Disliked: Cleanliness
Dirty dirty
Stayed 1 night in Oct 2024

6/10 Okay

Kathy

Disliked: Cleanliness, property conditions & facilities
Not worth the price
Very old and unkempt. Carpet in hall dirty, elevator floor needed mopping. Beds so high, you almost couldn't get in. Will not pay that price there again.
Stayed 3 nights in Oct 2024

8/10 Good

Emily

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways smelled like cigarette smoke in the evenings and carpets were pretty worn out. I only had one towel, hand towel and washcloth, which was OK because I was alone, but I'm not sure why a hotel would do that. Staff was nice and the hotel itself was clean. Shower had great water pressure, bed was OK and pillows were great. There was a lot of grass in the area to potty dogs, but a lot of litter. I didn't love that the window shade didn't block out more light, as my room was illuminated all night by a big Arby's sign and a bunch of other streetlights and business signs.
Stayed 2 nights in Oct 2024

2/10 Terrible

Robbn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This entire property was very dirty, from the elevator, hallways to our room. House keeping did not do their job. I went and bought cleaning supplies and cleaned our bathroom. A hallway ceiling tile fell down while we were there and layed there for a entire day. Piled up trash by the elevator was their for a very long time.
Stayed 3 nights in Oct 2024

4/10 Poor

Collin

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There are a few reasons why i would not stay here again. 1. The first night we had no bath towels, the hotel literally didn't have any left for a day 2. There a pool, and people track their wet dirty feet into the hotel and so you see dirt tracks on the floor 3. Usually, I prefer to sleep in a room facing the back of a hotel, because it is quieter, but this hotel is right off I-75, so the sound of traffic was loud at night 4. On the 3rd F, the cleaning staff left a pile of garbage by the laundry room, for at least 1 day.
Stayed 2 nights in Oct 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christina, Dublin

Liked: Amenities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Stayed 5 nights in Sep 2024

4/10 Poor

Brett

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place isn't worth it....
The #1 reason for staying here. They advertised having a pool. We couldn't wait to swim after 12hrs of work. Get to the hotel, and the pool is closed 😡. Immediately just wanted to leave. But we stayed. I walked into my room to find the carpet in terrible condition. The window absolutely filthy with greasy hand prints. Take a shower to find a slow drain, in five mints the water was almost to my calfs. I could swim in the pool, but another few minutes in the shower, could have taken a dip in the tub. The only positive to the stay was the guy at the front desk.. We called to request someone enter our room to make sure the AC was set. He went above and beyond to accommodate our request.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was at 3 and our room was not ready until 5. There was one towel in our room, no tissues, no sugar or cream for morning coffee. Shower head had two streams of the Luke warm water at 6:00 am in the morning. It appeared there were two spots of blood on the wall beside the head board. Worst Holiday Inn I have ever stayed at.
Stayed 1 night in Sep 2024

10/10 Excellent

Payton

Stayed 2 nights in Aug 2024

2/10 Terrible

Roberto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not ready for us. We needed to get dressed for a wedding. When we finally got into the room it was filthy. We only had 1 towel and only 1 pillow. The front desk staff was kind and were working very hard. But the cleaning staff needs to be reevaluated.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Aug 2024

2/10 Terrible

Dorrie S

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with family
We only had 1 towel and 1 trash can.
Stayed 1 night in Aug 2024

6/10 Okay

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More attention to details
This hotel was okay. The room was spacious and the bed comfortable. The issue was there was no toilet paper and only one set of towels. When I went to the front desk they were polite and gave me another set of towels and toilet paper but they were out of tissue paper. They said the hotel is short on towels. A hotel of this size should not be short on towels or tissue paper. And the cleaning staff should know people use toilet paper. Other than these issues, my stay was okay.
Stayed 1 night in Aug 2024

2/10 Terrible

Mahasin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallways smell like cigarettes
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay i would stay again
Stayed 2 nights in Jul 2024

8/10 Good

Wonuola

Traveled with family
Liked: Staff & service, property conditions & facilities
The front desk staff was very polite and friendly. Breakfast was a la carte which was a disappointment. But we were able to take a cup of coffee to go in the morning.
Stayed 1 night in Jul 2024