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Super convenient

The hotel was, without doubt, very pretty & well-maintained. We booked this hotel specifically for the yoga offered (none was available during our 6 days there, with no offers made to help us find yoga in town or anywhere). I had a a 2 bedroom suite (for 2 people) and when we had a local Costa Rican friend of ours visit with us, They monitored and harassed us constantly about it. We were not drinking or loud. We played cards in our suite when it was raining outside and allowed our friend to use our shower in between activities. They wound up charging me more for this. I have lived on 3 continents and traveled the world extensively and I’ve never experienced such poor hospitality It was embarrassing how rude they were to our friend. It actually spoiled our trip and stay there. In addition, little things like having to ask - repeatedly- for our room coffee pods to be replenished. So, while this property is beautiful they have a lot to learn about how to take care of guests. I did speak with the manager in his private office about this and he did nothing to make the situation better. This hotel had no vibe and bad customer service. I hope they can learn from this because it’s a real shame, it’s a lovely property. As it is currently. I would not stay there again and would not recommend it.

Hotel muito bem cuidado, quartos bonitos, limpeza excelente, funcionários gentis. Única coisa que mudaria seria maior variedade no café da manhã. De resto perfeito.

Here’s a polished review you can post: We had an amazing stay at Hotel Aguas Claras in Costa Rica. The food was absolutely delicious, the staff were incredibly friendly and welcoming, and the location was perfect. The beach nearby was beautiful, peaceful, and great for relaxing. Everything about the experience felt special and authentic. Highly recommend this hotel to anyone visiting the Caribbean side of Costa Rica!

A gem inntje caribbean, wish we could have stayed longer, definitely will come back!

When we first got there, they wanted to put us into a property down the beach a little bit. It was more private but away from the restaurant and the beach. They were accommodating to us switching and we ended up at main building. The beach was fantastic, the grounds were awesome and the rooms delightful. The porch overlooking the courtyard and pool was great, especially with the hammock. No a/c but the room was comfortable with a ceiling fan and a breeze off the ocean. We hope to be back!

Rating this a 5 based on other hotels in the downtown area of Puerto Viejo do not compare to the location, amenities, free made to order breakfast, laundry service for a fee, bar, very clean and very helpful staff. The beds were comfortable and room spotless. We would stay here again.