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SurestayLincoln

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SurestayLincoln

Exterior
Basic Single Room | Bathroom
Reception
Free WiFi
Basic Room | Free WiFi

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2001 W O St, Lincoln, NE, 68528
  • Lincoln Children's Museum
    4 min drive
  • Woodees
    2 min walk
  • Lincoln Station
    5 min drive
  • Lincoln, NE (LNK)
    7 min drive

Room options

View all photos for Basic Double Room

Basic Double Room | Free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

Comfort Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

Basic Room | Free WiFi

Basic Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | Bathroom

Basic Single Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Horizon Inn Motel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $58
per night
$67 total
includes taxes & fees
Jan 7 - Jan 8
Horizon Inn Motel

About this property

SurestayLincoln

Lincoln hotel with free breakfast
This hotel features a 24-hour front desk, free breakfast, and free self parking. WiFi in public areas is free.
SurestayLincoln offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

SurestayLincoln has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Conveniences

  • 24-hour front desk

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

SurestayLincoln Hotel
SurestayLincoln Lincoln
SurestayLincoln Hotel Lincoln

SurestayLincoln Reviews

Reviews

4.0
Rating 10 - Excellent. 7 out of 54 reviews" "
Rating 8 - Good. 2 out of 54 reviews" "
Rating 6 - Okay. 6 out of 54 reviews" "
Rating 4 - Poor. 8 out of 54 reviews" "
Rating 2 - Terrible. 31 out of 54 reviews" "

4.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down. Scungy place with broken door lock and a floor about to give way. Bed tilts down at head. Staff struggled to find Expedia reservation. Stay somewhere else.
Stayed 1 night in Sep 2024

2/10 Terrible

Dakota

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying here. I got to my room and could easily open the door without a key card, no matter how many times I tried closing the door properly so it would lock. The only way I could lock the room was if I was inside, and I used the little latch at the top of the door. On the morning of checkout (checkout is 11:00 am) I was in the shower at 10:30 am and a cleaner/maintenance person tried entering my room, and when the latch stopped them they knocked for 5 minutes. I exit the shower to see that they have left my door cracked open, with the latch as the only thing stopping the door from opening all the way. If you value privacy and safety I would really shy away from staying here.
Stayed 1 night in Sep 2024

6/10 Okay

Jim

Traveled with group
Liked: Staff & service
Disliked: Amenities
When you pull up it might look like the property is abandoned. We got there at 1:30pm and the office was locked because they were cleaning rooms. I called and the manager said it would cost $20 for an early check in so we went and ate instead before coming back after 3:00 for check in. I booked a double queen but when we got to our room it was a single king. I went back to the office and the manager got us into a double queen. The manager was very polite and was a good guy. Our room had a bit of a musty smell but we really didn’t care as we were in town for a football game and just needed a place to crash after the game and the bars. Beds were nice, air worked, as did the fridge. Only 2 miles from downtown so the Uber ride was only $7 both ways and hotels downtown of course were gauging people at $400+ per night while we paid $88. I read another review where it said the area around the hotel was sketchy or unsafe; that is untrue. The Embassy Suites it is not, but if you are looking for a place to crash after a night out this hotel will do the job for the location and price.
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jenny

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed in a ground level room and were shocked to find NO CURTAINS on the windows, which are right over the bed! So anyone walking past our room could watch us sleep. Creepy.
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay here. Photos online were wildly out of date, the facility was much more dilapidated than the photos led you to believe. Sheets were stained, with dried gum and numerous other things I'd rather not imagine. Mattress was also stained, did not trust that it was not currently or at some point infected with bed bugs. Room also had a very strong unpleasant odor.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible & Dirty Hotel
This hotel is horrible. The room was dirty. The floor was filthy, it had not been vacuumed, the coffee maker had dust on it, random canned goods in a drawer, no chair in the room, and the lights did not work. We could only use the bathroom light and one lamp. We had reserved a king-sized bed, the room was a double full bed. The compact fridge was not cold. It was advertised to have breakfast available, but there was none. We arrived late at night and had no other options. We had already paid through the app.
Stayed 1 night in Sep 2024

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Tom

I tried checking in at 3:00. The Manager said room wasn't ready yet, should be about an hour late. I called 1 hour later and he said the system was down. I called after 3 hours and he said the system was still down but not to get a new hotel and that they were open 24 hours. I returned to the hotel at 10 pm and a different manager said that the room had been canceled due to the amount paid being less than other guests. He also mentioned that this happens all the time. As this was a game day in Lincoln there were no other hotels available within 20 miles. This was not a one-off problem, multiple other guests had this same treatment. Do not stay here!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
We never got a room. They claimed there was a processing issue in their system, we hung around for a couple of hours really needing to get moving, but then ended up leaving. They promised us a room later no matter what and we'd "pay later" like we chose via Expedia, but later after our events and game, they told us they didn't have a room for us and earlier it was just their "polite way" of saying we weren't getting a room since others paid them ahead or more money. Ridiculous. Luckily I had a cousin who lives in town and we were able to stay with her. There were NO other hotel rooms left in town. Do not trust this hotel. Call ahead and confirm things if you have no other choice, and apparently, pay them ahead of time. Ruined our day and trip after driving 7 hours.
Stayed 1 night in Sep 2024

2/10 Terrible

Maren

Traveled with partner
Disliked: Property conditions & facilities
This was advertised as a SureStay by BestWestern but it is not. When we arrived, all signage on the motel had been stripped off. It looks like it was acquired by a new owner and not kept to the same standard. At check in, the receptionist informed us that they hadn’t been payed by Expedia yet (though we had payed Expedia at the time of reservation) and couldn’t give us the room yet. He spent a few minutes on the phone with his manager and got it sorted out. The room was disgusting. Smelled strongly of mold and mildew. There were cigarette burns on the bed covers, bugs in the shower, and the sink wouldn’t drain. Cleaning and maintenance was not being performed adequately. It was a very uncomfortable stay and we left as early as possible.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rating=0 There are no signs to indicate it is a working motel. Myself and my family drove by it because we thought it was condemned. When we arrived and asked to see the room, we were offered a similar room to view. When pressed, my husband and myself were guided to a 2nd floor room. My husband is disabled, which I specified in the booking, so he was not able to see the room that we were booked for. As a concession, staff showed us a ground level room at the opposite end of the motel. The room was musty, had markings on the walls and outlets where repairs need to be done and my husband saw mold along the baseboards. We didn't stay here, but found a different hotel and ate the cost since we didn't cancel 24* before check in.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we checkin and paid for the room we went up to r rooms and the rooms smelled like mold the sheets had crumbs,dirt and stains on them mattress had a huge blood stains and bathroom walls had brown stains on them as well it was very disgusting m. We went to get a refund cause we refused to stay in the rooms and the motel refused to give us r money back. This place is ran down and very dirty and disgusting do not stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hood

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They were just starting renovations
Stayed 1 night in Jul 2024

2/10 Terrible

Luann

Disliked: Cleanliness, property conditions & facilities
Too pricey for a dump.
This place is a dump. Nothing like that picture is anywhere on the premises. The first room was like a sauna and the rug actually felt wet. Very hot. The second room, thanks to a very nice front desk clerk, was dirty but cool. TV didnt work.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place reminds me of a combination of a 1940's psychiatric hospital and a prison! REFUSED to even stay here. Did not feel safe. They had NO customers on a Saturday night!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremiah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not breakfast- 4 pieces of white bread! Damp, smelly carpet.
Stayed 1 night in Jul 2024

2/10 Terrible

Irasema

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surestay was a no more stay for me
I hated it. After it being a run down outside place asked for deposit..not cool
Stayed 2 nights in Jul 2024

6/10 Okay

David

Stayed 1 night in Jun 2024

2/10 Terrible

Hasani

Stayed 1 night in Jul 2024

2/10 Terrible

Yousif

Disliked: Cleanliness, staff & service, property conditions & facilities
not really clean and the smell was bad.
Stayed 1 night in Jul 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here. Expedia get this off your site. Owner plays games to trying to skim as much cash as they can off you. Spend the extra $20 and stay somewhere that is actually affiliated because there is no way this place is provided by Best Western. Thanks for the reminder to always read reviews first.
Stayed 1 night in Jun 2024

2/10 Terrible

Dajsia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel had bed bugs, roaches, cigarettes
Stayed 1 night in Jun 2024

4/10 Poor

Kirk

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great room but it got the job done. The breakfast was pathetic
Stayed 1 night in Jun 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dusty and very dirty. Scared to sleep on the sheets due to bedbugs.
Stayed 1 night in Jun 2024