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Raffles, Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Suite, 1 King Bed, Garden Area (Clear Water Bay)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Clearwater Bay)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Raffles Hainan you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wired Internet access. This luxury resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Raffles Hainan has designated areas for smoking.

  • Waterslide
  • Number of outdoor pools - 3
  • Water dispenser
  • Number of hot tubs - 1
  • Elevator
  • Free airport transportation
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Limo or town car service available
  • Biodegradable/compostable stirrers
  • Infant/toddler toys
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 790
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Parking (limited spaces)
  • Total number of rooms - 321
  • Number of floors - 11
  • Number of buildings/towers - 2
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Beach umbrellas
  • Conference space
  • Billiards or pool table
  • Free beach cabanas
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2011
  • Electric car charging station
  • Beach sun loungers
  • Steam room
  • Pool sun loungers
  • Sauna
  • Free wired internet
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Conference space size (feet) - 8504
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Beach towels
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Raffles Hainan offers 321 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Lingshui resort provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • DVD player
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Separate dining area
  • Satellite TV service
  • Free wired internet
  • Pillow menu
  • LCD TV
  • TV size measurement: inch
  • iPod docking station
  • Deep soaking bathtub
  • Furnished balcony
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Children's dinnerware
  • Baby bath
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Child-size slippers
  • Hand-held showerhead
  • Grab bar - in shower
  • Roll-in shower
  • Accessible bathtub
  • Doorbell/telephone notification
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

百味中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.

地沙村全日制餐厅 - Overlooking the ocean and pool, this fine-dining restaurant specializes in Asian cuisine and serves breakfast only. A children's menu is available. Open daily.

心畅酒吧 - This poolside fine-dining restaurant specializes in international cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

意味海鲜餐厅 - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Open select days.

大堂吧 - This lobby lounge overlooks the ocean and pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Spa Services

莱佛士水疗 has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a waterslide, a spa tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Motor boating on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 625.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

Annual carbon offsets

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 625.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hainan Raffles
  • Raffles Hainan
  • Raffles Hainan Hotel
  • Raffles Hainan Hotel LingShui
  • Raffles Hainan LingShui
  • Raffles Hainan Resort Lingshui
  • Raffles Hainan Resort
  • Raffles Hainan Resort
  • Raffles Hainan Lingshui
  • Raffles Hainan Resort Lingshui

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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