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View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed, Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 1 King Bed, Non Smoking (Living Room)

Family Suite, 1 King Bed, Non Smoking (Living Room) | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 1 King Bed, Non Smoking (Living Room)

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Hot Tub

Suite, 1 King Bed, Smoking, Hot Tub | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Smoking, Hot Tub

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Hotel Galla

3.5-star Lipjan hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Other amenities include a coffee shop/cafe, a business center, and concierge services.
Best Western Hotel Galla offers 36 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking and valet parking are available on site.

Best Western Hotel Galla is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This coffee shop serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Macedonian, Polish, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: RSD 10
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: RSD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in fee: RSD 10 (subject to availability)
  • Late check-out fee: RSD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Galla Lipjan
Best Western Galla Lipjan
Best Western Hotel Galla Hotel
Best Western Hotel Galla Lipjan
Best Western Hotel Galla Hotel Lipjan

Best Western Hotel Galla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first, they had a difficult time recognizing our booking through Hotels.com, but through valiant effort and perseverance they figured it out. And from that point on, we had excellent service and a wonderful stay. It might be good to contact the property in advance to confirm your booking.
Stayed 1 night in Dec 2024

10/10 Excellent

Myrvete

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Aurel, clifton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Oct 2024

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our needs.
The hotel is adjacent to the airport and offers a 24-hour shuttle. This was extremely important to me since I had an early flight. The staff was friendly and helpful. The lounge and restaurant are comfortable and very nice. I will stay here again on my next trip to Kosovo.
Stayed 1 night in Aug 2024

10/10 Excellent

Kurt

Stayed 1 night in Jun 2024

8/10 Good

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Peter

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to Pristina Airport. Reception staff were friendly and very solicitous. We had a good dinner, before we went to bed. Room was clean, and we didn’t hear the noise from the nearby airport. Wake up call was prompt, and the staff remembered to pack us breakfast, since we were leaving before their breakfast was being served. One of the staff used her personal car to take us to the airport, so that we didn’t have to wait for the shuttle to return. Our stay couldn’t have been better. Only minor concern was renovation of front area of hotel. It will eventually be an attractive welcome to travelers.
Stayed 1 night in Jul 2023

10/10 Excellent

Rrahman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel with friendly and professional staff!
Stayed 1 night in Jul 2023

2/10 Terrible

Nathan

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
WOKEN BY WOMAN ENTERING MY ROOM AT MIDNIGHT!
At midnight I am awoken to a strange woman entering my room and turning my lights on! UNACCEPTABLE!!!! I reserved the room so that I would be able to sleep five hours before my long journey home, as the hotel is near the airport, but was only able to sleep two and a half after being woken up in a panic by a strange women turning my lights on and entering my room. It was very unsettling and made it impossible to go back to sleep. How did she get in? Can anyone simply walk into my room? Will it happen again? I later found out that the front desk had mistakenly given her my room key. There is simply no excuse for this. Hotels need to ensure the safety of their guests. The woman is not at fault, as she thought she was entering her own room. The experience was unsettling for her as well, as I am a big person and yelled at her while my brain was waking up and assessing the situation. No hotel guest should ever be put into a situation where they feel threatened or have concern for their safety, even if it is for a short while. I should be fully compensated for my stay, as I was only there for six and a half hours and was not able to get four to five hours of sleep. That was the whole point of reserving the room in the first place. The front desk made excuses by saying that the receptionist on duty was simply overworked and made an honest mistake. That is not my problem and is unacceptable. If the receptionist is overworked, then she isn’t being managed properly.
Stayed 1 night in Jun 2023

10/10 Excellent

Michail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and modern facilities and rooms, great food and welcoming feeling. If you are looking for accommodation with a modest rate, and are prepared to be "out of town" as a base for exploring this great country, the Best Western Hotel Galla is a great choice. Staff were very helpful, car hire was organised by the hotel with a reputable company and I was otherwise looked after in all aspects of my stay.
Stayed 11 nights in Sep 2022

8/10 Good

Niman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
restaurant was horrible
Stayed 1 night in Aug 2022

10/10 Excellent

Waheed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel
Excellent location for an early flight, the hotel is 2 minutes away from the airport and a free shuttle service is provided 24 hours per day. Pristina centre is approx 20-30 minutes away and a bus service 1A can be used for €3 each way.
Stayed 1 night in Aug 2022

10/10 Excellent

Prakash

Stayed 1 night in Jun 2022

10/10 Excellent

Frona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Vera

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked non smoking room but, the lingering smell of smoke was evident. Please make the hotel a non smoking facility!
Stayed 1 night in May 2022

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Expensive, not value for money!
Stayed 1 night in Jul 2021

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Very convenient for early flight. Also two covid testing centres adjacent to hotel.
Stayed 1 night in May 2021

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Small issue with the WiFi but they fixed it quickly. Room was clean and inviting and was really close to the airport which made things much easier
Stayed 1 night in Sep 2020

6/10 Okay

Paul

Business traveler
Liked: Cleanliness
convenient for the airport .. that is all there is to say other than the cable TV that is advertised in their pamplets and on the bookings sites does not work and the air conditioning is not personal in that the hotel controls the temperature on a central setting so it never went below 23c .. polite staff and hot water in the shower but the TV was an expectation that was a let down . For a Major chain as it calls itself this is deceptive advertising
Stayed 1 night in Sep 2019

8/10 Good

JIYUN

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people..good place
Stayed 1 night in Dec 2024

10/10 Excellent

Serdar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024