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Boutique Chiado Suites

4.0 star property

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Deluxe Double or Twin Room | Living area | Flat-screen TV, Netflix
Premium Double or Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated
Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated
Building design
Premium Double or Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua da Horta Seca 32, Lisbon, Lisboa, 1200-221
  • Camões Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪7 min walk‬
  • Mercado da Ribeira
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪29 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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The price is $128
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$144 total
includes taxes & fees
Feb 19 - Feb 20
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About this property

Boutique Chiado Suites

4-star hotel in Lisbon Old Town
Concierge services, dry cleaning, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Boutique Chiado Suites offers 15 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Boutique Chiado Suites features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers a front-desk safe and an elevator.

Boutique Chiado Suites is a smoke-free property.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 76399/AL, 76411/AL

We should mention

Children 12 years old and younger are not permitted at this property

Property is also known as

Boutique Chiado Suites Aparthotel Lisbon
Boutique Chiado Suites Lisbon
Boutique Chiado Suites Hotel
Boutique Chiado Suites Lisbon
Boutique Chiado Suites Hotel Lisbon

Boutique Chiado Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 355 reviews
Rating 8 - Good. 60 out of 355 reviews
Rating 6 - Okay. 6 out of 355 reviews
Rating 4 - Poor. 2 out of 355 reviews
Rating 2 - Terrible. 3 out of 355 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. Gorgeous rooms, lovely and helpful staff. Thanks, João!
Stayed 2 nights in Oct 2024

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book this hotel
Beware before booking. This was not what we expected for over $200 and we would not recommend to other travelers. There is no bolt on the room door, which made us feel unsafe, especially considering that anyone can walk until the building during the day and there is no doorman at night. The room also locks by code rather than a key, which felt less safe (we have no way of knowing the code is properly changed). The amenities are average at best, and certainly not up to standard of a 4-star hotel. Our window view led to a wall about 1 foot away, so we had no natural light. The bathroom floor looked like it hadn’t been cleaned properly. On the way out on the last day we saw a dead roach in the lobby. Not sure how this place has such a high rating on this website—the only explanation is that it was inflated. Hotel staff were nice.
Stayed 4 nights in Oct 2024

2/10 Terrible

Min

Stayed 7 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What an excellent place to stay in Lisbon. This place is beautiful and the staff is very helpful. They held our bags while we explored the city because we got in too early to check in. The location is perfect. Located near the main square in Chiado, you’re close to restaurants and bars.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Geraldine

Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Newton

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was in located in an excellent part of the city to explore the Lisbon area. Lots of great restaurants and night life nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place: quiet and easy to many tourist attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint boutique style hotel with cozy suite apartments at a reasonable daily rate. The staff are friendly, welcoming and helpful. The location is very convenient to walk to all the nice areas in Chiado, yet the property is on a quiet street with low traffic.
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricio

Stayed 1 night in Sep 2024

10/10 Excellent

Adil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, but the location is perfect. Front desk staff were friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Silvia

Business traveler
Liked: Cleanliness, property conditions & facilities
Great Location. Clean rooms and comfortable beds. Ingrid at the front desk was amazing and even came in early before 8 am. Room service forgot to leave me coffee pods (the one thing that is important for me since I had to get up early and needed a coffee.) The second concierge was hard to get a hold of and even when I left a note on the front desk for him could not get my coffee pods from room service. So had to leave my workshop early to get back at 4:30 pm to catch him to ask for the coffee which room service had forgotten again. MAIN CONCERN: have the concierge be there for longer than 5 pm ! There is no one there to help if you need anything or if room service forgot the supply!
Stayed 3 nights in Sep 2024

10/10 Excellent

Erik

Stayed 1 night in Aug 2024

10/10 Excellent

wayne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2024

8/10 Good

jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just off main square - however very very noisy
Stayed 2 nights in Jun 2024

10/10 Excellent

tomoyo

Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Olivia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had a late arrival and did not see in the fine print in the booking confirmation email that we had to contact the hotel ahead of time to coordinate the late arrival. The hotel did not contact us prior to our stay AT ALL and claimed that Hotels.com did not share our information with them, so they were unable to contact us. When we arrived, we called the contact number of the hotel 6 times and no one answered. We ended up having to book another hotel for the night and wasted a lot of money doing so. This is no way to run a hotel. If you don't have 24/7 reception, you need to actively reach out to your guests ahead of time or provide an emergency phone number where guests can reach a human being that can provide them with support. For this reason, we would not recommend this hotel to anyone.
Stayed 2 nights in Aug 2024