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Browns Downtown

3.0 star property

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Interior
Exterior
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Daily buffet breakfast (EUR 18 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua dos Sapateiros, 69-79, Lisbon, 1100-579
  • Rua Augusta Arch
    ‪3 min walk‬
  • Commerce Square
    ‪3 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪30 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Room

Basic Room | In-room safe, individually decorated, individually furnished, desk

Basic Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance

Hotel Santa Justa Lisboa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1003)
The price is $286
per night
$312 total
includes taxes & fees
Mar 1 - Mar 2
Hotel Santa Justa Lisboa

About this property

Browns Downtown

3-star Lisbon hotel, connected to a shopping center in Lisbon Old Town
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Browns Downtown offers 36 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center, a meeting room, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle.

Browns Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Browns Downtown has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number 3220

We should mention

Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Brown's DownTown
Brown's DownTown Hotel
Brown's DownTown Hotel Lisbon
Brown's DownTown Lisbon
Brown`s Downtown Hotel Lisbon
Browns Downtown Hotel
Browns Downtown Lisbon
Browns Downtown Hotel Lisbon

Browns Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 418 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the hotel desk were great. However, the staff at the Breakfast Buffet were awful. We had an experence where we asked for one cup of decaf coffee and 30 minutes later; and after flagging down to additional staff personnel we were told the machine was broken -- but, then we received a cup of coffee 5 minutes after that. On another day, I arrived to a buffet that was out of scrambled eggs (the only cooked eggs offered other than hard boiled) - I immediately informed the staff and then wait another half hour for more eggs to arrive. However, during that half hour I was told twice that the kitchen staff was making the eggs. However, there is a window into the kitchen and I could see that they did not start cooking the eggs for 20 minutes after I requested them. To further emphasize the staff's lack of concern -- this was the week of WebSummit and while I waited for eggs - over 10 other people looked into the warmer for eggs and commented on the fact that there were none. But, none of the request seemed to matter to the staff - they just talked amongst themselves while the customers sat and waited. By the time the eggs finally arrived half of the guests that asked for them had left the breakfast area.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location Very helpful staff
Stayed 6 nights in Oct 2022

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & room were lovely
Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It this a great hotel!! It is in a great location, right in the main downtown area. The rooms are small but have everything you need.
Stayed 3 nights in Oct 2022

10/10 Excellent

Clara

Stayed 1 night in Sep 2022

10/10 Excellent

Stephanie Strah

Liked: Staff & service
Excellent location and immaculate room and property. Very professional and lovely staff.
Stayed 6 nights in Sep 2022

8/10 Good

Janet

Stayed 1 night in Sep 2022

6/10 Okay

Michael, Seattle

Traveled with partner
Disliked: Property conditions & facilities
The room we had was incredibly small. Two of us traveled and even with just our two carry-on bags (one bag each) it was a challenge to move around the room. The bathroom was also incredibly small. We've traveled to more than 20 countries and nearly 100 cities and this, by far, was the smallest hotel room we've ever had which made it quite uncomfortable to relax.
Stayed 4 nights in Sep 2022

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the action. Breakfast was excellent, and the staff was outstanding.
Stayed 2 nights in Aug 2022

4/10 Poor

Barbara

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is old but clean the aircondlting is not cooling hardly anything. Staff is nice.
Stayed 5 nights in Aug 2022

8/10 Good

David, london

Stayed 2 nights in Aug 2022

10/10 Excellent

Sandra Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Very helpful staff.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obrigada Browns
We have stayed at 3 of the Browns Hotels, and all of them have been wonderful stays. Our fav of the 3 was Browns Boutique Hotel, followed by Browns Downtown and then Brown's central. All are great, and all have a different vibe. All are located in a great location too. My suggestion it to upgrade one level from the standard. The Breakfast is great! Good value! The staff at all 3 were very helpful. Safe, clean, great service, and a wonderful value too. Stay at the Browns - we look forward to staying at the Avenues next; it is situated on the park ave of Portugal. Obrigada Browns
Stayed 2 nights in Jul 2022

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy. And entry keys / locks were a bit sticky. Noise in evening though hearing other guests was very noticeable
Stayed 1 night in Jul 2022

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all about location. We were in the heart of the old town. Walking distance to restaurants and shops. It was clean, safe and convenient. Rooms were nicely decorated. I highly recommend this hotel.
Stayed 3 nights in Jul 2022

8/10 Good

Thomas, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were good. There is a weird thing with the air conditioning where you need to place the controls in the correct place if not it turns on and off with a loud band. We figured this out BUT at 3 o'clock in the morning our neighbor did not and it stated banging. When we complained to the the front desk and asked him to contact the other room to correct the situation, he said "no, because they are probably sleeping ". at least they were able to sleep. We told the front desk the next morning but they did not seem very concerned. Also, the water in the shower changes from hot to cold often with no place to move out of the way when it happens. Other then one sleepless night it is a good hotel.
Stayed 6 nights in Jun 2022

6/10 Okay

Jodi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My room was a jammed poorly designed set up. I had to squeeze around the corner of my bed to get to my clothes by a window in the back of the room. Just really awkward
Stayed 2 nights in Jun 2022

10/10 Excellent

Marissa, West Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, the staff were so personable and helpful with whatever we needed. They even made us a great dinner reservation. The hotel is in the perfect spot to enjoy old town Lisbon. Everything is within easy walking distance (buses, metro, train station). Great restaurants are all around. We would come back again for sure.
Stayed 3 nights in May 2022

10/10 Excellent

Helen

Stayed 5 nights in Apr 2022

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel based smack bang in the middle of all the action. A satellite hotel to the main Browns hotel based 200yards up the road, so doesn’t have all the amenities such as bar and restaurant but you can get all of that at the main hotel, so not really a biggie. The room we had was the suite on the 6th floor, which was an amazing room. The shower room was maybe a bit on the shabby side , with a curtain missing from the window and the shower was difficult to get the temp right, again nothing major.. The staff were fantastic and extremely helpful. The location is perfect for all the activities and restaurants in the area. So all in all this hotel was amazing value for money and we really enjoyed staying there and would recommend it to family and friends
Stayed 3 nights in Apr 2022

10/10 Excellent

Kema C

Stayed 5 nights in Mar 2022

10/10 Excellent

Roxana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience will go back wonderful breakfast
Stayed 7 nights in Mar 2022

10/10 Excellent

jamidawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will definitely stay again
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip pad in the middle of everything
We loved our room. Super cute and well done. Had a basic which was small but we’re rarely in our room. Had space for 2 checked bags as well as 2 carry-ons as well. Good layout and we had window which opened to the street. Wasn’t noisy at all as it’s a quiet street in the middle of all the action. Our lobby was hip mid century and 😎. Great shower, towels, linens. Comfy bed. Right in the center of the downtown area. So close to the waterfront, the 28 tram as well as the buses to Belem and the National Museum. Literally 1/2 block from Biaxa/Chiado metro station as well. Though take a taxi from the airport if you can because it’s much quicker and it was like 15 euros. Plus the cobblestones will literally break the wheels off your luggage. We actually saw it happen one day. Front desk super friendly and helpful. Had a delicious complimentary welcome drink up the block. Also liked that hotel. We got Covid tests done in Plaça da Figueroa which is right next to Rossio Square and we got printed copies in 30 minutes. The one in Rossio took longer and they come as email. Would absolutely return and recommend highly.
Stayed 4 nights in Jan 2022