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Da Estrela by Unlock Hotels

4.0 star property

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Photo gallery for Da Estrela by Unlock Hotels

Suite Hastens | In-room safe, desk, blackout drapes, soundproofing
View from property
Terrace/patio
Lobby
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
Saraiva De Carvalho, 35, Lisbon, LIS, 1250-242
  • Amoreiras Shopping Center
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪15 min walk‬
  • Marquis of Pombal Square
    ‪16 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪29 min drive‬

Room options

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Classic Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Da Estrela by Unlock Hotels

4-star hotel in Lisbon Old Town
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room. Housekeeping is not available.
Da Estrela by Unlock Hotels offers 19 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Lisbon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Da Estrela by Unlock Hotels has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Book Restaurant Terrace - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Book Restaurant Terrace

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 50 per room (one-way)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Da Estrela Hotel
Da Estrela Lisbon
Estrela Hotel
Hotel Da Estrela
Hotel Da Estrela Lisbon
Hotel Estrela

Da Estrela by Unlock Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 275 reviews
Rating 8 - Good. 103 out of 275 reviews
Rating 6 - Okay. 20 out of 275 reviews
Rating 4 - Poor. 4 out of 275 reviews
Rating 2 - Terrible. 2 out of 275 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melaney

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Oct 2024

4/10 Poor

Vicki

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
My main issue with this hotel is that we asked to speak to the manager about an issue. The issue was not the fault of the hotel in any way but we were asking to see if a compromise could be made in a booking error. Again, it was not the hotel’s fault. However, when the manager did speak to us she chose to do so in front of several other guest. I feel this was highly inappropriate and embarrassing. We should have been spoken to privately. As for the hotel room, there was a red, raised stain on the carpet near the window. Also, I did not enjoy the see through shower in the middle of the room or the toilet cubicle, also in the middle of the room, that had no light. The breakfast was decent. Most of the staff was friendly and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Maria

Liked: Staff & service, room comfort
I did not like the shower/tub. It was hard to take a shower. Room lighting was not good. I requested for a box breakfast as I am supposed to have a free meal. They instead gave a me a meal at 3:30am. It was nice for them to do that.
Stayed 1 night in Jun 2024

10/10 Excellent

alek

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
First I would like to say the picture they use for the property is not of the hotel property. It is a government building that the hotel is behind so that in its self is misleading. I did not find the hotel within walking distance to restaurants or shopping. You definitely need to Urber. The facility itself is run down and need a face lift. Carpeting in the lobby was worn and uneven so a tripping hazard. My room though large was funky and the design was out of the 80’s. The sofa and pillows were stained. And the lighting both in the room and bathroom was inadequate. I would never recommend or stay again. Staff was nice enough and it was quiet but that’s all I can really say positive about the facility.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite and the staff was very helpful. Nice stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon stay
Staff were extremely attentive. I borrowed an adaptor for my iPhone and without that help I would have run out of battery. Room very comfortable, and an excellent inclusive breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Ernelita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the suite and it was so homey.

10/10 Excellent

Marcio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location, room was very quiet, comfortable bed, clean room and friendly staff. Will book again for our next stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect: great room, caring service, good breakfast, central yet quiet location.
Stayed 6 nights in Jul 2023

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely boutique hotel. Our room was amazingly large…especially for Lisbon, the bathroom was also large with a fabulous shower…lots of pressure and hot water along with a large bathtub. Staff was very helpful making reservations and calling us a taxi. Breakfast was very good in a lovely sun filled room. Definitely would recommend!

10/10 Excellent

Mary Ethel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.
Stayed 7 nights in May 2023

10/10 Excellent

Hilaire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with a convenient parking lot. The room was large and comfortable. The only thing we didn't like was the bathtub faucet did not work.
Stayed 1 night in Nov 2022

10/10 Excellent

SEYED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation in a nice area of Lisbon. Highly recommend.
Stayed 2 nights in Sep 2022

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms but the hotel was a little isolated from the main attractions but overall a nice & comfortable property
Stayed 2 nights in Sep 2022

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms.great staff
Stayed 1 night in Sep 2022

10/10 Excellent

Alicia, Valencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Roseli Maria

Stayed 4 nights in Jul 2022

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly! Will and have already recommended to others/friends Will stay again when in Lisbon
Stayed 3 nights in Jul 2022

8/10 Good

Frances

Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely suite, bed was very comfortable and bathroom large. Quiet, residential location, and interesting building which was a former school. Some good restaurants nearby. Staff very helpful and polite. We had a very pleasant stay in Lisbon.
Stayed 3 nights in May 2022

10/10 Excellent

Rebecca Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave reviews for hotels but this place was amazing!! Lovely, quiet rooms, great, friendly staff and yummy breakfast. Thank you all for a wonderful stay!
Stayed 2 nights in Apr 2022

10/10 Excellent

FRANCISCO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Amazing stay. Friendly. Nice size rooms and showers. No coffee maker in our room.
Stayed 2 nights in Apr 2022

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Breakfast was nice but not options if you are vegan.
Stayed 6 nights in Apr 2022